Senior spa Work, Jobs in Colnbrook, Brk (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
5d
Events Manager
Pennyhill Park Hotel & Spa —Bagshot
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
5d
Hotel Duty Manager
Splendid Works —Windsor
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
3d
Senior Educational Psychologist - Experts at Hand
Bracknell Forest Council —Bracknell
- £63,654 - £68,089 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group
Alvarez and Marsal —London
- Full-time
- Spanish
- Data analysis skills
- English
13d
People Manager
East Surrey College —Redhill
- £51,277.51 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Free parking
Spa Director
Four Seasons —London
- Full-time
- Hotel
- Marketing
- Employee discount
- Life insurance
13d
Property Supervisor
Warner Leisure Hotels —Englefield Green
- £31,000 a year
- Full-time
- Maintenance
- Hotel
- Guest services
- Free parking
- Annual leave
21h
Senior Director SPA, Growth and Operations
Expedia —London
- Full-time
- Management
- No experience needed
- Master's degree
5d
Aesthetic Practitioner
Optical Express Group —Weybridge
- Weekend availability
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Consultant Virologist
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £105,504 - £139,882 a year
- Full-time
- Hospital
- Annual leave
- Employee discount
Head of Spa - Soho Farmhouse
Soho House & Co. —London
- Hospitality
- Merchandising
- Leadership
- Employee discount
Quick apply
Front Office Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Part-time
- Hospitality
- Hotel
- Front desk
14d
Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group
Alvarez & Marsal —London
- Spanish
- Data analysis skills
- English
13d
Senior Designer
PARDGROUP SPA —London
- Organisational skills
- AI
- Communication skills
Quick apply
Housekeeping Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Full-time
- Hotel
- Guest services
- Free parking
- Annual leave
Senior Care Assistant
Hamberley Care Homes —West Byfleet
- £15.69 an hour
- 12 hour shift
- Hotel
- Free parking
- Employee assistance programme
12d
Senior Support Worker (Outreach)
247 Cover —Croydon
- From £30,722 a year
- Weekend availability
- English
- Driving
- Care plans
- Free parking
- Store discount
Quick apply
Host
The Ned London —London
- £17.70 an hour
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Referral programme
13d
Strategic Supplier Lead
Parliamentary Digital Service —London
- £73,806 - £86,444 a year
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Annual leave
12d

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
5 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

senior spa jobs in colnbrook, brk

Duty Manager

Events Manager

Hotel Duty Manager

Senior Educational Psychologist - Experts at Hand

Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group

People Manager

Spa Director

Property Supervisor

Senior Director SPA, Growth and Operations

Aesthetic Practitioner

Consultant Virologist

Head of Spa - Soho Farmhouse

Front Office Supervisor

Director / Senior Director, Sale and Purchase Agreement (SPA), Transaction Advisory Group

Senior Designer

Housekeeping Supervisor

Senior Care Assistant

Senior Support Worker (Outreach)

Host

Strategic Supplier Lead

I want to receive the latest job alerts for senior spa in colnbrook, brk

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