Customer experience advisor Work, Jobs in Cheltenham, Eng (with Salaries)

Employment Advisor (RESTART)
Prospect Training Services —Cheltenham
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Sales Advisor
FlooringSuperstore.com —Cheltenham
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
7d
Service Advisor
Mon Motors —Gloucester
- £30,500 - £36,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Senior Service Advisor / Assistant Manager
Gotherington Cross Garage Ltd —Cheltenham
- From £30,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
5h
Client Care Advisor
Vets for Pets —Cheltenham
- Full-time
- Customer service
- Computer literacy
- Employee discount
Sales Advisor
Bodypower Sports plc Fitness Superstore —Gloucester
- £29,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Free parking
- Employee discount
Quick apply
Loss Prevention Advisor
TK Maxx —Cheltenham
- Full-time
- Employee assistance programme
- Employee discount
6d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
Audi Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- In-person
- Leadership
- Paid training
- Annual leave
Quick apply
2d
People Partner
Superdry —Cheltenham
- Driving
- Human resources
- Communication skills
- Store discount
- Annual leave
10d
Commercial Debt Strategic Advisor
Ecotricity —Stroud
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success Techical Advisor
team.blue UK —Worcester
- Weekend availability
- Hybrid work
- Communication skills
No7 Advisor
Boots —Cheltenham
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
2d
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Customer service
- English
- Travel
Service Charge Analyst
Innovus —Worcester
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Project management
- Accounting
Quick apply
9d
Holiday Home Sales Advisor - Hoburne Cotswold
Hoburne —Cirencester
- £28,600 a year
- Weekend availability
- Sales
- Employee assistance programme
- Employee discount
Assistant Service Manager
Vertu Motors —Gloucester
- £38,000 - £48,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
Senior HR Advisor
Spirax Sarco —Cheltenham
- Human resources
- Communication skills
- Free parking
- Annual leave
7d
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
People Partner (12 Month FTC Maternity Cover)
Superdry —Cheltenham
- Driving
- Human resources
- Communication skills
- Store discount
- Annual leave
10d

I want to receive the latest job alerts for customer experience advisor in cheltenham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience advisor jobs near cheltenham, eng

Employment Advisor (RESTART)

Prospect Training Services -
Cheltenham

Quick apply

Job details

Full-time | Fixed term contract
Up to £27,000 a year
4 days ago

Benefits

Health & wellbeing programme
Annual leave

Qualifications

Driving Licence
Sales
Customer service
GCSE
Microsoft Office
Driving
Recruiting

Full job description

RESTART ROLE – Employment Advisor

Prospect Training Services (PTS) is one of the region’s leading providers who support young people and adults who are looking to either re-join or engage with the employment market for the first time.

This role will form part of the RESTART Programme which will provide intensive and tailored support to over 1 million unemployed people in England and Wales and help them find work.

We are currently seeking talented individuals to join our team of Employment Advisors working from our Cheltenham office at Eagle Tower. The role will involve supporting a caseload of around 65 clients who have been referred from local job centres. As their Employment advisor you will spend time with the clients on a 121 basis to identify and support them to find sustainable employment

If you have excellent customer service skills, are target driven as well as a motivational adviser who can build positive relationships, guide, inspire, and encourage individuals to find suitable employment then please get in touch. You will have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day-to-day supervision.

Key Responsibilities

Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
Deliver a positive experience to new customers, ensuring they engage with you and the programme and maintain regular contact as their journey develops, ensuring you are on hand to help with issues and questions as they arise
Facilitate a range of assessments, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals and co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment.
Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
Fully understand the local labour market, to source suitable job opportunities.

Skills and Experience

Essential

A good working knowledge of the local labour market in the specified geographical locations (Gloucestershire)
Previous experience working in the recruitment or training and education sector.
Experience of working in a target driven environment.
Full driving license to enable deployment across a specified geographical area (region), when required.
GCSE or equivalent in English and Maths at Grade C or above
Experience of providing employment support or guidance to others.
Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business.

Desirable

Knowledge of the employability industry
Experience of working with people in the provision of ‘information, advice & guidance

Additional Information

Salary: £27,000 per annum
Contract – 12-month Fixed term contract with potential to extend pending contract funding.
Location: Cheltenham, Gloucestershire.

· Hours: 37.5 hrs per week

· Benefits: 23 days annual leave + bank holidays, health cash plan on successful completion of probationary period

PTS is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. PTS support the recruitment of ex- offenders and will not discriminate in anyway.

PTS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Types: Full-time, Fixed term contract

Pay: Up to £27,000.00 per year

Benefits:

Health & wellbeing programme

Ability to commute/relocate:

Cheltenham GL50: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in cheltenham, eng

Employment Advisor (RESTART)

Sales Advisor

Service Advisor

Senior Service Advisor / Assistant Manager

Client Care Advisor

Sales Advisor

Loss Prevention Advisor

Customer Service Advisor

Audi Assistant Service Manager

People Partner

Commercial Debt Strategic Advisor

Customer Success Techical Advisor

No7 Advisor

Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester

Service Charge Analyst

Holiday Home Sales Advisor - Hoburne Cotswold

Assistant Service Manager

Senior HR Advisor

Customer Success Advisor

People Partner (12 Month FTC Maternity Cover)

I want to receive the latest job alerts for customer experience advisor in cheltenham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected