Head of it Work, Jobs in Crystal Palace, Gtl (with Salaries)

Group Head of IT Service Management
Odevo —London
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
Quick apply
Head of IT
Metropolitan Gaming —London
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Employee discount
- Life insurance
Quick apply
Head of IT
Liberty Global —London
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
- Annual leave
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
Head of Learning
Guy's & St Thomas' Foundation —London
- £72,000 - £76,000 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Record Review Team
Ministry of Justice —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Project management
- Presentation skills
- Annual leave
- Employee discount
Head of Data & Evaluation
Guy's & St Thomas' Foundation —London
- £68,000 - £72,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Strategic Projects
Homes England —London
- £69,831 - £81,443 a year
- Full-time
- Assembly
- Presentation skills
- Driving
- Annual leave
- Employee assistance programme
1d
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Head of IT
Lords Group Trading – Merchanting Division —London
- Full-time
- Travel
- IT
- Leadership
Quick apply
6d
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
Head of Corporate IT & Technology Solutions
Dotdigital —London
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Sick pay
Head of Engineering
Xapien —London
- £150,000 - £180,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Leadership
- Life insurance
Head of Transformation
ProblemShared —London
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
8d
Head of Virology (ID4520)
Animal and Plant Health Agency —New Haw
- £73,165 - £81,535 a year
- Overtime
- Doctoral degree
- Presentation skills
- Leadership
- Annual leave
- Employee discount
3d
Head of Talent Operations
Department for Science, Innovation & Technology —London
- £74,605 - £82,860 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
20h
Executive Assistant to CEO Co-founder
Healthtech-1 —London
- £60,000 - £85,000 a year
- Overtime
- School
- Annual leave
- Work from home
9d
Head of Technology Operations
Enfinium —London
- Azure
- DevOps
- Scripting
- Employee assistance programme
4d
Head of Operations
University College London —London
- £68,284 - £76,244 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
10d

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Group Head of IT Service Management

Odevo
London

Quick apply

Job details

Qualifications

ITIL Certification
Waterfall
English
Information security
Presentation skills
Bachelor's degree
ITIL
Agile
IT

Full job description

We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives.

Residential real estate is the world’s largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen.

In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength.

By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards.

Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets.

As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision-making close to our customers.

If you share our mindset and ambition, we’d love you to join us and help accelerate our mission together.

About the role

This role is responsible for the performance and continuous improvement of IT service delivery across all of Odevo’s markets. The Group Head will directly line-manage the market Shared IT Service leads, driving high levels of service quality, operational efficiency, and customer satisfaction. Automation and AI will be central levers to ensure IT services scale with a rapidly growing global business.

The role works closely with Group and Market leadership, to understand business needs and ensure services are aligned and delivering value and collaborates with the Group Infrastructure Lead, Enterprise Architect, Head of DevOps, and market Product leads to ensure a joined-up approach to technology delivery.

This is a strategic leadership role. You will set the long-term direction for IT service management across the Group and ensure our capabilities continue to evolve in line with Odevo’s growth ambitions.

Key responsibilities

People leadership

Line-manage the Shared IT Service leads across all markets, providing clear direction, support and performance management

Build and develop a high-performing international team, with clear goals, accountability, and career development paths

Foster a culture of continuous improvement and cross-market collaboration

Communications and relationships

Build strong relationships with key stakeholders and maintain proactive communication across both BAU and technology change

Ensure key business messages are understood across the IT team

Understand business needs and priorities

Develop a deep understanding of how the business operates across each market, its strategies and key objectives

Identify challenges and opportunities to add business value through technology

Group IT strategy and standards

Define a Group IT Service Management strategy, setting the direction for how IT services will support business objectives and create value across all markets

Develop IT budgets, oversee asset management and procurement governance

Define and govern Group-wide ITSM standards, processes and tooling, ensuring consistency while accommodating legitimate market variation

Project delivery

Support portfolio governance, ensure service management resources are allocated to key projects, and manage key Group IT vendor relationships

Service management

Oversee Shared IT Services teams delivering employee IT services across all markets, monitoring KPIs, SLAs and customer feedback

Proactively drive improvement actions, automation and AI adoption

Lead the response to major global IT or security incidents

Who you are

You are an organisationally savvy leader who knows how to engage at every level, equally comfortable presenting to a board as you are rolling up your sleeves with a technical team. You have a natural ability to influence and guide stakeholders, and you can translate complex problems into clear, accessible language for any audience.

You think in both the long and the short term, balancing strategic ambition with sharp attention to detail. Intellectually curious and driven by outcomes, you thrive in cross-functional environments and take pride in helping others succeed. You’re well organised, self-motivated, and comfortable working autonomously in a fast-moving international business - and you’re ready to travel regularly across Odevo’s markets to make it happen.

Required experience and Technical Competency

Bachelor’s degree, preferably in a technical discipline, or equivalent experience

Minimum of ten years’ experience in IT Service Management, with at least five in a senior leadership role

ITIL Foundation certified or higher; strong working knowledge of ITSM frameworks and best practice

Experience with both waterfall and agile project approaches

Solid understanding of information security principles and GDPR compliance

Proven track record of leading distributed, international teams and managing IT service delivery across multiple geographies

Fluent in English, written and verbal; able to present confidently to senior executives and technical audiences

What we offer

Professional growth - to work with the most talented developers in the industry.
Modern technology - we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
Innovation - to work on exciting projects that push the boundaries of our industry and make a real impact.
Commitment to quality - a dynamic and forward-thinking company that values profitable and long-term product development.

Sounds like you? Apply today!

Quick apply

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head of it jobs in crystal palace, gtl

Group Head of IT Service Management

Head of IT

Head of IT

Head of Estates Operations

Head of Learning

Head of Record Review Team

Head of Data & Evaluation

Head Of Customer Experience

Head of Strategic Projects

Change Manager

Head of IT

Head of Learning & Development

Head of Corporate IT & Technology Solutions

Head of Engineering

Head of Transformation

Head of Virology (ID4520)

Head of Talent Operations

Executive Assistant to CEO Co-founder

Head of Technology Operations

Head of Operations

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