Customer experience specialist Work, Jobs in Castle Donington, Lec (with Salaries)

Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Operational Support Officer
HM Courts & Tribunal Service —Derby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Materials Scheduler
WB Power Services Limited —Shepshed East
- Up to £35,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
9d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Part-time
- Hybrid work
- Annual leave
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
9d
Complaint Handler
NEXT —Leicester
- £14.66 - £15.50 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Employee discount
8d
Creative Digital Marketing Designer — OV25
Orbital Visual Marketing —Long Eaton
- £34,000 - £40,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
3d
Head of Ecommerce
CW Sellors Group Ltd —Ashbourne
- £45,000 - £55,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
Home Insurance Adviser
Safe&Secure Insurance Services Ltd —Derby
- From £42,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Employee discount
- Sick pay
Quick apply
12d
Project Coordinator
PATTERN IQ LTD —Derby
- £2,333 - £2,667 a month
- Full-time
- Management
- Maintenance
- Microsoft Office
- Referral programme
Quick apply
3d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Customer Service Advisor
Shine Repair —Swadlincote
- £26,436.80 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Store discount
- Annual leave
Quick apply
1d
Relationships and communications officer
Sense —Loughborough
- £34,671 a year
- Full-time
- Customer service
- Organisational skills
2d
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
5d
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
10d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Customer Assistant
Lidl —Derby
- £13.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Customer Service Representative
Firstsource Healthcare —Derby
- £12.85 an hour
- Full-time
- Employee discount
9d
Sales Support Specialist - IT Managed Services
Everything Tech Group —Derby
- £25,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
Patient Service Advisor
TFP Fertility —Nottingham
- Part-time
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply

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customer experience specialist jobs near castle donington, lec

Employment Specialist

Reed In Partnership -
Derby

Apply Now

Job details

Full-time
£31,000 - £33,400 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Sales
GCSE
Mentoring
A Level

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£31,000 to £33,400

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Are you passionate about making a difference and helping others to fulfil their potential?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Then consider the role of Employment Specialist at Reed in Partnership!

Please note, internal applications for this role close on 23/06/2026 .

Who we are

Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Our Connect to Work programme, funded by East Midlands Combined Authority, focuses specifically on supporting unemployed participants with complex barriers to employment, including those with a disability or health condition. We provide them with up to 12 months of personalised support to enter or re-enter the workforce.

What is the role about?

Employment Specialists are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with individuals within communities across Derbyshire to generate referrals onto the programme, as well as promoting the benefits of the Connect to Work programme. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Specialist role.

Just some of your day-to-day responsibilities will include:

Taking Ownership

Meeting with and supporting a caseload of jobseekers in the community, identifying their barriers and creating tailored action plans to progress them into employment.
Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development.
Meeting and exceeding performance targets and Key Performance Indicators (KPIs).

Working Together

Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.
Engaging with local employers to identify job opportunities.
Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
Promoting the Connect to Work programme within the community to generate referrals, raising awareness of it's benefits and impact.
Attending events within the local community to promote the Connect to Work programme to generate referrals, raising awareness of it's benefits and impact.

Being Fair, Open, and Honest

Providing inclusive support and advice to people from all backgrounds.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website.

The Employment Specialist role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
Experience of working in a fast paced, performance target driven environment.
Willingness to travel locally (e.g. to meet customers/employers).
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Desirable Criteria:

Experience working within a Community Engagement role (i.e. Business Development, Outreach)
Fluency in more than one language

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

customer experience specialist jobs in castle donington, lec

Employment Specialist

Operational Support Officer

Materials Scheduler

Customer Service Advisor

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Complaint Handler

Creative Digital Marketing Designer — OV25

Head of Ecommerce

Home Insurance Adviser

Project Coordinator

Customer Service Advisor

Customer Service Advisor

Relationships and communications officer

Technical Trainer (Solar, Battery Storage & more)

Customer Resolutions Specialist Claims

Senior Complaints Insight Specialist

Customer Assistant

Customer Service Representative

Sales Support Specialist - IT Managed Services

Patient Service Advisor

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