Customer assistant Work, Jobs in Claverdon, War (with Salaries)

Sales & Reservations Assistant
Johnsons Coaches —Henley in Arden
- £13.39 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
1d
Store Assistant
Aldi —Stratford-upon-Avon
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Customer Assistant
Lidl —Stratford-upon-Avon
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
Retail Sales Assistant
Dreams —Stratford-upon-Avon
- Part-time
- Hybrid work
- Customer service
- Employee discount
12d
Sales Assistant 12 Hours
The Entertainer —Leamington Spa
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
8d
Resident Services Assistant - 12 month fixed-term contract
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Warehouse & Customer Service Assistant
Warwick Batteries UK Ltd —Warwick
- From £26,500 a year
- Full-time
- Heavy lifting
- Customer service
- Computer literacy
- Free parking
Quick apply
9h
Team Member
NEXT —Redditch
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
Seasonal Stockroom Assistant
The White Company —Stratford-upon-Avon
- Seasonal
- Communication skills
- Employee discount
4d
Sales Assistant
Footasylum —Birmingham
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12d
RETAIL ASSISTANT - WEEKEND ONLY
Primark —Birmingham
- £13.71 an hour
- Weekends only
- Communication skills
- Store discount
- Employee assistance programme
22h
Customer Support & Fulfilment Assistant (Saturdays)
Gemini Woman —Stratford-upon-Avon
- £9.00 - £12.75 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Writing skills
- Employee discount
Quick apply
7d
Part-time Sales Assistant
Robert Dyas —Solihull
- Up to £12.77 an hour
- Part-time
- Customer service
- Retail sales
- Employee discount
Sales Assistant
Dunelm —Redditch
- £8.00 - £12.71 an hour
- Heavy lifting
13d
Sales Assistant - Solihull (8 Hours)
Charles Tyrwhitt —Solihull
- £12.85 an hour
- 8 hour shift
- Customer service
- Communication skills
4d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Customer Assistant - Replenishment
Morrisons —Stratford-upon-Avon
- Annual leave
- Employee discount
Quick apply
7d
Office Assistant
Zab Collection ltd —Birmingham
- £7,200 a year
- Part-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Flexible schedule
Quick apply
Sales Assistant
TGJones —Stratford-upon-Avon
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
Customer Assistant - Online
Morrisons —Birmingham
- Annual leave
- Employee discount
Quick apply

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customer assistant jobs near claverdon, war

Sales & Reservations Assistant

Johnsons Coaches
Henley in Arden

Quick apply

Job details

Permanent | Full-time
£13.39 an hour
1 day ago

Benefits

On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Leisure travel sales
Computer literacy
Data entry
Accommodation booking
Organisational skills
Customer support
Customer interaction
Sales and customer service experience

Full job description

About Johnsons: Johnsons is committed to providing customers with a wide range of high-quality, friendly travel services through an efficient, well-trained and highly motivated team.

Role Overview: We are looking for a friendly, organised and customer-focused Sales & Reservations Assistant to join our busy Sales & Reservations Team. Reporting to the Sales & Reservations Manager, you will be one of the first points of contact for customers enquiring about holidays and day trips, whether in person, by telephone, by post or by email. This is a varied and rewarding role for someone who enjoys helping customers, working accurately and contributing to a successful team.

Key Responsibilities:

Customer Service and Sales

Answer incoming calls professionally, respond to customer enquiries and transfer calls to the appropriate department when required.
Welcome and assist customers visiting the office, providing helpful information on holidays, day trips and related services.
Support customers and travel agents with holiday and day trip bookings from initial enquiry through to confirmation.
Offer suitable alternative tours, dates or options when a customer’s first choice is unavailable.
Contribute to team sales targets by delivering excellent service and identifying opportunities to meet customer needs.

Bookings, Payments and Administration

Process bookings accurately using the company’s reservation systems, ensuring all customer and booking details are recorded correctly.
Prepare and issue confirmations, invoices and relevant customer documentation.
Process payments, including card, cheque, cash and gift voucher payments, and record information accurately for the Accounts Department.
Monitor outstanding balances, follow up overdue payments and deposits politely and professionally.
Deal with bookings and payments received by post and ensure all correspondence is handled promptly.

Availability, Cancellations and Supplier Liaison

Check availability and maintain accurate reservation information.
Liaise with hotels to request additional rooms, confirm facilities and support customer requirements.
Manage reservation lists following cancellations and contact customers where suitable places become available.
Handle day trip and holiday cancellations in line with company procedures, including charges, forms and customer correspondence.
Pass any confirmed holiday changes, amendments or cancellations to the Sales & Reservations Manager for action where required.

General Office Support

- Send brochures by post when requested and update customer mailing information accurately.

- Carry out general office administration, including filing, photocopying, monitoring messages and managing daily post.

- Maintain supplies of hotel brochures and office materials.

- Maintain customer medical forms and liaise with the insurance company where required.

- Support promotional days, evenings and familiarisation visits when requested.

- Take part in relevant training and development to support your success in the role.

- Carry out other reasonable administrative duties as required.

This list is not exhaustive, and you may occasionally be asked to carry out other reasonable duties in line with the needs of the business.

Hours of Work: Full-time position, Monday to Friday, 09:00 to 17:00, with a half-hour lunch break on a rota basis with other team members.

About You:

We are looking for someone who enjoys working with people, takes pride in providing excellent customer service and is comfortable working in a busy office environment. You will be organised, accurate and confident dealing with customers by telephone, email and face to face.

Key Skills and Experience:

- A strong customer focus and commitment to delivering excellent service.

- A friendly, professional manner and confidence when speaking with customers.

- Excellent attention to detail and the ability to process information accurately.

- Good organisational skills, with the ability to prioritise tasks and manage a varied workload.

- A positive team approach, with flexibility and a willingness to learn.

- Computer literacy, including Microsoft Word and Outlook, with the ability to learn industry-specific software packages.

- Previous experience in customer service, sales, reservations or travel would be advantageous, but is not essential.

Why Join Us?

Johnsons is proud of its excellent reputation, built over many years through high standards of customer care, staff training, employee wellbeing and the quality of its services. This role plays an important part in maintaining and enhancing those standards by ensuring every customer receives friendly, efficient and professional support.

If you are enthusiastic, reliable and enjoy helping customers find the right travel experience, we would be pleased to hear from you.

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. Therefore, if you are interested, please submit your application as early as possible.

Pay: £13.39 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer assistant jobs in claverdon, war

Sales & Reservations Assistant

Store Assistant

Customer Assistant

Retail Sales Assistant

Sales Assistant 12 Hours

Resident Services Assistant - 12 month fixed-term contract

Warehouse & Customer Service Assistant

Team Member

Seasonal Stockroom Assistant

Sales Assistant

RETAIL ASSISTANT - WEEKEND ONLY

Customer Support & Fulfilment Assistant (Saturdays)

Part-time Sales Assistant

Sales Assistant

Sales Assistant - Solihull (8 Hours)

Sales Assistant - UNIQLO Bullring

Customer Assistant - Replenishment

Office Assistant

Sales Assistant

Customer Assistant - Online

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