Handler Work, Jobs in Colne, Lan (with Salaries)

Customer Service Advisor (Full time)
Bensons for Beds —Burnley
- Microsoft Outlook
- Free parking
- Annual leave
8d
Customer Service Advisor - Weekends
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Motor Claims Handler – FNOL & AD to settlement
Broker Direct Plc —Bolton
- £24,479 - £28,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Complaint Handler
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
2d
Concierge (Administrator)
QUESTGATES LTD —Bolton
- £24,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Work from home
- Life insurance
Quick apply
6d
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
- Employee discount
Quick apply
Leak Detection Engineer
SOS leak detection —Bradford
- £35,000 a year
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
- Employee discount
Quick apply
Household Claims Handler
Broker Direct Plc —Bolton
- £24,479 - £28,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
7d
Large Loss Claims Handler
Zego —Halifax
- Hybrid work
- Mentoring
- Training & development
- Communication skills
Quick apply
Claims Handler - Third Party
Zego —Halifax
- Full-time
- Hybrid work
- Communication skills
Quick apply
Fast Track Limitation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Key Account Advisor
Kenny Waste Management Ltd —Manchester
- Full-time
- CRM software
- Computer literacy
- Writing skills
- Employee assistance programme
- Employee discount
Quick apply
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
13d
Motor Claims Handler
AXA —Bolton
- Up to £28,000 a year
- No weekends
- Communication skills
Motor Claims Handler
AXA UK —Bolton
- Up to £28,000 a year
- Full-time
- Communication skills
- Annual leave
Complaints Team Leader- C|aims
Zego —Halifax
- Hybrid work
- Team management
- AI
- Leadership
Quick apply
13d
Paralegal
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Data entry
- Employee discount
Quick apply
3d
Credit Hire Manager
Bespoke Credit Hire —Bolton
- Full-time
- Mentoring
- In-person
Quick apply
6d

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Customer Service Advisor (Full time)

Bensons for Beds -
Burnley

Apply Now

Job details

Permanent
8 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
On-site parking

Qualifications

Live chat
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer interaction

Full job description

This role may also be known as a Customer Solution Specialist, Complaints Handler, Customer Resolution Executive or Customer Care Specialist.

We are currently looking for customer focused problem solvers to come and join the team at our Customer Services offices in Burnley, Lancashire!

As a Customer Service Advisor, you will handle a range of queries and complaints across multiple channels inc. Live chat, emails and inbound calls. Working as a part of our highly driven team you will make a real difference and valued contribution to our customer experience, focusing on providing solutions on the customer's first call where possible and ensuring we achieve our agreed service levels.

You will use your initiative, thinking outside the box and liaising with other Bensons departments to find solutions, taking ownership of cases to ensure that all customer queries are resolved to a high standard. Demonstrating empathy, adaptability and a positive 'can-do' attitude whilst trouble-shooting the issue, ensuring that you deliver impeccable customer service and consistently delight our customers in all interactions.

We have an engaging team and working environment and we are ready to welcome new colleagues to the team! Full training is provided to ensure you have the knowledge and skills to be successful in the role.

Skills Needed

Previous experience in a Customer Service setting. This does not need to be in a contact centre, we are looking for people from a range of backgrounds including the care sector, hospitality, retail and obviously contact centres.
Previous complaint handling experience with the ability to explain the situation & resolution in a balanced manner, always remaining calm and professional.
Strong problem-solving skills with the ability to think outside the box and use your own initiative.
Positive attitude with the ability to adapt to change.
Ability to show genuine empathy to our customers and understand their queries.
Ability to work at pace and under pressure, meeting agreed targets and timelines.
Ability to use Microsoft packages inc. Excel and Outlook

Our Benefits!

In return for your contribution to the team’s performance, we offer a competitive base salary plus all these extra benefits:

Employee discount scheme for Bensons products
Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more)
Unum Income Protection - for peace of mind if you’re off work long term due to illness
Pension scheme
Discounted Gym membership
Cycle to Work scheme
Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
Enhanced maternity and adoption leave
Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
Learning and development programmes to gain new knowledge and skills
Career progression – access to internal opportunities to build your career within Bensons for Beds
Long service awards and ‘Love to Shop’ voucher rewards to spend as you like
Free on-site parking
Recognition incentives

Apply Now

Refine Your Search

handler jobs in colne, lan

Customer Service Advisor (Full time)

Customer Service Advisor - Weekends

Motor Claims Handler – FNOL & AD to settlement

Customer Relations Team Manager

Senior Complaint Handler

Concierge (Administrator)

Fast Track Quantum File Handler

Leak Detection Engineer

Legal Motor Claims Handler

Household Claims Handler

Large Loss Claims Handler

Claims Handler - Third Party

Fast Track Limitation File Handler

Key Account Advisor

Complaints Manager

Motor Claims Handler

Motor Claims Handler

Complaints Team Leader- C|aims

Paralegal

Credit Hire Manager

I want to receive the latest job alerts for handler in colne, lan

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