2nd line support engineer Work, Jobs in Cheetham Hill, Gtm (with Salaries)

3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
3d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
8d
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
11d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
IT Field Engineer - Manchester
T-Tech —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
8d
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
Security & Infrastructure Operations Centre (SIOC) Engineer
UBDS Group —Manchester
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
Networking Engineer
Fourteen IP Communications —Wigan
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Hotel
- Travel
- Mentoring
- Free parking
- Sick pay
Quick apply
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work

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3rd Line Support Engineer
Humnize —Manchester
With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly,…
£40,000 - £45,000 a year
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment. Full training and structured onboarding.
Quick apply
2d

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3rd Line Support Engineer

Humnize
Manchester

Apply Now

Job details

Full-time
£40,000 - £45,000 a year

Qualifications

Technical troubleshooting
MCSA
MCSE
Mentoring junior staff
Ticket management
Microsoft Exchange
Sonicwall
Network infrastructure
Firewall
Mentoring
Customer support
Network monitoring
Cybersecurity
Microsoft Azure
Server management
Help desk

Full job description

Be the Go-To 3rd Line Expert in a Busy, Friendly MSP

Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly.

About the Role

This is a hands-on 3rd line support role where you’ll be the right-hand person to the senior engineer. You’ll handle complex escalations, guide and mentor 1st and 2nd line colleagues, and help keep tickets moving efficiently. It’s a varied role that will see you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect.

What You’ll Be Doing

Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues.
Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on help when required.
Work across technologies including Azure, AWS, and cPanel, as well as on-premises environments.
Manage and maintain core infrastructure such as domain controllers, Exchange servers, and Hyper-V converged clusters.
Configure, monitor, and troubleshoot networking equipment including Fortinet, Sonicwall, and Draytek firewalls.
Maintain robust backup solutions including Veeam and MSP Backup.
Apply best practices in cyber security to protect client systems.

About You

Strong background in IT support with proven 3rd line capability.
Solid networking and Windows OS knowledge (certifications like MCSA/MCSE a plus).
Experience in MSP environments and comfortable working across multiple client setups.
Able to explain technical issues clearly to both colleagues and clients.
A team player who thrives in a collaborative environment.

Why Join?

Be a key member of a friendly, supportive team.
Salary of £40k–£45k (negotiable for the right person).
Full-time, office-based role with flexibility where needed.
Opportunity to deepen your skills and knowledge working alongside experienced engineers.

Apply Today

If you’re looking for a 3rd line role where you’ll be trusted to take ownership of the tough stuff, while working with a close-knit, supportive team, we’d love to hear from you.

Apply Now

Refine Your Search

2nd line support engineer jobs in cheetham hill, gtm

3rd Line Support Engineer

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

2nd Line Modern Workplace Engineer

3rd Line Support Engineer

IT Support Engineer

IT Field Engineer - Manchester

Senior IT Engineer

Security & Infrastructure Operations Centre (SIOC) Engineer

Engineer II, Digital Services Remote Operations

Networking Engineer

Advansys Technical Consultant

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Be the Go-To 3rd Line Expert in a Busy, Friendly MSP

About the Role

What You’ll Be Doing

About You

Why Join?

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