ABOUT DBS
DBS Datamarketing is a specialist data marketing services provider serving leading UK brands, charities and agencies.
As part of our continued growth and transformation, we are investing heavily in systems, training, AI, governance and continuous improvement to create a highly organised, system-led business.
We are looking for an Office & Business Operations Manager to help maintain the operational backbone of the organisation and ensure that important activities are not simply discussed, but completed, monitored and improved.
WHY THIS ROLE EXISTS
As businesses grow, operational administration becomes increasingly important. Financial activities need to be completed accurately, suppliers need to be managed, records need to be maintained, reviews need to happen, actions need to be followed up and information needs to be organised and visible.
This role exists to ensure that the business remains organised, efficient and well run.
WHAT YOU WILL BE RESPONSIBLE FOR
- Finance administration including invoicing, purchase ledger support and credit control administration
- HR administration including onboarding, employee records and administration support
- Facilities, supplier and office management
- Travel and event coordination
- Governance administration and operational reporting
- Maintaining business records, logs and documentation
- Monitoring recurring business activities and ensuring actions are completed
- Supporting business continuity and operational resilience activities
- Supporting marketing administration, website updates and business communications
- CRM administration and maintenance of marketing records
- Helping identify opportunities to improve organisation, efficiency and visibility across the business
THIS ROLE WILL SUIT YOU IF YOU
- Naturally create structure and organisation
- Enjoy taking ownership of responsibilities
- Follow things through to completion
- Spot issues and take the initiative to resolve them
- Are comfortable asking questions when something is unclear
- Enjoy improving the way things work
- Take pride in keeping things organised, accurate and up to date
- Like working across multiple business functions
WHAT SUCCESS LOOKS LIKE
Six months into the role:
- Operational activities are being completed consistently
- Records, logs and documentation are well maintained
- Outstanding actions are visible and being followed up
- Suppliers and facilities are well managed
- Colleagues trust that important activities are being monitored and progressed
- The business is more organised and efficient because of your contribution
ESSENTIAL EXPERIENCE
- Previous experience in an Office Manager, Business Support, Practice Manager or similar role
- Excellent organisational skills
- Strong Microsoft 365 skills
- Ability to manage multiple priorities
- Strong attention to detail
- Confidence working independently
DESIRABLE EXPERIENCE
- Finance administration
- HR administration
- Marketing administration
- Reporting and KPI administration
- AI tools and technology platforms
WHAT WE OFFER
- Competitive salary
- Pension scheme
- Death in Service benefit
- Free on-site parking
- Cycle to Work scheme
- Birthday day off
- Quarterly company social events
- Annual company ski trip
- Long Service Sabbatical Scheme
- Structured training and development
- Career development planning
- Exposure to AI and business transformation initiatives
- Genuine opportunity to influence how a growing business operates
CAREER DEVELOPMENT
This role has been designed to evolve alongside the business and offers genuine opportunities to develop into broader Business Operations responsibilities over time.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Life insurance
- On-site parking
- Sabbatical
- Sick pay
Application question(s):
- Do you live within a 45 minute commute of CM2 6XW? (required)
Education:
- A-Level or equivalent (required)
Experience:
- Office management: 4 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
