Demonstrator Work, Jobs in Carterton, Oxf (with Salaries)

Full Time Office Administrator / Customer Care Co-Ordinator
Accessible Motor Company Limited t/a Fleximobility —Carterton
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Free parking
Quick apply
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- Part-time
- Customer service
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- Hybrid work
- Engineering
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Full Time Office Administrator / Customer Care Co-Ordinator

Accessible Motor Company Limited t/a Fleximobility
Carterton

Quick apply

Job details

Permanent | Full-time
£25,000 a year
4 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
English
Microsoft Office Suite
Administrative experience
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Phone etiquette
Communication skills
Marketing
Office experience

Full job description

We're Hiring! – Full Time Office Administrator / Customer Care Co-ordinator

Carterton, Oxfordshire

Monday – Friday | 9:00am – 5:00pm with 1/2 for lunch

£25,000 - based on a 37.5-hour week

Are you organised, friendly, and enjoy helping people? We'd love to hear from you!

Fleximobility is a growing business specialising in wheelchair accessible vehicles, supporting individuals, families, charities, schools and care organisations across the UK. We are looking for a positive and reliable person to join our small, supportive team.

What you'll be doing:

Ensuring calls are answered quickly and customer questions and queries are dealt efficiently by the right member of staff.
Resolve customer concerns professionally.
Maintaining records using our in-house systems (training given)
Making appointments with garages for servicing our fleet vehicles throughout the country.
Issuing documentation to our demonstrators and delivery drivers.
Sending out invoices and taking payments swiftly where appropriate
Communicating and working closely with colleagues to ensure best outcomes for the customers and the business
Process booking for Hires and Leases accurately.
Always maintain a high standard of customer service.
Complete administrative tasks as required.
Assisting with small marketing tasks.

Requirements:

Excellent communication and interpersonal skills.
Knowledge of phone etiquette and professional communication skills. An empathetic nature.
Strong organisational and problem-solving abilities.
Proficient in Microsoft Suite (Word, Excel, PowerPoint)
Ability to work well independently and as part of a team.
Attention to detail, and ability to multitask and prioritise tasks effectively.
Previous customer service experience is desirable but not essential.

Why join us?

Be part of a growing company making a real difference to people's lives

Friendly and supportive working environment

Full training provided

If you think you'd be a great addition to our team, please send your CV and a short cover letter to:[email protected].

Pay: £25,000.00 per year

Benefits:

Free parking
On-site parking

Experience:

Office Administration: 2 years (required)
Customer Relations : 2 years (required)
Computer skills: 2 years (required)

Language:

Fluent English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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