Technology infrastructure Work, Jobs in Cramond, Edh (with Salaries)

Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Deputy Director for Infrastructure and Networks
Scottish Government —Edinburgh
- £97,819 a year
- Full-time
- Presentation skills
- Agile
- IT
Principal Software Engineer
ClearSky Logic —Edinburgh
- Up to £68,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Sick pay
Quick apply
AI Engineer (Infrastructure SRE & Automation)
Sky —Livingston
- Full-time
- Hybrid work
- AI
- Restaurant
- Python
- Free parking
- Employee discount
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Trainee Leak Detection Technician
Hydrosave UK Ltd —Edinburgh
- £28,051.32 a year
- Overtime
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Lead Application Support Manager
Standard Life —Edinburgh
- £65,000 - £85,000 a year
- Weekend availability
- Azure
- Oracle
- Windows
- Annual leave
10d
Operational Technology Cyber Security Consultant (All Levels)
Amentum —Edinburgh
- Full-time
- Travel
- Communication skills
- Employee assistance programme
Network Field Engineer, Engineering Services
Pixel Global AV Limited —Livingston
- From £40,000 a year
- Full-time
- Maintenance
- English
- Travel
Quick apply
Degree Apprentice Civil Engineer – Renewable Energy Infrastructure
Tetra Tech —Edinburgh
- AutoCAD
- Engineering
- Bachelor's degree
11d
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Software Engineer - Hardware Simulation & Engineering Infrastructure
Sandisk —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- C++
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco UK —Edinburgh
- Part-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Continuous improvement
- Computer networking
Head of IT Operations
GoFibre —Edinburgh
- £70,000 a year
- Hybrid work
- Continuous improvement
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
IT Infrastructure Engineer (Linux), Full time, Permanent
Edinburgh Napier University —Edinburgh
- £31,236 - £37,694 a year
- Full-time
- Windows
- University
- No degree
- Employee discount
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Edinburgh
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Network Engineer
OpticNet Digital Infrastructure Ltd —Edinburgh
- £61,711 - £78,550 a year
- Full-time
- Azure
- English
- AWS
Quick apply
7d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply

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Deskside Support Engineer (Edinburgh)

Seven Investment Management -
Edinburgh

Apply Now

Job details

Permanent

Qualifications

TCP
Azure
Customer service
Microsoft Office
DHCP
DNS
IT
TCP/IP
Communication skills
Intune

Full job description

About The Role

Purpose:
As part of the IT Infrastructure team, the Deskside Support Engineer provides high‑quality first and second-line technical support to end‑users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues, and acting as a trusted point of contact for IT‑related queries.

The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand.

Responsibilities:

Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on-site walk-ups, including:
Service and change requests
Incident investigation and resolution
Execution of scheduled daily, weekly, and monthly operational tasks
Install, configure, and deploy hardware and software in line with agreed infrastructure standards and best practices
Troubleshooting and fault reporting of end-user devices
Reporting progress to the IT Infrastructure Operations Manager, immediately escalating outages, major delays and other serious issues
Completing IT administration tasks to the defined standard, including but not limited to user account creation, group amendment, leavers process, and resource allocation
Assisting and applying operating system updates and patches
Maintaining and updating the Infrastructure team’s documentation library
Assist with ensuring that IT security policy and procedures are enforced and staff are aware of their contribution
Providing out-of-hours support cover for application deployments and upgrades, on a rota where required
Act as an on-site point of contact for third-line support teams to assist with the resolution of incidents. This may include performing certain activities at the direction of third line support teams, such as patching, power cycles, replacing drives or any such activity which requires on-site presence
Travel to various office locations on an ad-hoc basis to provide on-site end-user support
Work closely with colleagues to maintain a high-performing team
Assist in distributing knowledge amongst members of the Infrastructure team to aid personal development and the improvement of the IT Infrastructure
Maintain a technical advantage through continual training and personal development
Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement and support

About You

Skills:

Excellent PC support skills including a broad knowledge of Windows Client OS, Office 365 Apps and experience of supporting 3rd party desktop applications
Installing and configuring end-user devices
Ability to logically and methodically problem solve IT issues
Experience with supporting Azure AD\Entra ID
Experience with supporting and troubleshooting Microsoft 365 and Exchange Online
Experience with supporting and troubleshooting Microsoft Teams
Experience with supporting and troubleshooting Intune
Experience of installing and utilising server and desktop hardware
Strong customer service skills
Excellent written and oral communication skills
Proven track record of delivering to commitments
Knowledge of industry recognised IT and support practices
An understanding of IT infrastructure technologies. Including DNS, DHCP, routing, TCP/IP

Qualifications:

Microsoft certifications in relation to M365, Intune, Entra ID\Azure are a distinct advantage.

About Us

Not Specified

Apply Now

Refine Your Search

technology infrastructure jobs in cramond, edh

Deskside Support Engineer (Edinburgh)

Deputy Director for Infrastructure and Networks

Principal Software Engineer

AI Engineer (Infrastructure SRE & Automation)

Technical Support Engineer

Trainee Leak Detection Technician

Lead Application Support Manager

Operational Technology Cyber Security Consultant (All Levels)

Network Field Engineer, Engineering Services

Degree Apprentice Civil Engineer – Renewable Energy Infrastructure

NOC Analyst (10pm-6am)

Software Engineer - Hardware Simulation & Engineering Infrastructure

IT Support Engineer

Operational Technology / Project Management Professionals (OT/SCADA PLC)

ITS Network Eng I (OMC) - L4, Operations Management Center (OMC), OMC

Head of IT Operations

IT Infrastructure Engineer (Linux), Full time, Permanent

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Network Engineer

1st/2nd Line Support Technician

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