Retail customer service representative Work, Jobs in Crawley Down, Wsx (with Salaries)

Customer Service Representative
Just Group —Reigate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
9d
Customer Service Assistant
Wickes —East Grinstead
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
9d
Horticulture & Customer Service Assistant
Pots and Pithoi —Turners Hill
- £27,000 a year
- Call to connect
- Customer service
- Maintenance
- In-person
- Store discount
- Employee discount
Quick apply
1h
Customer Service Coordinator - FTC
Gunnebo Entrance Control —Maresfield
- £24,800 - £25,500 a year
- Temporary
- Hybrid work
- Hospitality
- Sales
- Customer service
Quick apply
9d
Senior Customer Service Advisor
Barclays —Guildford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
12d
Customer Service Assistant
Shell Little Waitrose Horley —Horley
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Customer Service Advisor (P/t)
Hedin Automotive —Bromley
- £15,924.48 - £18,948.48 a year
- Overtime
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
5d
Retail Customer Service Assistant
bp Retail —London
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
5d
Retail Customer Service Assistant - Nights
bp Retail —Tonbridge
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
5d
Customer Service Assistant
Southern Coop —Hove
- Part-time
- Employee assistance programme
- Employee discount
Customer Service Agent - Brighton
SIXT UK —Brighton
- £29,447.81 a year
- Weekend availability
- Sales
- English
- Driving
- Free parking
- Paid training
Quick apply
9d
Customer Service Assistant (Arcades)
HB Leisure —London
- £8.60 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Customer Service/Sales Admin Assistant
A&H Europe Ltd —Horsham
- £25,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Customer Service Assistant
Tap Retail Ltd. —Haywards Heath
- £12.71 an hour
- Part-time
- In-person
- Free parking
Quick apply
4d
Customer Service Advisor
Halfords —Woking
- £14,655 - £16,665 a year
- Part-time
- Customer service
- Annual leave
- Employee discount
6d
Customer Services Advisor
Halfords —Brighton
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Customer Service/Sales Expert
Travis Perkins —Peckham
- Weekend availability
- Sales
- Customer service
- Employee discount
5d
Customer Support Assistant
urbanest —London
- From £28,860 a year
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
apetito —Worthing
- £13.45 an hour
- Full-time
- Customer service
- IT
- Employee discount
1d
Customer Service Assistant (Games)
HB Leisure —London
- £8.60 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Resort
- Employee assistance programme
- Employee discount
Quick apply
6d

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Customer Service Representative

Just Group -
Reigate

Apply Now

Job details

Full-time
9 days ago

Benefits

Annual leave
Company pension
Pay rise

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office

Full job description

Date Posted: 16/07/2026

Location: Reigate

Job Type: Full time

Customer Service Representative

Reigate – Hybrid (min 50% office)

Full time – 35 hours

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.

Who are Just?

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

About the Role:

Do you have excellent customer service and telephony experience and looking for a new and exciting career?

We are looking for a Customer Services Representative to join our customer contact team. Our representatives act as a first point of contact for our UK Retail and Life Time Mortgage customers, so we want our customers to get what they need with minimal effort whilst feeling cared for and. If you join our team it will be your job to deliver this distinctly Just customer experience and help our customers achieve great outcomes whenever they call us.

This is a full time, permanent position at 35 hours a week, Monday to Friday with very sociable shift patterns, running from 8:30 to 16:30, 09:00 – 17:00 and 09:30 – 17:30. Your initial training will be office based but once you are confident the role is hybrid with at least 50% of your time spent in the office.

More About what you will be doing.

As a customer service representative you will be part of a supportive team answering inbound telephone calls from customers and advisors across all our product range and at all points of a customer journey, there is a wide variety of enquiries and each customer may have different or additional. Needs that we need to cater for, during your working day you will:

Answer queries from our customers across our product range and use our customer centric approach to call taking to provide great outcomes.
Make calls to third parties (e.g. ceding schemes, solicitors, intermediaries and GP surgeries) to ensure customers are in receipt of their income or mortgage funds within a reasonable time period.
Produce quotes and/or re-quotes over the telephone.
Perform relevant administrative tasks according to procedure, data entry standards and industry regulation.
Liaise between departments to ensure all queries are answered accurately and result in the best customer experience.
Liaise with internal & external customers and third parties to ensure relationships are developed and maintained.

What do we look for?

To be successful in this role, we look for people who are customer orientated and have their best interest at the heart, as well as the following.

Previous experience within an telephony customer services function
Educated to GCSE level (or equivalent), including passes in English and Maths (at grade C or above)
Able to explain complex information in plain, simple English and adapt your language for different audiences when required.
Passionate about delivering great customer service and a willingness to go the extra mile to ensure customer satisfaction.
Experienced in using Microsoft Office (Outlook, Word, Excel)

What can we offer you?

A Competitive Salary, Pension Scheme and Life Assurance
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets.
Opportunity to progress your career in-role with salary increases aligned to growth in skills and knowledge.
Opportunity to grow you career within Just providing a great foundation to build your career on
Learning and Development opportunities - including access to LinkedIn Learning.
25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones

Why Just?

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just.

Apply Now

Refine Your Search

retail customer service representative jobs in crawley down, wsx

Customer Service Representative

Customer Service Assistant

Horticulture & Customer Service Assistant

Customer Service Coordinator - FTC

Senior Customer Service Advisor

Customer Service Assistant

Customer Service Advisor (P/t)

Retail Customer Service Assistant

Retail Customer Service Assistant - Nights

Customer Service Assistant

Customer Service Agent - Brighton

Customer Service Assistant (Arcades)

Customer Service/Sales Admin Assistant

Customer Service Assistant

Customer Service Advisor

Customer Services Advisor

Customer Service/Sales Expert

Customer Support Assistant

Customer Service Advisor

Customer Service Assistant (Games)

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