Customer support coordinator Work, Jobs in Catfield, Nfk (with Salaries)

Distribution Coordinator
Trend Marine Products Ltd —Catfield
- From £25,500 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
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- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
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- Weekend availability
- Communication skills
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Distribution Coordinator

Trend Marine Products Ltd
Catfield

Quick apply

Job details

Permanent | Full-time
From £25,500 a year

Benefits

Free parking
Store discount
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Import/export documentation
Customer service
Computer literacy
Stakeholder liaison
Filing
Logistics
Internal department liaison
Email software
Data entry
Customer interaction
Typing
Communication skills
Supply chain customer service

Full job description

Trend Marine Products Ltd are designers and manufacturers of high-end bespoke glazing systems for the leisure marine industry. We recognise that our team members are key to fulfilling our customer experience of excellent product design, quality and delivery performance.

Overview

We are seeking a proactive and detail-oriented Distribution Coordinator to join our team. In this vital role, you will fulfil the order entry and shipping processes to ensure the customer experience is a positive one. To enable you to be successful, you will need to be a good communicator, liaising with other key stakeholders including quality, production, sales and engineering teams.

Duties

Management of assigned customer accounts, gathering and creating export shipping documents and organising assigned transport method.
The processing of sales orders from their receipt to their despatch, including the maintenance of procedures for your specific customers.
Liaise with all freight forwarders / carriers where necessary
Work closely with manufacturing & purchasing to ensure the Customers delivery requirements are satisfied
Maintain clear communication with carriers, warehouse teams, and internal departments
Inform the manager of any problems that will adversely affect the task in hand or the customer’s expectations/service levels
Maintain up-to-date and organised files
Answering of telephone enquires within the business
General enquiries as necessary within the department
Conformance with all Company rules and policies where applicable, e.g. Health and Safety, Security, Disciplinary Procedures etc
Processing of Customs paperwork as required EUR1, ATRs & Country of Origin certification.
To offer job flexibility and work additional hours that suits the needs of the business whilst supporting your colleagues.

Qualifications

Proven experience in shipping, distribution, administration.
Effective communication skills for liaising with carriers, vendors, and internal teams
Proficiency in data entry, typing accuracy, and maintaining detailed records
Ability to remain level-headed under pressure and when working to tight deadlines.
Ability to handle multiple tasks efficiently while maintaining attention to detail
IT literate, confident in use of email, Word and Excel

Working Hours 37.5 hours per week, Monday to Friday

Benefits

· 25 Days Paid Holidays + Bank Holidays

· Lippert Marine Rewards Platform (discounts off high street shops)

· Workplace pension scheme

· Company Sick Pay

· Recognition Awards

· Holiday purchase scheme (salary sacrifice)

· Employee Assistance Programme

· Free on-Site Parking

· Free Tea and Coffee

Pay: From £25,500.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay
Store discount

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer support coordinator jobs in catfield, nfk

Distribution Coordinator

Customer Care Coordinator

Sales Development Co-ordinator

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