Service delivery manager Work, Jobs in Cheetham Hill, Gtm (with Salaries)

Service Delivery Manager
OCS Group —Manchester
- Team management
- Computer skills
- Training & development
Quick apply
8d
Regional Facilities Manager
OCS Group —Manchester
- Up to £55,000 a year
- Monday to Friday
- Continuous improvement
- Training & development
- Leadership
Stockroom Assistant
The White Company —Manchester
- Communication skills
- Employee discount
14d
Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Retail Coordinator
Mustard Tree —Manchester
- £26,228 a year
- Full-time
- Customer service
- English
- Supervising experience
- Sick pay
Quick apply
Service Delivery Manager
Industrial Site Maintenance —Macclesfield
- £32,500 a year
- Full-time
- Customer service
- Team management
- Training & development
- Free parking
- Life insurance
Quick apply
8d
Facilities Concierge
BAM UK & Ireland —Manchester
- Organisational skills
- Guest services
- Communication skills
Head of Operations
Ardent Support —Manchester
- Full-time
- Business development
- Continuous improvement
- Team management
Quick apply
1d
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Experience Register Manager
SAVE CARE & SUPPORT LIMITED —Manchester
- £42,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Sick pay
Quick apply
9d
Service Delivery Manager
LANGWORTHY CORNERSTONE ASSOCIATION LTD —Salford
- £33,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d
Area Support Manager
Aspens —Manchester
- Full-time
- Hospitality
- Sales
- Customer service
Operations Manager - Middleton
DPD Group UK —Middleton
- Weekend availability
- Team management
- Communication skills
- Free parking
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Middleton
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
10d
Delivery Manager
Elevate Technology Group —Manchester
- £40,000 - £45,000 a year
- Management
- Agile
Distribution Centre Manager - Middleton
DPD Group UK —Middleton
- Full-time
- Customer service
- Free parking
Quick apply
Area Manager
Amazon UK Services Ltd. —Manchester
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Business
- Flexible schedule
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
10d
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Data analysis skills
- Analysis skills
Building Services Manager
Urbanbubble —Manchester
- £38,000 - £47,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Leadership
- Annual leave
- Sick pay
Quick apply
13d

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Service Delivery Manager

OCS Group -
Manchester

Quick apply

Job details

Permanent
8 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Contract management
Driving Licence
Stakeholder collaboration
CAFM software
Stakeholder liaison
Facilities management
Microsoft Office Suite
Team management
Computer skills
Professional development mentoring
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Planned maintenance

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

We are currently recruiting for two experienced Service Delivery Managers to join our Home Office contract:

One role covering Manchester and the surrounding region
One role covering Liverpool and the surrounding region, including travel to Belfast

The successful candidates will oversee the day-to-day performance of regional mobile engineering teams, ensuring planned and reactive maintenance is delivered safely, efficiently and in accordance with contractual service levels.

Key Responsibilities

Manage and supervise a regional mobile engineering team, with responsibility for approximately 15 engineers.
Ensure planned and reactive maintenance is completed safely, on time and to the required quality standards.
Monitor operational performance against contractual KPIs and SLAs.
Manage selected contracts and build effective relationships with clients and key stakeholders.
Coordinate with the Helpdesk to ensure tasks are allocated, completed and fully closed out.
Ensure job sheets, compliance records and supporting documentation are clear, complete and accurate.
Coach and develop engineers, addressing performance issues and promoting continuous improvement.
Act as the first point of escalation for Account Managers, Contract Managers, clients and the Helpdesk.
Manage subcontractor performance, ensuring work meets contractual, safety and quality requirements.
Investigate technical and operational issues and implement effective resolutions.
Support contract meetings, operational reviews and performance reporting.
Promote a proactive “first-time fix” approach wherever work falls within the team’s capabilities.
Manage competing priorities and deliver effectively against tight deadlines.

Essential Hiring Criteria

Applicants must have the right to work in the UK.
A relevant technical or trade qualification.
Facilities management or building-services experience.
Previous experience supervising engineering or maintenance teams.
Strong understanding of technical-services infrastructure.
Experience delivering planned and reactive maintenance.
Strong subcontractor-management experience.
Good commercial understanding of FM contracts and operational requirements.
Sound knowledge of health and safety, environmental and quality-assurance procedures.
Experience using CAFM systems.
Good Microsoft Office and general IT skills.
Excellent written and verbal communication.
Strong problem-solving, planning and decision-making ability.
Confidence representing the region at client and contract meetings.
Ability to influence stakeholders, manage expectations and maintain ownership of issues through to resolution.
Full UK driving licence and flexibility to travel throughout the designated region.
Willingness and ability to obtain the required Home Office security clearance.

Personal Attributes

Strong leadership skills with the ability to set clear standards for the team.
Highly motivated and able to work autonomously.
Commercially aware and client-focused.
High attention to detail.
Methodical and procedure-driven approach to problem-solving.
Calm and patient communication style.
Collaborative approach when working across different teams and organisations.
Good understanding of client priorities and business drivers.
Adaptable and flexible in response to changing operational requirements.
Positive, proactive and solutions-focused attitude.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

service delivery manager jobs in cheetham hill, gtm

Service Delivery Manager

Regional Facilities Manager

Stockroom Assistant

Head of Corporate Operations

Retail Coordinator

Service Delivery Manager

Facilities Concierge

Head of Operations

Resident Liaison Officer

Experience Register Manager

Service Delivery Manager

Area Support Manager

Operations Manager - Middleton

Sales Assistant at Tesco

Delivery Manager

Distribution Centre Manager - Middleton

Area Manager

Customer Experience Director

Senior Manager - Real Time Delivery Manager EMEA

Building Services Manager

I want to receive the latest job alerts for service delivery manager in cheetham hill, gtm

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