We're looking for a Facilities Assistant at Hardcastle Crags to help keep the whole place in good condition and running smoothly for all the people who visit, and providing a presence during our busiest times. This role is all about using your practical skills and attention to detail to look after a place that people love.
Salary: £12.75 per hour
Contract Duration: Permanent
Working Hours: You will work 582 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
Working Pattern: The role involves regular weekend working, normally one day per week, with additional shifts required during team holidays and bank holiday periods when necessary. Shifts are approximately 5.5 hours and are typically worked between 11:00am and 5:00pm, including a break. Candidates must be available to work throughout school holidays. During these periods, the expected working pattern is 3 to 4 days per week alongside our other Facilities Assistant. During term time, the role is usually limited to one weekend day per week, except where additional cover is required.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:You will be working as part of a small Facilities team at Gibson Mill and will be involved in all aspects of the day-to-day running of the site and its facilities for our visitors. Full induction and training will be provided, along with opportunities for development.
Based at Gibson Mill, Hardcastle Crags, you'll be working in one of the South Pennines' most beautiful locations, with more than 400 acres of unspoilt woodland. Home to the Northern Hairy Wood ant, the area features tumbling streams, stunning waterfalls and stacks of millstone grit, all criss-crossed by over 15 miles of footpaths. Gibson Mill is also a unique environmentally sustainable visitor attraction, generating all of its energy on site.
What you'll be doing:As a Facilities Assistant, you'll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.
Duties such as cleaning, sweeping and litter-picking - both indoors and outdoors - form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe’d love to hear from you if you're:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
- comfortable working in flexible and adaptable way.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (582 hrs py)
