Deputy customer experience manager Work, Jobs in Crowborough (with Salaries)

Deputy Customer Experience Manager
ATG Entertainment Limited —Brighton
- £29,200 a year
- Weekend availability
- Bar
- Supervising experience
- Training & development
10d
Food and Beverage Manager
West Hove Golf Club —Hove
- £35,000 - £40,000 a year
- Weekend availability
- Bar
- Management
- Inventory control
- Free parking
- Employee discount
Quick apply
11d
Deputy Manager
QH IP Limited —Crawley
- £14 - £15 an hour
- Full-time
- Mentoring
- In-person
- Training & development
Quick apply
13d
Deputy Manager
ProCook —Eastbourne
- £28,500 - £30,000 a year
- Part-time
- Customer service
- Recruiting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
2d
Deputy Manager
Halfords —Bexhill
- £30,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Annual leave
- Employee discount
Deputy General Manager
Pizza Express —East Grinstead
- £32,400 - £34,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee discount
- Referral programme
Quick apply
Deputy Store Manager
Lidl —Hove
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
9d
Assistant Manager
Boots —Bexhill
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Deputy Store Manager
Pets at Home —Horsham
- £28,500 - £33,000 a year
- Weekend availability
- Organisational skills
- Training & development
- Retail management
13d
Assistant Deputy Manager
N Family Club —Royal Tunbridge Wells
- £32,136 - £34,133 a year
- Full-time
- Customer service
- Experience working with children
- Continuous improvement
- Paid training
- Employee discount
Quick apply
3d
Deputy Manager
Iceland —Brighton and Hove
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
12d
Sales - Sales Advisor - UK
New Look —Crawley
- Part-time
- Customer service
Assistant Manager
Francisco Lounge —Haywards Heath
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
Deputy Manager
Aldi —West Malling
- £14.75 - £15.72 an hour
- Customer service
- Team management
- Retail management
- Annual leave
Deputy Manager
Topps Tiles —Maidstone
- Up to £21,000 a year
- Part-time
- Customer service
- Leadership
- Employee discount
Assistant Manager
Modelo Lounge —Hove
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
9d
Flexi-Bank Decontamination Services Technician
Benenden Hospital Trust —Benenden
- £13.50 an hour
- Hospital
- Continuous improvement
- Organisational skills
- Free parking
Assistant Manager
Five Guys —Brighton
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Assistant Store Manager - Brighton
Footasylum —Brighton
- Customer service
- Organisational skills
- Retail management
Store Manager - Redhill - 32 hours
New Look —Redhill
- Full-time
- Customer service
- Organisational skills
- Retail management
- Employee discount

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Deputy Customer Experience Manager

ATG Entertainment Limited -
Brighton

Apply Now

Job details

Full-time | Fixed term contract
£29,200 a year
10 days ago

Qualifications

Front of house supervision
Microsoft Office Suite
Supervising experience
Training & development
Communication skills
Rota coordination

Full job description

Salary

£29.2k
Hours

40
Type

Fixed Term Contract - Full Time
Interview Process

1 Interview:
Weeks Commencing 24th and 31st August
Closing Date

25-08-2026 at 23:59
Location

Theatre Royal Brighton, New Road
Brighton
Sussex
BN1 1SD
- No Files

Deputy Customer Experience Manager (Fixed Term until July 2027)

You’ll report to the Customer Experience Manager (CEM) and be responsible for Front of House Supervisors, Ushers, Bar and Cellar Staff

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

Act as Duty Manager during theatre performances by managing the frontline team and maintaining a welcoming and high-profile presence during audience incoming, show intervals and post-performance
Ensure high standards of presentation and customer service in the front-line operations of the Theatre to deliver a high quality, efficient, cost effective and customer focused service
Deliver initiatives and promotions in collaboration with the team
Assist and deputise for the CEM, as required, including completion of some administration tasks
Ensure the security of the building before, during and post-performance
Manage finance systems, which includes front-line tills and back-office procedures
Manage stock control in accordance with ATG procedures
Assist in the development of the front of house team through induction processes and regular, ongoing training
Maximise income and profit for the venue
Facilitate room hires, functions, and events
Create and manage staff rotas

Your skills, qualities, and experience.

If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

Demonstrable experience of working in a customer facing, sales and service-oriented profession
Keen eye for detail, high standards of presentation and ability to work to a consistently high standard in a busy environment
A flexible approach to working hours: the post involves regular afternoon, weekend, and evening shifts
Ability to lead by example and have high standards of personal presentation at all times
Strong communication skills: verbal, aural and written
Ability to work independently or as part of a team
Enthusiasm for exploring new initiatives
Hands on approach

Desirable

Knowledge of Front of House/Theatre operations
Supervisory or management experience
Familiarity with Microsoft Office
Experience in completion of staff rotas
Interest in theatre/performance

About Us - Our values

ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

THRIVE doing what we love (with passion and dynamism)
CONNECT through every act (with collaboration and kindness)
DARE to do different (with curiosity and courage)
PERFORM at our best (with customer focus and ownership)

Our Corporate Social Responsibility pillars

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.
Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

Our culture

You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures.

We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.

Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone.

We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please email [email protected] for a confidential discussion.

Closing Date

25-08-2026 at 23:59

Apply Now

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