1st line support Work, Jobs in Darley, Nyk (with Salaries)

IT Support Apprentice
Aspire Technology Solutions —Leeds
- £17,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Business Administrator / IT Support
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- In-person
- Cash handling
- Sick pay
Quick apply
8d
IT Support Coordinator
Openwork UK Ltd —Leeds
- Up to £32,500 a year
- Hybrid work
10d
IT Technician
Dechra Pharmaceuticals PLC —Skipton
- £28,000 - £33,000 a year
- Monday to Friday
- Maintenance
- Annual leave
- Employee assistance programme
5d
IT Support Coordinator
The Openwork Partnership —Leeds
- Up to £32,500 a year
- Hybrid work
1d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
- Continuous improvement
Income and Advice Support Officer
Yorkshire Housing —Leeds
- £28,978.63 a year
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
6d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Communication skills
- Free parking
IT Service Desk Technician
Low Carbon Contracts Company —Leeds
- £40,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
- Work from home
Quick apply
8d
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
IPS Employment Specialist
Bradford District Care NHS Foundation Trust —Bradford
- £32,073 - £39,043 a year
- Full-time
13d
3rd Line Support Engineer
BCN Group —Leeds
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
3d
Compliance Manager
1ST LOCATE (UK) LIMITED —Leeds
- £45,000 - £60,000 a year
- Full-time
- Analytics
Quick apply
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Logistics Coordinator
SDL Car Parts —York
- £30,940 a year
- Full-time
- Customer service
- No experience needed
- Employee discount
9d
Estates Officer
Bradford District Care NHS Foundation Trust —Bradford
- £39,959 - £48,117 a year
- Full-time
- Leadership
12d
Operational Lead
Bradford District Care NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
- Budgeting
6d
SAP IT Business Analyst
Yorkshire Water —Bradford
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Agile
- Annual leave
- Flexible schedule
2d
Community Staff Nurse - Unplanned Care
Bradford District Care NHS Foundation Trust —Bradford
- £32,073 - £39,043 a year
- Weekend availability
- Patient care
- Communication skills
13d
Customer Support Partnership Manager
Yorkshire Water —Bradford
- £36,774 - £45,774 a year
- Part-time
- Remote
- Management
- Training & development
- Communication skills
- Free parking
- Annual leave

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IT Support Apprentice

Aspire Technology Solutions -
Leeds

Quick apply

Job details

Full-time | Apprenticeship
£17,000 a year
1 day ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme
Free or subsidised travel
Referral programme
Car scheme

Qualifications

Technical troubleshooting
Customer service call handling
Stakeholder liaison
Ticket management
Technical support incident logging
Customer support
Customer interaction
Communication skills
Remote diagnostics
Help desk

Full job description

About Aspire

At Aspire Technology Solutions, we are a leading UK provider of managed IT, cyber security and modern workplace solutions. We deliver cyber security, cloud, connectivity, managed services and unified communications solutions that help organisations get more from their technology - driving innovation, improving efficiency and enabling faster growth. Through strong partnerships, we help our customers work smarter, operate more efficiently and achieve better business outcomes, consistently adding value along the way.

Our mission: To deliver technology like no other!

We look for dynamic individuals who embrace technology, think differently, collaborate as team players, and are driven by continuous improvement with a focus on great results for our customers.

About the role

Do you have a natural passion for IT and want to start your career with an award-winning managed services provider supporting customers across a range of sectors and industries?

This is an excellent opportunity to join our Service Desk team as an apprentice while undertaking a Level 3 IT Support Technician Apprenticeship.

We’re looking for an enthusiastic individual with a genuine interest in IT, a positive attitude and a willingness to learn, based at our office in Leeds city centre. You will be confident, friendly, and comfortable communicating with others, with a strong work ethic and a commitment to developing your skills.

In this role, you will deliver a high standard of customer service to our customers while gaining hands-on experience working with the latest IT technology systems.

You will communicate with customers via phone and email, using fault-finding tools to diagnose and resolve technical issues remotely.

Customer service is key to success in this role – living our values should be reflected in everything you do, ensuring our service delivery remains second to none.

What you will be doing

Provide 1st line support for the Service Desk.
Work on support tickets and provide project support to senior engineers.
Assisting with the setup of desktops & laptops.
Dealing with ticket queries, including password resets, new user requests and fault logging.
Assisting with infrastructure refreshes.
Telephony rollouts.
Provide a first point of contact support to customers and maintain excellent customer service via phone, email and The Aspire Portal.
Liaise with internal customers to ensure that services are being delivered.
Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates.

You will suit the role if you have

Excellent communication skills, both verbal and written.
A keen interest in learning new IT technologies
Positive and resilient attitude.
Customer-focused.
Personable and friendly.
Well organised and takes the initiative.
A logical approach to troubleshooting hardware and software issues.
Good attention to detail.

Our values

We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.

At the heart of everything we do are our core values which guide how we work and grow together:

Ambitious: We are driven by data to achieve the best results. We push ourselves to be our best and make an impact while delivering the best experience for customers and colleagues.
Sincere: We do the right thing for our customers and colleagues. We are honest, provide independent advice and support each other as one team.
Passionate: We love what we do. We take pride in our work and consistently deliver high-quality results.
Innovative: We are bold and take action to develop creative solutions. We learn from mistakes and strive for continual improvement.
Reliable: We collaborate to achieve the best results and ensure people can depend on us.
Expert: We are technical experts who continue to learn and grow. We share knowledge and ensure customers achieve their ambitions through the right technology.

Salary

£17,000 per annum (depending on experience)

Benefits

Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!

Travel benefits including free parking, subsidised travel passes and much more!
Health Cash Plan
Cycle to Work Scheme
Network Benefits
Employee Assistance Program
Enhanced Annual Leave Entitlement (increasing with length of service)
Enhanced Maternity, Paternity and Parental Schemes
Enhanced Pension Scheme
Tech Purchase Scheme
Electric Vehicle Salary Sacrifice Scheme
Employee referral scheme
New business referral scheme
Discounted Gym Membership
Life Assurance and Critical Illness cover

Location and Working Arrangements

You will be based at Aspire’s Leeds office in Granary Wharf with travel as required.

Hours of Work

Full time (37.5 hours per week), Monday to Friday

Start date

14 September 2026

Future Prospects

This apprenticeship offers a pathway into a diverse IT career to become a Quick Fix Engineer. At Aspire, we prioritise internal growth, meaning completing your apprenticeship with us can unlock opportunities in various roles and departments, including End User, Modern Workplace, Infrastructure and Cyber Security.

Equality, Inclusion and Diversity at Aspire

Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.

Closing date: 4pm on 19/08/26

We reserve the right to close the vacancy once we have received sufficient applications, we advise you to submit your application as early as possible to prevent disappointment.

#AspireForMore

Quick apply

Refine Your Search

1st line support jobs in darley, nyk

IT Support Apprentice

Business Administrator / IT Support

IT Support Coordinator

IT Technician

IT Support Coordinator

2nd Line IT Support Technician

Income and Advice Support Officer

1st/2nd Line IT Support - £27,000-£34,000

IT Service Desk Technician

IT Field Engineer

IPS Employment Specialist

3rd Line Support Engineer

Compliance Manager

Service Desk Engineer - 3rd Line

Logistics Coordinator

Estates Officer

Operational Lead

SAP IT Business Analyst

Community Staff Nurse - Unplanned Care

Customer Support Partnership Manager

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