Service delivery manager Work, Jobs in Clapham, Eng (with Salaries)

Weekend Porter - London, E1W
Encore —London
- £18,716 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
Quick apply
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
7d
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
12d
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
12d
Service Delivery Manager
Ekco —London
- Hybrid work
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Service Delivery Officer
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
7d
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
7d
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Skills Delivery Manager
Shaw Trust —London
- £45,605 - £52,048 a year
- Travel
- Annual leave
- Employee assistance programme
9d
OPERATOR
Exolum —Redcliffe
- £37,640.56 a year
- Communication skills
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
Collection/Delivery Driver
Nella Cutlery —Camberwell
- From £42,900 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Operations Manager
Multi Services (Kent) Ltd —London
- £65,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Onboarding Manager (Site Implementation)
Hozah —Croydon
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Contracts
- Software development
Quick apply
7d

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service delivery manager jobs near clapham, eng

Weekend Porter - London, E1W

Encore -
London

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Job details

£18,716 a year

Qualifications

Hospitality
Customer service
Communication skills

Full job description

We’re looking for an experienced Weekend Porter to support the smooth operation of a residential development based in London, providing an efficient, courteous and professional service to residents and visitors while helping to maintain a safe, secure and well-presented environment.

Location: London E1W
Salary: £18,716
Hours: Saturday & Sunday, 7am-7pm

The Role

As the Weekend Porter, you will be the first point of contact for residents and visitors to the building, ensuring they receive an efficient and courteous service at all times.

You will support the safe and smooth running of the development by monitoring security cameras, maintaining building access procedures, managing parcels and keys, completing handovers and records, assisting residents and visitors, and supporting the upkeep of communal areas.

What You’ll Do

1. Resident & Visitor Services

Provide an efficient, courteous and attentive service to residents, visitors and guests at all times.
Act as the first point of contact for residents and visitors to the building.
Arrange taxis for residents and their guests when requested.
Notify residents of parcels, packages and recorded delivery letters, and arrange collection or delivery as required.
Maintain a visible and professional presence on site.

2. Security & Access Control

Monitor the various security cameras around the building and react to and report any possible breaches of security.
Take responsibility for the security of the main entrance doors and gates.
Ensure gates are locked and opened in line with site requirements, including any specified overnight arrangements.
Support the safe management of building access for residents, visitors and contractors.
Follow site procedures and escalate any security concerns promptly.

3. Handover & Site Records

Complete a full handover at the start of each shift and familiarise yourself with events that may have occurred since you were last on duty.
Receive and pass on all relevant matters from the previous porter, including details of those in occupation where relevant.
Read through the log book, take notes where necessary, and check events past, present and future in the diary.
Check any amendments to the porter rota and follow up on outstanding residents’ mail as necessary.
Maintain accurate records relating to keys, deliveries, incidents and other site procedures.

4. Keys, Deliveries & Common Areas

Ensure every key is accounted for at all times and that no key is removed from the building.
Issue keys only to authorised persons and record all required details, including date and time of issue, identity of key, issuer, recipient and return details.
Report any key believed to be lost, compromised or damaged immediately to the Estate Manager or Managing Agents.
Carry out cleaning of the entrance hall area, lifts and other common parts as and when required.
Familiarise yourself with mechanical plant procedures and appropriate emergency procedures.

What You’ll Bring

Experience

Experience in a porter, concierge, security, residential estate or customer-facing role.

Experience dealing with residents, visitors, guests and contractors in a professional environment.

Previous experience in a residential development, hospitality, front-of-house or security setting would be advantageous.

Skills

Excellent customer service skills and a courteous, attentive approach.
Strong communication skills and the ability to complete clear handovers.
Good attention to detail when recording keys, parcels, deliveries and incidents.
Confidence monitoring CCTV and responding appropriately to potential security concerns.
Ability to follow site procedures, emergency processes and rota requirements.
Competence using basic site systems, logs and a smartphone where required.

Behaviours

Professionalism: Maintain a smart appearance, full uniform and high standards of conduct at all times.
Accountability: Take ownership of site procedures, records, keys and resident requests.
Attention to Detail: Ensure logs, deliveries and key records are accurate and up to date.
Calmness: Respond appropriately to emergencies, security concerns or resident issues.
Positivity: Bring a helpful, can-do attitude to every shift.
Reliability: Be punctual, dependable and able to follow routines and handover processes.

Why Join Us?

Encore specialises in the management of large residential developments across the UK. We care deeply about the developments we manage and the people who live there, and we provide a supportive environment with training, infrastructure and development opportunities for brilliant people to excel and enjoy what they do.

This is an excellent opportunity to play an important role in the day-to-day running of City Quay, providing a professional front-of-house service and helping to create a safe, secure and welcoming environment for residents and visitors.

Quick apply

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service delivery manager jobs in clapham, eng

Weekend Porter - London, E1W