Customer care specialist Work, Jobs in Collyhurst, Gtm (with Salaries)

Hospital Affairs Lead - UK & Ireland (North)
Rhythm Pharmaceuticals —Manchester
- Full-time
- Doctoral degree
- Sales
- Master's degree
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Account Manager
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
14d
Growth Account Executive
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Anti-Corruption Investigation Officer
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
2d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Tenancy Support Officer
Trafford Council —Trafford
- £32,061 - £33,699 a year
- Monday to Friday
- Hybrid work
- IT
- Annual leave
- Work from home
8d
Resourcing Support Officer
Trafford Council —Trafford
- £20,791 - £24,817 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Annual leave
- Work from home
6d
Airfreight Import Operator
DHL —Manchester
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
13d
Resolution Support Officer
First Choice Homes Oldham —Oldham
- £28,580 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
11d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Manchester
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Medical Administrator/Receptionist
SDD Medical Ltd —Manchester
- £26,650 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
1d
Growth Sales Executive
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
14d
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
Legal Assistant
Ascent —Manchester
- £26,325 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
Customer Support Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Annual leave
Quick apply
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
Pre-Litigation paralegal
Principia Law —Northwich
- £25,004 - £28,481 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Transportation Scheduler
Pinnacle Group —Partington
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
7d

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customer care specialist jobs near collyhurst, gtm

Hospital Affairs Lead - UK & Ireland (North)

Rhythm Pharmaceuticals
Manchester

Apply Now

Job details

Full-time

Qualifications

Law
Doctoral degree
Sales
Master's degree
Project management
IT
Business
Communication skills

Full job description

Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to learn, adapt and our tenacity to overcome barriers, together.

Opportunity Overview
As a Hospital Affairs Lead (HAL) and a key member of the Rhythm UK field-based team, you will be working within the field of rare MC4R pathway diseases. You will own sales responsibility for our product in the UK and Ireland across the indication of Acquired Hypothalamic Obesity (aHO), in your designated territory and will work collaboratively within the national and international teams to support the sales strategy and serve as a trusted commercial partner to external experts and decision makers through scientific expertise, project management, healthcare network formation and service offerings.

Responsibilities and Duties

Have sales responsibility for our product within your designated territory
Develop a strong collaboration with key external experts and other members of the multidisciplinary team
Deliver growth in line with expectations for business in the UK and Ireland
Support development and expansion of comprehensive care programs and patient support programs where appropriate
Challenge current practices to deliver the best outcomes for patients
Be able to discuss benefits of clinical data to improve the lives of patients (in line with approved indications), creating strong product advocacy
Facilitate referral pathways between peripheral sites and prescribing centers
Lead an omnichannel customer approach relevant for customer segmentation and individual customer preferences/objectives
Possess thorough knowledge of national policy and partner with clinicians to identify opportunities for optimal patient management and revenue growth
Identify and input into key projects as part of the project team, e.g., national meetings and congresses
Collect and share customer and environmental insights to allow the best opportunity to deliver optimal patient management
Lead or support regional and national conferences and best in class local educational meetings
Regularly perform market, customer & competitor observation
Lead the planning (i.e., account plans), tracking and reporting process for the territoryBe accountable for using CRM system for business planning
Ensure adherence with compliance, local guidelines, ethics, and general law

Qualifications and Skills

Academic degree (science or economy), MBA, PharmD or PhD is a plus
At least 5 years sales experience with a documented tangible track record in pharma (specialty care)/biotech industry in the UK
Rare diseases experience is a plus
Experience with building and maintaining strong relationships with key stakeholders (HCPs, specialist nurses, hospital pharmacists, payors, multi-disciplinary teams)
Sound experience in facilitating referral pathways
Proven experience with successful launches
Experience and track record in use of IT based/virtual customer interaction and promotional tools
Experience in site specific project management
Financially savvy with strong commercial acumen
Ability to identify opportunities, manage complexity and priorities and liaise, influence internally to ‘make it happen’ whilst being comfortable working with uncertainty
Strong team player with can-do mentality fostering integrity and a collaborative approach
Cross functional mindset focused on a seamless collaboration with the local medical team
Excellent communication and presentation skills
Not accepting the status quo, working with a sense of urgency to deliver results

This role is field-based in the UK. Candidates applying must be willing and able to travel frequently.

More About Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare melanocortin-4 receptor (MC4R) pathway diseases by rapidly advancing care and precision medicines that address the root cause. Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

At Rhythm Our Core Values Are

We are committed to advancing scientific understanding to improve patients’ lives
We are inspired to tackle tough challenges and have the courage to ask bold questions
We are eager to learn and adapt
We believe collaboration and ownership are foundational for our success
We value the unique contribution each individual brings to furthering our mission

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Apply Now

Refine Your Search

customer care specialist jobs in collyhurst, gtm

Hospital Affairs Lead - UK & Ireland (North)

Specialist Customer Care

Account Manager

Growth Account Executive

Anti-Corruption Investigation Officer

Customer Service Manager X2

Tenancy Support Officer

Resourcing Support Officer

Airfreight Import Operator

Resolution Support Officer

Clinic Receptionist

Medical Administrator/Receptionist

Growth Sales Executive

Customer Service Specialist

Legal Assistant

EUC Engineer

Customer Support Specialist

Airport Driver

Pre-Litigation paralegal

Transportation Scheduler

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