Researcher Work, Jobs in Chepstow, Mon (with Salaries)

Senior User Researcher
Serco Group —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- IT
- Employee assistance programme
- Employee discount
11d
Head of University Sector Insight
Research England —Bristol
- £58,589 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexible schedule
Research Data Librarian
University of Bath —Bath
- £38,784 - £46,049 a year
- Full-time
- Customer service
- University
- SharePoint
- Annual leave
- Employee discount
Higher Research Officer (x2)
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Presentation skills
- Communication skills
4d
Head of Strategic Media and Research Communications
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
- Employee discount
1d
Product Manager
Narwhal Labs —Bristol
- £40,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Product management
- APIs
Quick apply
Technical Specialist (Media Production)
Oxford Brookes University —Hill
- £36,636 - £39,906 a year
- Part-time
- Hybrid work
- University
- Communication skills
- School
Research Fellow in Algorithmic Sensing for Music
University of the West of England —Frenchay
- £38,784 - £46,049 a year
- Temporary
- Doctoral degree
- University
- Communication skills
- Annual leave
Research Associate in Statistics
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- Maths
- Machine learning
- AI
14d
Research Accounting Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- University
- Annual leave
- Employee discount
3d
Research Associate
University of Bath —Bath
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Engineering
- Data analysis skills
- Annual leave
- Employee discount
4d
Research Associate in Developmental Cognitive Neuroscience
University of Bristol —Bristol
- £39,906 - £44,746 a year
- Full-time
- Doctoral degree
- University
- Psychology
Research Associate
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Doctoral degree
- University
Research Associate in Quantum Fibre Photonics
University of Bath —Bath
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- University
- Annual leave
- Employee discount
4d
Technical Specialist, Trace Element & Isotope Analysis
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
- School
Research Assistant in Water Quality and Pollution Management
University of the West of England —Frenchay
- £31,236 - £34,610 a year
- Temporary
- Doctoral degree
- Laboratory experience
- Master's degree
- Annual leave
Senior Product Designer - Interactive Learning and Games
Discovery Education —Bath
- £53,300 - £60,050 a year
- Full-time
- AI
- Communication skills
- School
- Employee assistance programme
Quick apply
8d
Research Associate in Atmospheric Dynamics for High-Altitude Autonomous Platforms
University of Bath —Bath
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Maths
- University
- Annual leave
- Employee discount
19h
Research Fellow in Digital Musical Instrument Design
University of the West of England —Frenchay
- £38,784 - £46,049 a year
- Temporary
- Doctoral degree
- Engineering
- University
- Annual leave
Part-Time R&D Funding Specialist (UK & EU Innovation)
SKY ENGINE AI —Bristol
- Part-time
- Remote
- University
- Machine learning
- AI
- Flexible schedule

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Senior User Researcher

Serco Group -
Bristol

Apply Now

Job details

Full-time
£45,000 - £50,000 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Pegasystems
Analysis skills
Presentation skills
IT
AI
SPSS
Communication skills

Full job description

Senior User Researcher
Location: Abbey Wood, Bristol (Filton) with UK Travel
Salary: £45-50k DOE
Full Time, Permanent
Band 4

Overview

Serco is expanding its Armed Forces Recruitment Service (AFRS) and we're looking for a Senior User Researcher to lead Primary User Group research at a critical stage of our programme.

This isn't a role for someone who wants to sit behind a desk and theorise — it's a role for someone who gets out in the field, talks to real users, and turns what they find into insight that actually changes things.

As part of this you’ll:

Lead and deliver primary and secondary user research across the AFRS candidate journey
Design and run surveys, interviews, and field-based research at Career Centre locations and recruitment events
Analyse qualitative and quantitative data and translating findings into clear, actionable insight
Act as the main point of contact into the Authority's Senior Lead User Researcher and the Government Service Standard (GSS) coherence team
Support the GSS Beta assessment by generating the evidence base required for submission
Embed candidate feedback such as cNPS and continuous feedback loops into BAU delivery
Collaborate across a multi-partner model including the MoD (client), Akkodis (systems Integrator), TMP (marketing partner), Pega (core platform [provider), PA Consulting (strategic partner) and Adecco (recruiting partner) to ensure UR outputs such as the user needs register are grounded in real user needs

What you’ll need to do the role:

A strong grounding in user research methods — surveys, interviews, and field-based insight — with at least two years' hands-on experience
The ability to analyse large volumes of qualitative and quantitative data and translate findings into clear recommendations
Familiarity with statistical analysis tools (e.g. SPSS or equivalent) and a comfort with using AI to support research and analysis
Experience working in large, complex or public sector organisations where research informs real decisions at scale
Strong stakeholder management skills — able to influence and align without direct authority across a multi-partner environment
Excellent communication skills, confident presenting insight to senior leaders and external clients alike
A self-starting approach — able to own and deliver research activity independently at pace

Desirable

Experience working within a Government Digital Service (GDS) or GSS framework, ideally through alpha, beta, or live assessments
Familiarity with users including candidate, recruiter, careers advisors, clinicians, or customer research methods and embedding insight into operational delivery
A background in defence, government, or other regulated environments
Experience working within a multi-partner or managed service delivery model
Experience of IT controls testing or audit would be a bonus, but it's not essential. If you understand how finance or IT systems work and you have the aptitude for careful, structured work — we want to talk to you.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

Flexible working considered
Pension – 6%
Chance to contribute to innovation in the public services
A company passionate about diversity and inclusion
Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
A safe and supportive culture.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

defencejobs

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Refine Your Search

researcher jobs in chepstow, mon

Senior User Researcher

Head of University Sector Insight

Research Data Librarian

Higher Research Officer (x2)

Head of Strategic Media and Research Communications

Product Manager

Technical Specialist (Media Production)

Research Fellow in Algorithmic Sensing for Music

Research Associate in Statistics

Research Accounting Officer

Research Associate

Research Associate in Developmental Cognitive Neuroscience

Research Associate

Research Associate in Quantum Fibre Photonics

Technical Specialist, Trace Element & Isotope Analysis

Research Assistant in Water Quality and Pollution Management

Senior Product Designer - Interactive Learning and Games

Research Associate in Atmospheric Dynamics for High-Altitude Autonomous Platforms

Research Fellow in Digital Musical Instrument Design

Part-Time R&D Funding Specialist (UK & EU Innovation)

I want to receive the latest job alerts for researcher in chepstow, mon

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