Team leader, investment solutions Work, Jobs in Cheadle Heath, Gtm (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English
Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
International Property Investment Paralegal
Gateley —Manchester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
New Partner Experience Team Lead - Belgium Market (12 months FTC)
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
Team Leader
Affinity Supporting People (South) Ltd —Stockport
- £13.90 an hour
- Full-time
- Leadership
- Paid training
- Referral programme
Quick apply
Team Leader - Change
General Medical Council —Manchester
- £42,839 a year
- Hybrid work
- Management
- Leadership
- Employee assistance programme
- Employee discount
1d
Team Leader - Housing Disrepair
Antony Hodari Holdings Limited —Manchester
- Hybrid work
- Microsoft Word
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Flexible schedule
Quick apply
Team Leader
Leonard Cheshire —Stockport
- £15.15 an hour
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Team Leader - Supported Learning
The Manchester College —Manchester
- £33,000 - £38,000 a year
- Full-time
- Management
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
6d
Service Team Leader
Morrisons —Stockport
- Annual leave
- Employee discount
Quick apply
New Partner Experience Team Lead - French Market
Deliveroo —Manchester
- Full-time
- Hybrid work
- Management
- Customer service
- English
Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield
Independent Office for Police Conduct —Sale
- £37,596 - £42,726 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Conveyancing Team Leader
Birchall Blackburn Law —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Rider Compliance Team Leader
Deliveroo —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
13d
Customer Service Team Leader
The Beauty Tech Group Trading Limited —Stockport
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Leadership
- Free parking
- Work from home
Quick apply
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Retail Team Leader
Travelex —Manchester
- £30,225 a year
- Overtime
- Customer service
- Employee discount
12d
Category Lead
Stagecoach —Stockport
- £33,000 - £36,000 a year
- Full-time
- Analysis skills
- Project management
- Travel
6d

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Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

team leader, investment solutions jobs in cheadle heath, gtm

Software Engineer (Support Function Lead / Support Engineer)

New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking

Contact Centre Team Leader

Telesales Team Manager - Customer Loyalty

International Property Investment Paralegal

New Partner Experience Team Lead - Belgium Market (12 months FTC)

Team Leader

Team Leader - Change

Team Leader - Housing Disrepair

Team Leader

Team Leader - Supported Learning

Service Team Leader

New Partner Experience Team Lead - French Market

Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield

Conveyancing Team Leader

Rider Compliance Team Leader

Customer Service Team Leader

Customer Onboarding Team Leader

Retail Team Leader

Category Lead

I want to receive the latest job alerts for team leader, investment solutions in cheadle heath, gtm

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