Client services specialist Work, Jobs in Cirencester, Gls (with Salaries)

Building Surveyor
Acumen Claims Ltd —Cirencester
- £40,000 - £55,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Employee discount
Quick apply
Private Client Consultant
St. James's Place —Cirencester
- Business development
- Leadership
- Communication skills
- Annual leave
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
10d
Client Service Advisor
Tmgroup —Swindon
- £24,788 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Quotes and Engineering Administrator (purchasing)
embedded world —Swindon
- £25,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Environmental Monitoring Technician
SOCOTEC UK & Ireland —Cirencester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Paraplanner & Systems Specialist
Progressive Strategic Solutions LLP —Gloucester
- £30,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
Quick apply
7d
Gardener
Elements Trees & Gardens Ltd —Broadway
- £130 a day
- Full-time
- Customer service
- Maintenance
- Hand tools
Quick apply
ISO 27001 & Defence Cyber Certification Implementation Consultant
Key Sigma Ltd —Cheltenham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Flexitime
Quick apply
Addictions Counsellor
Gladstones Clinic —Gloucester
- £28,000 - £32,000 a year
- Part-time
- Master's degree
- Mentoring
- Organisational skills
Quick apply
3d
Training Officer
North and West Gloucestershire Citizens Advice —Gloucester
- £27,316 - £29,956 a year
- Part-time
- Hybrid work
- Human resources
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
10d
Technology Software and Contract Analyst
St. James's Place —Cirencester
- Administrative experience
- Contracts
- Communication skills
- Annual leave
Part Time Control Room Operator
Amba Defence Global —Moreton-In-Marsh
- £14 - £16 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
TECHNICAL PRODUCER
First Sight Media Ltd —Carterton
- £32,000 - £37,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Financial Planner
St. James's Place —Cirencester
- Mentoring
- Leadership
- Communication skills
- Annual leave
Sales & Customer Services Administrator
Eastwood Park —Wotton-under-Edge
- £27,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Senior Developer
Commercial —Cheltenham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Software development
- APIs
- Work from home
- Employee assistance programme
Quick apply
14d
Senior Financial Crime Investigator
Nationwide Building Society —Swindon
- From £32,800 a year
- Full-time
- Communication skills
- Time management
1d
Business Support Administrator
Benefact Group —Cheltenham
- Full-time
- Hybrid work
- Annual leave
- Sick pay
Quick apply
9d
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Cirencester
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d

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client services specialist jobs near cirencester, gls

Building Surveyor

Acumen Claims Ltd -
Cirencester

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year

Benefits

Health & wellbeing programme
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Analysis skills
Project management
Bachelor's degree
Communication skills

Full job description

Jvbout the Role:

Acumen Claims Ltd is experiencing rapid growth and is seeking an experienced Building Surveyor to join our team. This role requires a skilled professional with experience in building pathology, in depth knowledge of domestic and commercial construction, building claims validation, project management and customer service. The successful candidate will oversee domestic and commercial building claims from validation through to completion of repair projects, ensuring consistent and high-quality service delivery.

The successful applicant will have the opportunity to work with a range of stakeholders including policyholders, insurers, brokers, freeholders, leaseholders, tenants and supply chain to manage claims effectively and efficiently.

The successful applicant must be an experienced property surveyor with insurance experience. This role will cover Hereford, Worcester, Cheltenham and Gloucester. IF YOU DO NOT HAVE PROPERTY SURVEYING AND INSURANCE PLEASE DO NOT APPLY. YOU MUST BE ABLE TO COVER THE AREA STATED IN THE JOB DESCRIPTION.

Key Responsibilities:

General Perils:

Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope.
Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims’ handling philosophies and guidelines
Project Management: Oversee the entire claim process, from damage assessment, validation, repair scheduling, fulfilment to final report submission.
Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Manage contractor performance on individuals claims, ensuring compliance with repair specifications, policyholder communication and liaison with other relevant suppliers
Claim Support: Provide technical support to claims handlers and other team members as required.

Ideally candidates should have experience of dealing with Subsidence claims:

Initial Assessment: Conduct site assessments.
Policy Decision: Determine claim liability based on policy details and site findings.
Reporting: Prepare client reports, repair schedules, and submit them within the agreed time frame.
Site Investigations and Diagnosis: Arrange further investigations (e.g., trial pits, boreholes) and crack and level monitoring when needed.
Damage Mitigation: Drainage analysis, vegetation management, soil rehydration or preventative measures.
Repair Design: Create repair methodologies that minimise disruption and align with the customer’s needs and claim cost.
Site Meetings: Attend site visits for complex claims, project management or complaints.

Key Skills and Competencies:

Technical Expertise: Extensive experience in building pathology, building claims, damage assessment, project management and reinstatement work.
Communication: Strong verbal and written communication skills with the ability to write detailed reports.
Resilience and Adaptability: Ability to work under pressure, handle complex claims and work additional hours during busy periods.
Problem-Solving: A proactive approach to identifying issues and finding effective solutions.
Organisation and Planning: Ability to manage multiple claims, meet deadlines and ensure client-specific service levels are adhered to.

Preferred Qualifications and experience:

Membership of CIOB or equivalent professional body (RICS, CILA)
Degree in Building Surveying or Construction
Strong background in domestic and commercial building claims validation and project management.

Benefits:

Competitive salary package and car allowance
Training and development opportunities
Chance to be part of a growing company with nationwide coverage

Pay: £40,000.00-£55,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
Life insurance
Referral programme

Work Location: Remote

Quick apply

Refine Your Search

client services specialist jobs in cirencester, gls

Building Surveyor

Private Client Consultant

1st Line Team Leader

Client Service Advisor

Quotes and Engineering Administrator (purchasing)

Environmental Monitoring Technician

Paraplanner & Systems Specialist

Gardener

ISO 27001 & Defence Cyber Certification Implementation Consultant

Addictions Counsellor

Training Officer

Technology Software and Contract Analyst

Part Time Control Room Operator

TECHNICAL PRODUCER

Financial Planner

Sales & Customer Services Administrator

Senior Developer

Senior Financial Crime Investigator

Business Support Administrator

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

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