Customer representative Work, Jobs in Chester, Chs (with Salaries)

Customer Service Representative II
Bobrick Washroom Equipment LTD —Connah's Quay
- CAD
- ERP systems
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Advisor - TradePoint
B&Q —Chester
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
2d
Venue Presentation Manager
CleanEvent Services Ltd —Chester
- £31,000 - £33,000 a year
- Full-time
- Management
- Computer literacy
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
9d
Customer Representative
Alexander Mann Solutions (AMS) —Mold
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
Quick apply
26.109 Customer Services Agent
Disclosure & Barring Service —Liverpool
- £26,436 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
14d
Sales Executive
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
Showroom Advisor
B&Q —Chester
- £14.10 an hour
- Weekend availability
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
General Assistant Afternoons
BaxterStorey UK —Bretton
- £13.45 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Chester
- £3,800 - £6,000 a month
- Full-time
Quick apply
Resident Liaison Officer / Tenant Liaison Officer
Connolly Limited —Holywell
- Full-time
- Microsoft Word
- Conflict management
- Communication skills
Quick apply
General Assistant Afternoons
BaxterStorey —Bretton
- £13.45 an hour
- Day shift
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
7d
General Assistant
BaxterStorey UK —Chester
- £26,298 a year
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
22h
Shift Lead
B&Q —Chester
- £28,740.50 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
7d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Sales Executive - Fully Remote
Haier Europe —Liverpool
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
General Catering Assistant- Nights No Weekends
BaxterStorey UK —Broughton
- £13.45 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Marketing, Events & Business Development Executive
Comtek Networks Systems (UK) Ltd. —Deeside
- Up to £32,000 a year
- Full-time
- Business development
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Casework Administrator (Toxicology)
Key Forensic Services —Warrington
- £24,683.85 a year
- Microsoft Word
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
8d

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Customer Service Representative II

Bobrick Washroom Equipment LTD -
Connah's Quay

Quick apply

Job details

Permanent

Qualifications

Document control
Technical troubleshooting
Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Purchase order matching processing
Returns processing
CAD
Incoming mail sorting
Delivery scheduling
ERP systems
Logistics
ERP software
Internal department liaison
Complaint handling
Technical support
Project schedule tracking
Customer interaction
Supply chain customer service
Project progress tracking

Full job description

Customer Service Responsibilities:

Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.
Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.
Provide a daily shipping update to all customers with export orders in transit.
Access and escalate complaints as required to the relevant department management.
Manage projects and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.
Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.
Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.
Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.
Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.
Engage in hands-on technical learning to stay current with product and system developments.
Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.
Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.
Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status
Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.
Perform order entry into the organization’s ERP system in a timely manner with a high degree of accuracy.
Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.

Logistics and Administration Responsibilities:

Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.

Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.

Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.
Visit the Chamber of Commerce to complete export documentation as required.

Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.

Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.

Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.

Administer the RingGo, London congestion charge and fuel cards when required.

Distribute job schedules to the offloading team on a weekly basis.

Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.

Quick apply

Refine Your Search

customer representative jobs in chester, chs

Customer Service Representative II

JUNIOR SALES ADVISOR

Customer Advisor - TradePoint

Venue Presentation Manager

Customer Representative

JUNIOR SALES CONSULTANT

26.109 Customer Services Agent

Sales Executive

Showroom Advisor

General Assistant Afternoons

SALES EXECUTIVE

Resident Liaison Officer / Tenant Liaison Officer

General Assistant Afternoons

General Assistant

Shift Lead

Junior IT Service Desk Representative (Apprentice)

Sales Executive - Fully Remote

General Catering Assistant- Nights No Weekends

Marketing, Events & Business Development Executive

Casework Administrator (Toxicology)

I want to receive the latest job alerts for customer representative in chester, chs

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