Duty manager Work, Jobs in Chelmsford, Ess (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Sales Manager
Grange - Chelmsford —Chelmsford
- Up to £70,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
- Life insurance
Quick apply
5d
Duty Manager
Places for People —Epping
- £30,160 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
11d
Service Manager
Leonard Cheshire —Colchester
- £53,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Team Manager (Colchester Essex office location)
Spicerhaart —Colchester
- £28,000 - £35,000 a year
- Overtime
- Management
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
HSQE Manager
COLAS RAIL UK —Chelmsford
- Driving
- Annual leave
People and Culture Officer
St Helena Hospice —Colchester
- £33,000 - £35,000 a year
- Full-time
- Human resources
- Hospice
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Centre Manager (BC)
TCHC Group —Basildon
- £37,000 - £42,000 a year
- Administrative experience
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Home Administrator
Chelmsford Manor Care Home —Chelmsford
- £17 an hour
- Full-time
- Front desk
- Paid training
- Annual leave
Quick apply
Procurement and MP&L Manager
TECNIQ —Witham
- Up to £80,000 a year
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
- Free parking
- Life insurance
Quick apply
4d
Duty Manager
Monkey bizness Rochford —Rochford
- £23,608.00 - £27,476.80 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
Home Trainer
Chelmsford Manor Care Home —Chelmsford
- £34,250 a year
- Full-time
- Paid training
- Annual leave
Quick apply
11d
Park Manager
Berkeleyparks —Hockley
- £28,000 a year
- Full-time
- Customer service
- Team management
- IT
Quick apply
Unqualified Early Years Educator
Kinderzimmer UK —Chelmsford
- Up to £27,040 a year
- Full-time
- Childcare
- Business development
- Preschool
- Employee discount
- Bereavement leave
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Maintenance Manager
Chelmsford Manor Care Home —Chelmsford
- £18 an hour
- Full-time
- Maintenance
- Plumbing
- Paid training
- Annual leave
Quick apply
Programme Manager
Ministry of Justice —Rochester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Duty Manager
Iceland —Braintree
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
9d
Part time office manager for property management
copperfields Property —Rochester
- £250 - £300 a day
- Part-time
- Administrative experience
- QuickBooks
- Organisational skills
- Free parking
Quick apply
Education Manager
B2B Educators UK —Romford
- £31,500 - £42,500 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- Communication skills
Quick apply

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duty manager jobs near chelmsford, ess

General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

duty manager jobs in chelmsford, ess

General Manager

Sales Manager

Duty Manager

Service Manager

Team Manager (Colchester Essex office location)

HSQE Manager

People and Culture Officer

Centre Manager (BC)

Home Administrator

Procurement and MP&L Manager

Duty Manager

Home Trainer

Park Manager

Unqualified Early Years Educator

Customer Service Manager

Maintenance Manager

Programme Manager

Duty Manager

Part time office manager for property management

Education Manager

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