A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore, Another Star is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the Another Star Support office.
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Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
- Inform the hotel team which rooms can and cannot be sold
- Support the hotel team with technical tasks throughout the hotel
- On-call in case of emergencies
- Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
- Be the first point of contact in case of any issues with the building installations
- Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
- Keep everybody informed by updating the status to the hotel team and in the supporting software
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A skilled, all-round technical assistant with basic knowledge of electrical, mechanical, and plumbing systems
- Able to work independently
- Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
- Good level in communicating and writing in English
- Eager to learn and develop yourself
- No 9 to 5 mentality, interesting challenges always happen at unexpected times
- Proactive and enthusiastic
- Happy to work in a team, side by side with the citizenM Glasgow hotel staff and Another Star’s Support Office
- Passionate about the things you’re doing.
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citizenM experience nights for you (and friends and family). Discounted nights at Marriott hotels.
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
Location: citizenM hotel - London
Another Star is the company behind all citizenM hotels in Europe and the USA. Our purpose is simple – to make sure citizenM hotels have everything to run smoothly and keep the guests happy. Bedding, tech, room maintenance, crunchy croissants and more – Another Star takes care of it all.
citizenM hotels were founded in 2008 by Rattan Chadha. From 2008 to 2025, citizenM was its own owner-operator, which is unusual in the traditional hotel industry where separate owners and operators are the norm. In 2025, the citizenM brand was acquired by Marriott International and added to their existing portfolio of 30+ hotel brands worldwide. A new company was created to keep hotel operations under one roof – that’s Another Star. It may be a new company by name, but it’s made of the same people who have been building and running citizenM hotels for two decades – knowledgeable and guest-fanatic.
Another Star operates 37 citizenM hotels – all in Europe and the USA. The remaining two hotels – one in Kuala Lumpur and one in Taipei – are operated by Marriott.
