Call taker Work, Jobs in Congleton, Chs (with Salaries)

Volunteer Support Officer
United Christian Broadcasters Ltd —Stoke-on-Trent
- £15,429 a year
- Part-time
- In-person
- Analytics
- Free parking
- Sick pay
Quick apply
Customer Service- Back Office
Franke —Manchester
- Hybrid work
- Analysis skills
- Computer skills
- Time management
3d
Medical Secretary/Receptionist
Elysium Healthcare —Salford
- £26,013 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Sales Partner
Franke —Manchester
- Hybrid work
- Analysis skills
- Computer skills
- Time management
6d

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Volunteer Support Officer

United Christian Broadcasters Ltd
Stoke-on-Trent

Quick apply

Job details

Permanent | Part-time
£15,429 a year

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Customer service call handling
Analytics

Full job description

Our Prayerline call takers are all volunteers who have a passion for prayer and an intimate relationship with Jesus that desires them to see breakthrough in people’s lives. This role, as part of our staff team, will ensure that our volunteers as well as our callers have a safe and positive experience of telephone prayer ministry.

In order to fulfil this role, you must be computer literate, able to monitor the call management system, analysing dropped calls and call waiting times but also ensuring that volunteers are able to log into and out of the system successfully. You will also need excellent people skills as you will be the primary point of contact should a volunteer have a difficult call and need prayer and support themselves, with escalation to the team leads when necessary. You will also be required to pray for callers should you notice that waiting times are becoming too long.

We are looking for someone who can offer us five afternoons per week, working Monday – Friday from 1.00pm – 5.00pm and one Saturday in four working from 10.00am – 6.00pm

You will also need to be flexible in offering cover for absences, which could be Saturdays, afternoons or evenings.

If you have a passion for people and prayer and have the insight to know how data can help sustain and improve our service, then you may be the right fit for this role.

This position is currently based at our Broadcasting Centre, Hanchurch Lane, Stoke-on-Trent ST4 8RY and will relocate to Operations Centre, ST6 4JF late 2026.

PLEASE NOTE: Please do not apply through Indeed. For an application form and job description please visit www.ucb.co.uk/vacancies

Closing date for applications: Friday 4th September 2026 - noon

Zoom interviews: Friday 11th September 2026

Onsite interviews: Monday 21st September 2026

Salary: £15,429 per annum (FTE £25,423) plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

Don’t forget to visit our privacy page on www.ucb.co.uk/privacy

UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

Pay: £15,429.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

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call taker jobs in congleton, chs

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Sales Partner

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