Retail manager Work, Jobs in Chelmsford, Ess (with Salaries)

People & Service Manager
River Island —Chelmsford
- Weekend availability
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Retail Branch & Transfer Manager
WeBuyAnyCar —Chelmsford
- £16,920 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Store Manager
Chelmsford Star Co-operative Society —Chelmsford
- £40,000 a year
- Customer service
- Paid training
- Annual leave
3d
Assistant Manager
Starbucks —Chelmsford
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
3d
Store Manager
Aldi —Billericay
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Retail Store Supervisor/Team Leader (3mth FTC)
Mamas & Papas —Chelmsford
- Part-time
- Customer service
- Team management
- Employee discount
Quick apply
Store Manager
PetsCorner —Chelmsford
- £13.03 an hour
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Cafe Assistant Manager
Longacres —Chelmsford
- Customer service
- English
- Mentoring
- Free parking
- Employee discount
Quick apply
Assistant Store Manager - Chelmsford
The White Company —Writtle
- Customer service
- Training & development
- Retail management
- Employee discount
Admissions and Retail Supervisor/ Duty Manager
Nickelodeon Adventure Lakeside —Grays
- £13.55 an hour
- Temporary
- Management
- Guest services
- Leadership
- Employee discount
- Sick pay
Quick apply
4d
General Manager
Pret Chelmsford —Chelmsford
- £39,000 - £42,000 a year
- Full-time
- Sales
- Customer service
- Recruiting
Quick apply
2d
Cafe Assistant Manager
Longacres Garden Centre —Chelmsford
- Full-time
- Customer service
- English
- Mentoring
- Free parking
- Employee discount
Cafe Manager
Longacres —Chelmsford
- Hospitality
- Restaurant management
- English
- Free parking
- Employee discount
Quick apply
Retail Assistant Manager
Suit Direct —Greenhithe
- From £27,150 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Retail Operations Manager
Cakes & Bakes —Romford
- £30,000 - £37,000 a year
- Full-time
- Sales
- Customer service
- Bakery
- Employee discount
Quick apply
6d
Night Manager
Morrisons —Chelmsford
- Night shift
- Retail management
- School
- Annual leave
- Employee discount
Quick apply
Store Manager
Subway —Chelmsford
- £12.71 - £13.00 an hour
- Inventory control
- Sales
- Supervising experience
Quick apply
Project Manager
Schawk UK Limited —Witham
- Organisational skills
- Budgeting
- Communication skills
Quick apply
Retail Operations Manager
SOMCHI AFRO MARKET LTD —Southend-on-Sea
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply

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People & Service Manager

River Island -
Chelmsford

Quick apply

Job details

Fixed term contract

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Retail team management
Store management
Retail experience
Stock replenishment
Retail management
Leadership
Team motivation leadership
Communication skills
Time management

Full job description

Description

FTC 12 months
We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs.

For a more detailed overview of this role, check out the job description attached at the bottom of this advert.

About The Role

What You’ll Be Doing

Consistently deliver great service and role model this throughout the store team.
Create a diverse and inclusive environment where all your store team feel valued.
Create a wellbeing culture in store by being a direct line of communication for the store team.
Confidently duty manage in all areas of the store operation including product and operations.
Consistently delight customers through delivering the best customer journey across service, people, visual and operations.
Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
Understanding of commercial tools and how to use to drive actions to support store performance.
Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs.
Support the management of store operations, including compliance with health & safety standards.

You'll Be Perfect If

You have previous experience in retail management, with a focus on customer service and team leadership.
You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members.
You’re passionate about fashion and understand the importance of creating a positive shopping experience for our customers.
You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience.
You have a proactive approach to problem-solving and can handle challenges with ease.
You thrive in a fast-paced environment and adapt quickly to change.
You have a proven track record of developing and inspiring teams to achieve their best
And most importantly love our products as much as we do so we create the best possible customer journey!

Things To Consider

Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You’ll need to be comfortable adapting to situations and juggling multiple tasks.
Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
Managing People: Strong emotional intelligence is essential, as you’ll be managing a diverse team.
Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.
Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment.

This Is For You...

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

What we can offer you:

Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
A generous bonus scheme & private pension plan.
28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

We mentioned the discount, right?

Keeping You Safe

We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment.
Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

About River Island

Quick apply

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retail manager jobs in chelmsford, ess

People & Service Manager

General Manager

Retail Branch & Transfer Manager

Store Manager

Assistant Manager

Store Manager

Retail Store Supervisor/Team Leader (3mth FTC)

Store Manager

Cafe Assistant Manager

Assistant Store Manager - Chelmsford

Admissions and Retail Supervisor/ Duty Manager

General Manager

Cafe Assistant Manager

Cafe Manager

Retail Assistant Manager

Retail Operations Manager

Night Manager

Store Manager

Project Manager

Retail Operations Manager

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