Senior quality Work, Jobs in Cromford, Dby (with Salaries)

Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
Head of Projects & Production
Auto Rara —Derby
- £65,000 - £75,000 a year
- Full-time
- ERP systems
- Driving
- Travel
- Free parking
Quick apply
5d
SHE Advisor
SC Johnson Professional —Denby
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior Team Leader
Fernite Of Sheffield —Sheffield
- £35,000 - £45,000 a year
- Full-time
- Computer literacy
- ERP systems
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
14d
Senior Quality Inspector
APPH LTD —Nottingham
- Leadership
- Annual leave
- Employee discount
Quick apply
Family Practitioner - Matlock
Progressive Care Limited —Matlock
- £12.71 - £13.95 an hour
- Full-time
- Working with children
- Bachelor's degree
- Mentoring
Quick apply
12d
Technical and Compliance Manager
Solidcor Ltd —Chesterfield
- £50,000 - £60,000 a year
- Full-time
- AutoCAD
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
7d
Senior Setter
Genuit Group —Ripley
- Full-time
- Computer literacy
- Microsoft Office
- Analysis skills
- Free parking
Senior Buyer
ALSTOM —Derby
- £50,000 - £55,000 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
- Annual leave
8d
Senior Quality Manager (Hardware Products)
ONYX Insight —Nottingham
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
Quick apply
Head of Vegetation
CK Rail Limited —Chesterfield
- £100,000 - £125,000 a year
- Full-time
- First Aid Certification
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Data Analyst - Sustainability
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Quality Manager -IMS
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
5d
Facilities Manager
SC Johnson Professional —Denby
- Weekend availability
- Leadership
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Senior Counsellor
Treetops Hospice —Derby
- £39,959 a year
- Part-time
- Hospice
- Leadership
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
2d
Head of Resourcing and Reward based at Derby
MHA —Derby
- £80,000 a year
- Full-time
- Hybrid work
- Leadership
Head's PA
Birkdale School —Sheffield
- £30,463 - £32,358 a year
- Full-time
- Google Suite
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
13d
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
EA to Senior Executive (COO, MD, RFS)
Repton School —Repton
- Full-time
- Travel
- Classroom experience
- School
- Free parking
13d
Senior Buyer - Siteworks & Operations
Rolls-Royce SMR —Derby
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Communication skills

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Client Operations Lead - Nottingham

NCR -
Nottingham

Apply Now

Job details

Full-time

Qualifications

Operations management
Sales
ITIL
Mentoring
Contracts
Communication skills
Negotiation

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Client Operations Lead

Location: Nottingham, UK

Position Summary

The Client Operations Leader (COL) is a customer-facing leadership role responsible for building strong, long-term customer partnerships while ensuring operational excellence in service delivery. The role drives business transformation, process optimization, and service performance, working closely with internal teams to deliver customer commitments, improve efficiency, and support business growth. Success requires strong operational leadership, a customer-first mindset, and the ability to lead teams, manage escalations, and continuously enhance the customer experience.

Areas of Responsibility

Lead and develop Client Operations Leaders and/or analytical teams through clear performance expectations and accountability.
Build a customer-focused culture that delivers business objectives and service excellence.
Collaborate across NCR teams to drive customer improvements and achieve strategic and contractual goals.
Partner with Sales to develop and execute customer solutions and identify revenue growth opportunities.
Drive margin expansion and increased revenue within existing service delivery.
Champion NCR NPS initiatives within the customer base.
Own the end-to-end customer experience, balancing service excellence with cost-to-serve objectives.
Establish a data-driven culture to identify opportunities, optimize processes, and improve operational performance.
Lead customer escalations, outages, and crisis management activities, ensuring clear communication and timely resolution.
Partner with Sales to improve customer profitability and generate year-over-year revenue growth.
Own operational KPIs and SLAs, ensuring they are monitored, managed, and achieved.
Maintain high customer satisfaction through strong relationships, expectation management, and exceptional service.
Manage CP&L, Outlook & Forecast, Annuity & T&M Revenue, and external spend.

Experience

Dynamic leader who sets high standards and inspires others to achieve them.
Proven success managing multi-location operations with a strong customer focus.
5+ years of senior leadership, operations management, and customer experience expertise.
Strong organizational, strategic, analytical, and project management capabilities.
Excellent communication, coaching, mentoring, and influencing skills.
ITIL and/or Agile certification with expertise in incident and escalation management.
Experience negotiating contracts and managing customer relationships to ensure service quality and satisfaction.
Demonstrated ability to develop strategic customer partnerships.

Skills

Strong customer focus with a commitment to exceeding expectations.
Ability to analyze data, identify trends, and drive process improvements through data-driven insights.
Strong understanding of customer needs with the ability to develop high-performing leaders and managers.
Commercial acumen with experience managing budgets, reducing costs, and maximizing revenue.
Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations.
Strong people leadership, engagement, relationship-building, and stakeholder management skills across all organizational levels.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

senior quality jobs in cromford, dby

Client Operations Lead - Nottingham

Head of Projects & Production

SHE Advisor

Senior Team Leader

Senior Quality Inspector

Family Practitioner - Matlock

Technical and Compliance Manager

Senior Setter

Senior Buyer

Senior Quality Manager (Hardware Products)

Head of Vegetation

Data Analyst - Sustainability

Quality Manager -IMS

Facilities Manager

Senior Counsellor

Head of Resourcing and Reward based at Derby

Head's PA

Operations Manager

EA to Senior Executive (COO, MD, RFS)

Senior Buyer - Siteworks & Operations

I want to receive the latest job alerts for senior quality in cromford, dby

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