Capacity manager Work, Jobs in Clapham Junction, Gtl (with Salaries)

Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
[Korea Development Bank] Assistant Manager / Operations
Korea Development Bank —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Counter Manager - Selfridges | London (Counter Expansion Upcoming)
Westman Atelier —London
- Full-time
- Sales
- Organisational skills
- Retail sales
Quick apply
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership
Training & Capacity-Building Manager, DiSSCo UK
The Natural History Museum —South Kensington
- £47,300 a year
- Hybrid work
- English
- Travel
- Employee discount
- Life insurance
9d
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Senior Events Manager
Salesforce Ben —Shoreditch
- £250 - £350 a day
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
11d
SVP, Client Delivery (EMEA)
Accommodations Plus International —London
- Full-time
- Remote
- Sales
- Marketing
- Analysis skills
Quick apply
Central Talent and Capacity Resourcing Manager
Grant Thornton UK LLP —London
- Full-time
- Management
- Analysis skills
- Communication skills
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Regional Manager (Nursery/Early Years) Full Time
Minoa Education —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Travel
- Flexitime
- Employee discount
Quick apply
Office of the CIO Operations Manager
University College London —London
- £54,931 - £64,644 a year
- Full-time
- IT
- Leadership
- Annual leave
- Employee assistance programme
6d
Prudential Risk Manager
Castle Trust Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
Disability & Neurodiversity Manager
SOAS University of London —London
- £51,902.57 - £61,048.57 a year
- Full-time
- Leadership
- School
- Annual leave
- Employee assistance programme
Workforce Development Lead, Enhanced Mental Health Pathfinders Alliance
The Survivors Trust —London
- Up to £40,234 a year
- Full-time
- Hybrid work
- Computer networking
- Leadership
- Communication skills
Quick apply
Luxury Travel Consultant - (Arabic Speaking)
Ten Group —London
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
13d
Regional Operations Manager (Northwest & Central)
COLAS RAIL UK —London
- Human resources
- Computer networking
- Annual leave
12d
Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership

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Head of Enforcement

Hozah
Croydon

Quick apply

Job details

Permanent | Full-time
From £50,000 a year

Benefits

Discounted or free food
Work from home
Transport links
On-site parking

Qualifications

Supervising experience

Full job description

Location: Croydon, UK, with flexible remote working options

Reports to: Senior Leadership Team (COO, CFO or CEO)

About Hozah

Hozah is a tech-led parking and mobility business transforming the way car parks are managed, administered and enforced. Through automated systems, data-led decision-making and a commitment to compliance, Hozah supports operators, clients and motorists with efficient, transparent and scalable parking administration services.

Role Overview

We are seeking a methodical, commercially aware and compliance-focused Head of Enforcement to lead the enforcement function across UK Parking Administration. This role will be responsible for the effective management of appeals, compliance activity, PCN performance, debt recovery oversight and legal partner relationships, ensuring the function operates efficiently, fairly and in accordance with all applicable legislation, industry codes and accredited body requirements.

Key Responsibilities

Lead, support and develop the Appeals and Compliance Specialists, ensuring the team has the training, guidance and structure required to deliver high-quality outcomes.
Monitor team capacity, workload and resourcing requirements, identifying risks and recommending appropriate operational adjustments.
Audit team performance against agreed standards, internal controls and relevant compliance requirements.
Maintain up-to-date knowledge of applicable legislation, regulatory requirements and the standards set by relevant accredited bodies, ensuring changes are reflected in internal processes and guidance.
Oversee the performance of Parking Charge Notices issued across UKPA-managed sites, using data to identify trends, anomalies, risks and opportunities for improvement.
Flag site-level or process-related issues that may impact enforcement performance, compliance, customer outcomes or commercial results.
Maintain close working relationships with debt recovery and legal partners, ensuring performance is monitored, reported and challenged where appropriate.
Provide clear and regular reporting to senior stakeholders on enforcement performance, appeals trends, compliance activity, debt recovery outcomes and legal escalation activity.
Work across departments to resolve issues and improve end-to-end enforcement processes.
Drive continuous improvement across the enforcement function, ensuring processes are documented, scalable, auditable and aligned with business objectives.

Skills and Experience

Experience leading or supervising an operational, compliance, appeals, enforcement or administration team.
Strong understanding of PCN lifecycle management, appeals handling, compliance controls, debt recovery or related parking industry processes.
Highly analytical, with the ability to interpret operational data, identify patterns and translate findings into practical process improvements.
Excellent attention to detail and a structured approach to documentation, quality assurance and audit readiness.
Confident stakeholder manager, able to build effective relationships with internal teams, external partners and senior leadership.
Clear and professional communicator, with the ability to explain complex operational or compliance matters in a concise and practical way.
Comfortable working in a fast-paced, scaling environment where priorities may change and processes need to evolve quickly.
A fair, proportionate and customer-aware approach to enforcement, balancing commercial performance with compliance and reputational risk.

What We Offer

A senior operational role with direct influence over a critical business function.
The opportunity to shape and improve enforcement processes within a growing, technology-led parking business.
A collaborative environment where practical thinking, ownership and continuous improvement are valued.
Free food and drink (breakfast and lunch options) in the office every day

Pay: From £50,000.00 per year

Benefits:

Discounted or free food
On-site parking
Transport links
Work from home

Application question(s):

1. Are you legally entitled to work in the UK without employer sponsorship?
2. Will you now, or in the future, require visa sponsorship to work in the UK?
3. What are your salary expectations for this role (annual, GBP)?
4. What is your current notice period or earliest available start date?
5. Are you familiar with the regulatory requirements and standards set by accredited bodies relevant to UK parking enforcement (e.g. BPA, IPC)?
6. Describe your experience managing appeals handling and compliance controls within a regulated or audited environment.
7. Do you have experience overseeing or working closely with debt recovery providers or legal partners?
8. Give an example of how you have used operational data to identify a trend, risk, or compliance issue and turned it into a practical process improvement.

Work Location: Hybrid remote in Croydon CR0 6SR

Quick apply

Refine Your Search

capacity manager jobs in clapham junction, gtl

Head of Enforcement

[Korea Development Bank] Assistant Manager / Operations

Counter Manager - Selfridges | London (Counter Expansion Upcoming)

B2B Delivery Manager

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)

Training & Capacity-Building Manager, DiSSCo UK

EMEA Customer onboarding Lead

Senior Events Manager

SVP, Client Delivery (EMEA)

Central Talent and Capacity Resourcing Manager

Service Delivery Manager

Regional Manager (Nursery/Early Years) Full Time

Office of the CIO Operations Manager

Prudential Risk Manager

Disability & Neurodiversity Manager

Workforce Development Lead, Enhanced Mental Health Pathfinders Alliance

Luxury Travel Consultant - (Arabic Speaking)

Regional Operations Manager (Northwest & Central)

Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)

I want to receive the latest job alerts for capacity manager in clapham junction, gtl

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