Dispatcher Work, Jobs in Coventry, Wmd (with Salaries)

Helpdesk Scheduler
Turnpower Services —Coventry
- £29,000 - £32,000 a year
- Temporary
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
9d
Weighbridge Operator and Administrator
Brinklow Quarry Ltd —Rugby
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
Quick apply
19h
Operational Administrator
HiQ Tyres and Autocare —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
14d
Helpdesk Scheduler
Emcor —Birmingham
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Scheduler
Wates —Birmingham
- Customer service
- Microsoft Office
- Organisational skills
2d
Transport Co-ordinator - Nuneaton
GRS Group —Nuneaton
- £23,000 - £27,000 a year
- Full-time
- Employee assistance programme
Quick apply
10d
Nights Gatehouse Coordinator
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
Transport Assistant
Warwick School —Warwick
- £13,666 - £14,263 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
7d
Final Mile Delivery Coordinator
HelloFresh —Coventry
- Day shift
- Data analysis skills
- SQL
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
Transport Planning and HGV Compliance coordinator
Central Hub Logistics Ltd —Tamworth
- £35,000 - £36,500 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Free parking
Quick apply
2d
Dispatch Assistant (Evening shift 2pm - 10pm)
Wool Warehouse —Leamington Spa
- £13.47 - £20.20 an hour
- Overtime
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
20h
Days Gatehouse Coordinator
InPost UK —Lutterworth
- £13.75 an hour
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
Transport Coordinator
Golden Site Solutions (Plant Hire) LTD —Hinckley
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Coordinator
Celeste Living Group —Banbury
- £28,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
14d
Operations Supervisor
Johnsons Coaches —Henley in Arden
- £32,741 a year
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
1d
Dispatch Assistant (Morning shift 6am - 2pm)
Wool Warehouse —Leamington Spa
- £13.47 - £20.20 an hour
- Overtime
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
20h
Transport Coordinator
Wayfair —Lutterworth
- £14.84 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
Operations & Transport Administrator
Mudwalls Food Group —Redditch
- £13.50 an hour
- Full-time
- Microsoft Excel
- English
- IT
- Free parking
- Store discount
Quick apply
3d
Depot Administrator
MMS Recovery Ltd —Tamworth
- £25,500 - £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Forklift
- Free parking
- COVID-19 protective measures
Quick apply
17h
Trainee Planning & Roster Coordinator
COLAS RAIL UK —Rugby
- Microsoft Excel
- Analysis skills
- Annual leave

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Helpdesk Scheduler

Turnpower Services -
Coventry

Quick apply

Job details

Temporary
£29,000 - £32,000 a year
9 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service
Logistics
Microsoft Office
Analysis skills
Organisational skills
Communication skills

Full job description

About Turnpower Services

Turnpower Services is a leading property maintenance company, providing responsive and planned maintenance solutions to clients across the UK. We are committed to delivering high-quality service, ensuring that our clients receive efficient, reliable, and professional support for all their property maintenance needs.

Job Overview

Contract Type: Temporary Maternity Cover

We are looking for an organised and proactive Helpdesk Scheduler to join our team on a temporary maternity cover contract. This is a fast-paced role that plays a key part in ensuring maintenance works are scheduled efficiently and customer service levels are maintained to a high standard.

The successful candidate will be responsible for coordinating engineers' diaries, managing incoming service requests, liaising with clients and subcontractors, and ensuring jobs are completed within agreed service level agreements (SLAs).

Responsibilities

Coordinate and schedule reactive maintenance works, planned preventative maintenance (PPM) visits, and quotations, ensuring client service level agreements (SLAs) are met.
Reallocate and reschedule incomplete works to ensure timely completion and minimise service disruption.
Monitor engineer attendance and mobilisation each morning, ensuring engineers are en route to or attending their first appointment, and communicate any absences or delays that may impact service delivery to clients.
Provide clients with regular work-in-progress (WIP) reports and updates on outstanding works in line with agreed reporting deadlines.
Attend client meetings as required to provide operational updates and support service delivery.
Maintain engineer diaries, ensuring workloads are fully optimised and scheduled in advance where possible.
Monitor engineer workloads and resource allocation to ensure efficient utilisation and productivity.
Manage the Helpdesk mailbox, responding to and actioning all incoming enquiries, including job requests, client queries, complaints, quotation approvals, and general correspondence.
Handle inbound telephone calls from clients, engineers, subcontractors, suppliers, and internal departments, ensuring all queries are resolved professionally and promptly.
Maintain accurate job records by updating systems with information received from clients, subcontractors, suppliers, and engineers.
Liaise with suppliers to source and order materials for planned works, ensuring timely delivery to site and minimising the risk of aborted or revisited appointments.
Support the Accounts Team by assisting with invoice-related queries and liaising with subcontractors and suppliers to resolve discrepancies.
Raise and manage purchase order uplift requests as required in conjunction with the Accounts Team.
Communicate compliance-related issues identified during PPM visits, particularly relating to fire alarm and sprinkler systems, ensuring clients are informed and appropriate remedial actions are agreed.
Manage contractor permit portals, ensuring company insurance documentation, RAMS, and contact information are current to prevent failed visits and access delays.
Conduct daily diary audits to verify that permit applications have been submitted correctly, appointment details are accurate, and all necessary materials are available for scheduled works.
Provide operational support during periods of annual leave, sickness absence, or increased workload, including assistance with scheduling, travel planning, and resource coordination.

Skills & Competencies

Excellent organisational and planning skills.
Strong communication and customer service abilities.
Good analytical and problem-solving skills.
Ability to prioritise workloads in a fast-paced environment.
Ability to build effective relationships with clients, engineers, suppliers, and subcontractors.

This role requires you to attend our office 5 days a week.

Salary: £29k - £32k depending on experience

Hours: 8:00am - 5:00pm, Monday to Friday

Contract Type: Temporary Maternity Cover

At Turnpower Services, we are committed to promoting equality, diversity, and inclusion. We welcome applications from individuals from all backgrounds. If you are interested in this role and believe you have the qualities and experience to succeed, we encourage you to apply. We are committed to ensuring that all applications are considered fairly and based on merit, skills, and suitability for the position.

Pay: £29,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in coventry, wmd

Helpdesk Scheduler

Weighbridge Operator and Administrator

Operational Administrator

Helpdesk Scheduler

Scheduler

Transport Co-ordinator - Nuneaton

Nights Gatehouse Coordinator

Transport Assistant

Final Mile Delivery Coordinator

Transport Planning and HGV Compliance coordinator

Dispatch Assistant (Evening shift 2pm - 10pm)

Days Gatehouse Coordinator

Transport Coordinator

Service Coordinator

Operations Supervisor

Dispatch Assistant (Morning shift 6am - 2pm)

Transport Coordinator

Operations & Transport Administrator

Depot Administrator

Trainee Planning & Roster Coordinator

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