Brand manager Work, Jobs in Cheetham Hill, Gtm (with Salaries)

Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
11d
Regional Operations Manager
Restaurant Associates —Manchester
- Up to £65,000 a year
- Continuous improvement
- Training & development
- Leadership
- Employee discount
STUDIO HOST & MANAGER
Glow Up Studios —Manchester
- From £13 an hour
- Part-time
- CRM software
- Team management
- Front desk
Quick apply
7d
Brand & Growth Manager (Marketing & Content)
Portfolio MCR —Manchester
- £40,000 a year
- Full-time
- Hospitality
- Bar
- Social media management
- Employee discount
Quick apply
Urban Outfitters Team Leader - Manchester, UK
Urban Outfitters —Manchester
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Area Support Manager
Aspens —Manchester
- Full-time
- Hospitality
- Sales
- Customer service
E-commerce & Operations Assistant (Fashion Wholesale)
Moca Fashion Ltd —Manchester
- £25,000 - £27,000 a year
- Full-time
- Social media management
- In-person
- Free parking
- Annual leave
Quick apply
5d
Senior Brand & Communications Manager - Hairburst
HyperGrowth Recruitment —Manchester
- Hybrid work
- Social media management
- Communication skills
Quick apply
1d
Visual Specialist
The White Company —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Employee discount
14d
Area Support Manager - FTC
IVC —Manchester
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Travel
- Human resources
- Employee discount
Operations Manager
Ecolab Inc. —Manchester
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Life insurance
8h
Customer Advisor
Boots —Manchester
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Stockroom Assistant
The White Company —Manchester
- Communication skills
- Employee discount
Assistant Manager Manchester City Centre
Michael Kors —Manchester
- £45,000 - £65,000 a year
- Full-time
- English
- Recruiting
- Retail management
- Annual leave
- Employee assistance programme
Field Visual Merchandiser - North
Charles Tyrwhitt —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Employee discount
Luxury Sales Professional - Manchester
Chisholm Hunter Ltd —Manchester
- £12.71 an hour
- Full-time
- Employee discount
Quick apply
Assistant Store Manager (Visual Merchandising) - Manchester
ALO —Manchester
- Weekend availability
- Recruiting
- Retail management
- Leadership
Quick apply
Brand Manager
Nichols PLC —Newton-le-Willows
- Hybrid work
- Social media management
- Organisational skills
- Free parking
- Employee discount
Mobilisation Manager - North
MCR Property Group Ltd —Manchester
- £45,000 - £55,000 a year
- Hospitality
- Microsoft Office
- Travel
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Manchester
- £11.15 - £12.71 an hour
- Overtime
Quick apply

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Customer Experience Director

Stellify
Manchester

Quick apply

Job details

Full-time
£110,000 a year
11 days ago

Qualifications

Operations management
Change management
Team management
Operational strategy development
Change leadership

Full job description

Customer Experience Director

Greater Manchester (office based, full time) · Senior leadership package, C£110,000 + Benefits

Lead the customer function for a large multi-brand retailer, at the point where the whole operation is being rebuilt around the customer and run as a commercial contributor rather than a cost to manage.

Retail customer functions carry more moving parts than most: high volumes, seasonal peaks, returns and refunds, and customers who compare and switch in seconds. This is a transformation post. The contact centre is moving off an outsourced model, new technology is coming in, and the function is being redesigned from the ground up. It suits a customer leader who wants the room to build, not a narrow slice of an operation that already runs itself.

What you'll own

The design of the customer operating model, and the commercial case for what the function becomes and where it sits
The move of the contact centre from an outsourced model, one of the largest and most complex decisions in the role
The technology agenda: choosing what comes in, and getting the business to adopt it and use the data properly
Service design across the moments that carry the most weight in retail, including returns, refunds, peak trading and the balance of automated and human channels
Retention and the commercial numbers behind loyalty and repeat purchase, and the plan to move them
Building and coaching the team, setting clear measures and lifting capability across managers and agents

You'll sit on the senior leadership team with direct access to the CEO, work closely with Trading, Operations, Marketing and Technology, and be trusted to make the calls that decide what this function becomes.

Our ideal applicant

A customer leader who has owned a customer function end to end in a high-volume, multi-channel retail or consumer business
Has led real transformation of a customer operating model, ideally including a move from outsourced delivery to in-house
Has brought in technology and knows the difference between buying it and getting a business to use it
Runs the function commercially, with retention and cost numbers you can talk to
Comfortable with the pace and complexity of retail, and drawn to building something rather than maintaining it

The package

Competitive senior leadership package, C:110,000 full details shared on application
Full time, office based in Greater Manchester

Quick apply

Refine Your Search

brand manager jobs in cheetham hill, gtm

Customer Experience Director

Regional Operations Manager

STUDIO HOST & MANAGER

Brand & Growth Manager (Marketing & Content)

Urban Outfitters Team Leader - Manchester, UK

Area Support Manager

E-commerce & Operations Assistant (Fashion Wholesale)

Senior Brand & Communications Manager - Hairburst

Visual Specialist

Area Support Manager - FTC

Operations Manager

Customer Advisor

Stockroom Assistant

Assistant Manager Manchester City Centre

Field Visual Merchandiser - North

Luxury Sales Professional - Manchester

Assistant Store Manager (Visual Merchandising) - Manchester

Brand Manager

Mobilisation Manager - North

Sales Assistant at Tesco

I want to receive the latest job alerts for brand manager in cheetham hill, gtm

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