Head of customer service Work, Jobs in Dalmarnock, Glg (with Salaries)

Head of Revenue
Buzzworks Holdings —Kilmarnock
- Full-time
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Commercial Operations Manager
Glasgow Life —Glasgow
- £66,165.67 - £76,627.94 a year
- Temporary
- Hybrid work
- Employee assistance programme
- Employee discount
Head of Supply Chain Operations
BAE Systems —Glasgow
- £100,000 a year
- Oracle
- ERP systems
9d
Senior Manager - Operational Excellence
Nationwide Building Society —Glasgow
- From £75,000 a year
- Full-time
- Financial services
- Leadership
2d
Warranty Administrator
Pentagon Motor Group —Glasgow
- Up to £32,000 a year
- Monday to Friday
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of PMO
JamesFisher —Glasgow
- Hybrid work
9d
Head of Planning & Logistics
Thales —Glasgow
- Full-time
- Engineering
- Continuous improvement
- Business
- Annual leave
- Employee assistance programme
Head of HSE
JamesFisher —Glasgow
- Travel
- Leadership
- Communication skills
Senior Operations Manager
Nationwide Building Society —Glasgow
- From £68,000 a year
- Full-time
- Customer service
- Continuous improvement
- Communication skills
2d
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Head of Airside Services - Glasgow Airport
Swissport International AG —Paisley
- Full-time
- Management
- Continuous improvement
- No degree
3d
CX Team Member
Foot Locker —Glasgow
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
3d
Head of Creative
Schuh —Livingston
- Full-time
- Employee assistance programme
- Employee discount
Transport Administrator
AAH Pharmaceuticals —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Optical Colleague
ASDA —Glasgow
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
4d
Seasonal Operator - Rutherglen
GB Railfreight —Glasgow
- £29,173 a year
- Mechanical knowledge
- Annual leave
- Employee discount
FCR 4917 Executive Director - Housing and Technical Resources
South Lanarkshire Council —South Lanarkshire
- £170,208 - £174,989 a year
- Full-time
- Military
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
5d
Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources

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Head of Revenue

Buzzworks Holdings -
Kilmarnock

Quick apply

Job details

Full-time
9 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Hotel experience

Full job description

Build the Future of Rooms at Buzzworks

At Buzzworks, we are known for creating award winning hospitality experiences across Scotland. Now we're taking that same passion into accommodation.

This is a rare opportunity to join at the very beginning.

We are looking for our Head of Revenue to create the commercial foundations of our Rooms business. You will shape the strategy, implement the systems, influence new developments and build a revenue function that will support our ambitious growth plans.

This isn't a role where you will inherit someone else's way of working, you will build it from the ground up. Working alongside our Leadership Team, you will combine commercial thinking with hands on delivery, helping turn our first accommodation sites into a high performing business.

What you are responsible for:

You will lead every aspect of our commercial revenue strategy, including:

Developing and delivering the revenue strategy that maximises occupancy, ADR, RevPAR and overall commercial performance across our accommodation portfolio.
Supporting new site acquisitions by providing market analysis, demand forecasting and commercial insight, helping influence site selection, room mix and long-term profitability.
Creating dynamic pricing, forecasting and distribution strategies that respond to market demand and optimise the performance of every property.
Managing inventory and distribution channels, ensuring the right rooms are sold through the right channels at the right price to maximise profitable revenue.
Leading the implementation of revenue technology, including property management, revenue management and channel management systems, while establishing scalable reporting, forecasting and commercial processes.
Producing insightful commercial reporting and performance analysis, identifying trends, opportunities and risks, and presenting clear recommendations to the Leadership Team.
Monitoring competitor activity, customer behaviour and market trends to ensure Buzzworks remains commercially agile and competitive.
Partnering closely with Operations, Marketing, Finance, IT and People teams to align commercial decisions with operational delivery, guest experience and brand growth.
Supporting promotional activity, new openings and demand-driving initiatives through data-led commercial planning and collaboration.
Balancing strategic leadership with a hands-on approach, whether that's implementing new systems, refining processes, analysing booking trends or solving day to day operational challenges.
Building the Revenue Management function for the future, recruiting, coaching and developing the team as our Rooms business continues to grow.

About you

You will already have experience in hotel or multi site revenue management and be confident working across pricing, forecasting, distribution and revenue systems.

More importantly, you will be excited by the opportunity to build something from the ground up.

You are commercially curious, analytical and hands on – not afraid to get your sleeves rolled up! You enjoy solving problems, influencing decisions and creating new ways of working. Whether presenting strategy to Directors or reacting to operational challenges, you are equally comfortable at both levels.

Why Buzzworks?

This is more than another revenue role, it's an opportunity to create a function, influence the future of our accommodation business and become a key part of one of Scotland's fastest growing hospitality companies.

The Buzz

Access to Leadership Development
40% discount across all Buzzworks venues
Stream Benefits Platform
Extra holidays after 1, 3 and 5 years' service
Employee Assistance Programme
Part of a company who have been recognised as one of the UK's Best Companies for 9 consecutive years
The opportunity to help shape the future of Buzzworks

Buzzworks is an equal opportunity employer. We believe a diverse and empowered team is key to our mission.

To make people feel great through hospitality.

Quick apply

Refine Your Search

head of customer service jobs in dalmarnock, glg

Head of Revenue

Senior Commercial Operations Manager

Head of Supply Chain Operations

Senior Manager - Operational Excellence

Warranty Administrator

Head of PMO

Head of Planning & Logistics

Head of HSE

Senior Operations Manager

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Head of Airside Services - Glasgow Airport

CX Team Member

Head of Creative

Transport Administrator

Incident Customer Service Operator - Glasgow

Optical Colleague

Seasonal Operator - Rutherglen

FCR 4917 Executive Director - Housing and Technical Resources

Tech Team Executive - Glasgow

Learning & Development Coordinator

I want to receive the latest job alerts for head of customer service in dalmarnock, glg

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