Operations support manager Work, Jobs in Cowdenbeath, Fif (with Salaries)

Operations Manager
Raeburn Training —Kirkcaldy
- £35,000 - £48,000 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
HR and Recruitment Administrator
Bayne's the Family Bakers —Lochore
- £26,000 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
Quick apply
10d
Operations Manager
BidvestNoonan —Musselburgh
- £38,000 a year
- Full-time
- English
- Quality control
- Travel
Quick apply
Senior Operations Manager
Nazco Digital Technology and Business Services —Stirling
- £4,300 - £5,200 a month
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
3d
Head of Transport
Binn Group —Perth
- £50,000 - £60,000 a year
- Full-time
- Management
- In-person
- Training & development
Quick apply
Event support / Co-ordinator
Edinburgh Training & Conference Venue —Edinburgh
- From £13.45 an hour
- Full-time
- CRM software
- Google Suite
- Front desk
Quick apply
Trunk Road Incident Liaison Officer
BEAR Scotland Limited —Queensferry
- Weekend availability
- Data entry
- Communication skills
- Annual leave
- Employee assistance programme
13d
Learning Manager
Amazon UK Services Ltd. —Dunfermline
- Full-time
- Bachelor's degree
- Team management
- Psychology
Group Operations Manager
Proclad —Glenrothes
- Full-time
- Data analysis skills
- Continuous improvement
- Mentoring
Quality & Compliance Manager
Equans —Fife
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Assessment Centre Manager (Glencorse)
Capita —Penicuik
- £60,000 a year
- Weekend availability
- Team management
- Recruiting
- In-person
- Employee discount
13d
Finance and Administrative Officer
The Promise Scotland —Edinburgh
- £30,000 a year
- Full-time
- Word processing
- Human resources
- Recruiting
- Annual leave
Quick apply
12d
McKane Park Manager
McKane Park Holdings ltd —Dunfermline
- £27,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Bar
- Social media management
- Free parking
- Annual leave
Quick apply
5h
Area Manager, Fulfilment Center
Amazon UK Services Ltd. —Dunfermline
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
7d
Group Operations Manager
Proclad Group —Glenrothes
- Full-time
- Data analysis skills
- Continuous improvement
- Mentoring
Office Administrator HR and Payroll Experience
Glow Social Care —Bathgate
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
Junior Office Administrator
Macari Hill Civil Engineering Limited —Dunfermline
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
22h
Operations Support Manager
Oceaneering —Rosyth
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
Finance Assistant/Administrator
ML Photonic Ltd —Dunfermline
- £28,000 - £35,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
1d
Area Operations Manager
Cleanology —Edinburgh
- £35,000 - £38,000 a year
- Weekend availability
- Travel
- Human resources
- Recruiting
- Annual leave
- Gym membership
Quick apply
2d

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operations support manager jobs near cowdenbeath, fif

Operations Manager

Raeburn Training
Kirkcaldy

Quick apply

Job details

Full-time
£35,000 - £48,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
On-site parking

Qualifications

Document control
Operations management
Team leadership
Internal quality management system auditing
Compliance audits
Quality management
Complaint handling
Learning quality assurance auditing
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Human resources
Business continuity planning
Management reporting
Risk assessment
Supply chain quality assurance
Training & development
Document management
Business
Quality management system (QMS) implementation
Leadership
Internal quality assurance
Corporate regulatory compliance oversight

Full job description

Overview

We are delighted to be creating this new role due to continued business growth and new frameworks secured. We are seeking a dynamic and motivated Operations Manager to provide practical, hands-on oversight of Raeburn Training’s day-to-day operations. The role coordinates training delivery, quality and awarding-body compliance, finance and administration, health and safety, and the management of associate instructors and third-party providers.

Working closely with the Director and the wider team, the postholder ensures that services are well planned, delivered consistently and supported by proportionate controls suited to a small business. The role line manages designated Finance and Administration team members and escalates significant contractual, employment, financial, safeguarding, compliance or reputational matters to the Director.

Key Responsibilities

Operational Management & Training Delivery

· Oversee day-to-day training operations, working closely with the Director, Training Operations and Academy Manager, instructors and Business Support team so that courses are planned, resourced, communicated and delivered effectively.

· Maintain an overview of delivery schedules, instructor capacity, venues and equipment, learner administration, materials and certification, helping the team resolve operational issues and manage changes promptly.

· Support the onboarding, allocation and ongoing management of employees, associate instructors and third-party trainers involved in delivery, ensuring that they understand requirements and have the information and resources needed.

· Review delivery performance, learner and client feedback, incidents, complaints and workload information, taking practical action to protect quality, service and business continuity.

Quality Management & Assurance

· Maintain and improve a proportionate quality-management and assurance framework, with clear procedures, checks, records and management information, including preparation for ISO accreditation when the timing is right for the business.

· Plan and complete risk-based quality reviews, internal audits and delivery observations across training and business-support activities.

· Manage complaints, incidents, concerns and non-conformities in a fair and consistent way, ensuring that findings and decisions are properly recorded.

· Agree practical corrective and preventive actions, monitor them to completion, confirm that recurring issues are addressed and escalate significant risks to the Director.

Awarding-Body Compliance

· Act as the organisational lead for awarding-body requirements, keeping current with centre and qualification standards, guidance, approval conditions and deadlines.

· Coordinate centre and qualification approvals, external quality assurance, monitoring visits and audits, ensuring that required evidence, policies, records and registers are current and readily available.

· Maintain a practical compliance calendar for submissions, reviews, renewals and actions, working with relevant team members to meet agreed deadlines.

· Address awarding-body feedback and actual or potential breaches promptly, escalating to the Director and coordinating notifications or remedial action where required.

Policies, Audit & Continuous Improvement

· Develop, review and maintain the essential policies, procedures and controlled documents needed by the business, ensuring that they reflect legal, contractual, awarding-body and operational requirements.

· Keep document ownership, review dates and version control simple, clear and workable, and ensure that approved changes are communicated to staff with guidance or training where needed.

· Conduct audits as appropriate and use audit findings, complaints, incidents, learner and client feedback, and management information to identify risks, recurring issues and practical improvements.

· Share good practice, allocate improvement actions and follow them through to completion, escalating overdue or high-risk matters where progress is inadequate.

Third-Party Providers & Associate Instructors

· Maintain proportionate approval, due-diligence and annual-review arrangements for associate instructors, suppliers and third-party training providers, including checks of qualifications, insurance, policies, references and declarations.

· Keep an accurate approved-provider register and risk-based monitoring schedule, including delivery observations and reviews of learner feedback, complaints, records and performance.

· Set clear expectations for delivery, evidence, communication and conduct, and provide constructive feedback with development or corrective actions where needed.

· Increase monitoring, restrict work allocation or recommend suspension or removal where required standards are not met or risks are not adequately controlled.

Finance, Administration & Team Leadership

· Line manage designated Finance and Administration team members through clear priorities, regular one-to-one meetings, workload planning, performance support and development.

· Maintain management oversight of invoicing, purchase administration, payment processing, credit control, payroll inputs, financial records, aged debt and cashflow information, ensuring appropriate approval and supporting evidence.

· Ensure that essential administration processes are documented and consistently followed, key deadlines and cover arrangements are managed, and confidentiality, data protection and record-retention requirements are maintained.

· Identify gaps in capacity, performance or controls and implement practical improvements, consulting the Director and HR support on significant employee or capability matters.

Health, Safety & Business Controls

· Maintain day-to-day oversight of health and safety arrangements, ensuring that risk assessments, safe-start procedures and safe systems of work are current, understood and followed.

· Carry out proportionate workplace and training-delivery safety checks, record required actions and follow them through to completion.

· Ensure that important business controls, records and delegated responsibilities are clear and consistently applied across the team, escalating serious safety, safeguarding, legal, financial or reputational concerns promptly.

Management Reporting

· Provide the Director with concise and timely reports on operational delivery, quality, compliance, finance and administration, health and safety, providers and outstanding actions.

· Maintain accurate trackers, registers and evidence to support management review, business continuity and external scrutiny.

· Highlight emerging risks, capacity issues, overdue actions and decisions that require Director input.

Pay: £35,000.00-£48,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Kirkcaldy KY1 3NL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have a minimum of awareness of Health and Safety in the workplace and willing to undertake further training?

Experience:

Operations management: 3 years (preferred)
Quality management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Kirkcaldy KY1 3NL (preferred)

Work Location: In person

Quick apply

Refine Your Search

operations support manager jobs in cowdenbeath, fif

Operations Manager

HR and Recruitment Administrator

Operations Manager

Senior Operations Manager

Head of Transport

Event support / Co-ordinator

Trunk Road Incident Liaison Officer

Learning Manager

Group Operations Manager

Quality & Compliance Manager

Assessment Centre Manager (Glencorse)

Finance and Administrative Officer

McKane Park Manager

Area Manager, Fulfilment Center

Group Operations Manager

Office Administrator HR and Payroll Experience

Junior Office Administrator

Operations Support Manager

Finance Assistant/Administrator

Area Operations Manager

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