Client services Work, Jobs in Cheltenham, Gls (with Salaries)

Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Event Planner - Cheltenham Racecourse - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Sustainable Supply Chain Co-Ordinator (Graduate)
Commercial —Cheltenham
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Advice Session Supervisor
North and West Gloucestershire Citizens Advice —Cheltenham
- £27,316 - £30,152 a year
- Part-time
- Research
- Supervising experience
- Mentoring
- Free parking
- Store discount
Quick apply
8d
Refugee Resettlement Officer - Gloucestershire
Gloucestershire Action for Refugees and Asylum Seekers (GARAS) —Gloucester
- From £31,537 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Flexitime
- Sick pay
Quick apply
Retail Sales Assistant (Part-time)
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick apply
8d
Secretary / Administrative Assistant / Audio Typist
Anderson Griffin Limited —Cheltenham
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
People Operations Officer - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
European Operator
Simarco —Shurdington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
Regional Operations Manager
BidvestNoonan —Cheltenham
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Part Time Contracted Support Worker - 25 hrs pr wk - flexible hours to suit
Broomfield Care —Gloucester
- £13 - £14 an hour
- Overtime
- Driving
- In-person
- Flexitime
- Flexible schedule
Quick apply
11d
IFA Office Administrator
Legal & Medical Investments Ltd —Cheltenham
- Up to £24,785 a year
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Life insurance
- Referral programme
Quick apply
14d
Retail Sales Assistant
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
- Store discount
- Employee discount
Quick apply
8d
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Business development
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Client Services Administrator, 6m FTC
Charles Russell Speechlys —Cheltenham
- Full-time
- Hybrid work
- Communication skills
Super Operations Assistant
SO Podiatry —Worcester
- £24,000 - £26,000 a year
- Full-time
- Research
- Business development
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Trainee Property Manager
Move Property Sales & Lettings —Cheltenham
- £23,000 - £28,000 a year
- Monday to Friday
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Client Services Technician - Onboarding and Oversight Team
Amwins Global Risks —Cheltenham
- Continuous improvement
- Computer skills
- Communication skills
Quick apply

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client services jobs near cheltenham, gls

Client Relations Assistant (Fixed Term Contract)

Holland Cooper -
Cheltenham

Quick apply

Job details

Temporary
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join us on a fixed-term contract from 1 November to 1 February, supporting the team through our peak trading period. This is a full-time role, working 9:00am–5:30pm Monday to Friday, with flexibility expected around weekends and extended hours during November and December.

You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented
Proactive and solutions-focused, able to use initiative without waiting to be asked
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
·Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in cheltenham, gls

Client Relations Assistant (Fixed Term Contract)

Event Planner - Cheltenham Racecourse - Jockey Club Experiences

Client Relations Assistant

Sustainable Supply Chain Co-Ordinator (Graduate)

Sales Operations Co-Ordinator

Advice Session Supervisor

Refugee Resettlement Officer - Gloucestershire

Retail Sales Assistant (Part-time)

Secretary / Administrative Assistant / Audio Typist

People Operations Officer - Jockey Club Experiences

European Operator

Regional Operations Manager

Part Time Contracted Support Worker - 25 hrs pr wk - flexible hours to suit

IFA Office Administrator

Retail Sales Assistant

Business Development Manager (IT)

Client Services Administrator, 6m FTC

Super Operations Assistant

Trainee Property Manager

Client Services Technician - Onboarding and Oversight Team

I want to receive the latest job alerts for client services in cheltenham, gls

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