Motor vehicle service advisors Work, Jobs in Darlington, Dur (with Salaries)

Service Advisor
Kimberley Caravan Centre Limited —Darlington
- Full-time
- Administrative experience
- Computer skills
- In-person
- Employee discount
Quick apply
Service Administrator
Vertu Motors —Darlington
- £28,000 a year
- Full-time
- Administrative experience
- Communication skills
- Employee discount
Quick apply
Service Manager - Toyota
Stoneacre —Darlington
- £55,000 - £60,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Vehicle Customer Service Advisor (Full-time)
JW 4X4 Ltd —Northallerton North
- From £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
Service Advisor
Evans Halshaw —Durham
- Annual leave
- Employee discount
Quick apply
1h
Technical Service Advisor
MAN Truck & Bus UK —Stockton-on-Tees
- £33,000 a year
- Full-time
- Cash handling
Service Advisor
AA Motors —Hartlepool
- £12.71 an hour
- Full-time
- In-person
- Cash handling
- Communication skills
Quick apply
2d
Service Advisor
Arnold Clark —Birtley
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
6d
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Computer literacy
- Travel
- Communication skills
Service Advisor
Derek Slack Motors —Cleveland
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Profit sharing
Service Advisor
Lookers —Stockton-on-Tees
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply

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Calling customers and helping with queries. You will also prepare all jobs for invoicing, processing Warranty claims and assist Service advisors with…
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motor vehicle service advisors jobs near darlington, dur

Service Advisor

Kimberley Caravan Centre Limited -
Darlington

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Job details

Permanent | Full-time

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Automotive warranty claim processing
Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Administrative experience
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

If you’re the kind of person who takes pride in seeing a job through from start to finish, delivering excellent customer service and enjoys a busy day that is over before you know it. Then we have a great opportunity for you!

We are looking to expand our Service Advisor team with someone who is comfortable dealing with customers face to face, is outgoing and personable with the ability to Influence people, problem solve, be persuasive and comfortable moving from task to task and be assertive when required.

We are at 4.6/5 on Trust Pilot and want to improve on that with your help and expertise.

The role starts with booking customers into our diary system, greeting the customer when they arrive, creating job cards for the Technicians and ensuring your customer is kept updated whilst their pride and joy is in your care. If parts need ordering or a warranty claim needs to be submitted, then you will take care of that too for your customer. Costs are agreed up front with the customer and invoices are raised after the work is completed.

The ideal candidate will have a strong administrative background, the ability to multi-task, good customer service/people skills, be highly organised and able to contribute to the team. Excellent communication skills are a must both verbal and written. We have a Dealer Management System which collates all the organisational and data requirements, so being experienced with computer systems is a distinct advantage. It sounds a lot, but we will give you training to build on your existing skills and experience?

The job description includes but isn't limited to;

Making customer bookings with reference to the workshop diary to ensure sufficient time to complete the repair
Making timed appointments and dealing with drop off’s and collections by customers
Seeing customer vehicles in and out of the business
Creating and amending job cards for work to be completed
Liaising with the workshop team on times, costs and parts requirements
Giving customer feedback on parts arrival dates and vehicle status
Submit and invoice warranty claims to manufacturers
Order parts where required
Supporting colleagues with administrative tasks
Respond to calls, emails and enquiries in a reasonable timeframe and professionally, referring the caller to the appropriate person/department, taking any messages where required.
Provide a pro-active service to customers to ensure customer satisfaction is at a high level
Ensuring accurate payments are taken (Card only no cash)

Why Kimberley is the ultimate place to work:

Passion for Adventure: Our team shares a deep love for exploration and a genuine excitement for the motorhome lifestyle. From road trips to camping adventures, we live and breathe the spirit of adventure every day.

Innovative Culture: We're not afraid to blaze new trails and push the boundaries of what's possible. With a culture of innovation and creativity, there's always room to grow and develop new skills.

Customer-Centric Approach: At Kimberley, our customers are at the heart of everything we do. We go above and beyond to provide personalised service and create unforgettable experiences for each and every visitor.

Team Spirit: We're more than just colleagues – we're a tight-knit team of like-minded individuals who support and inspire each other.

Opportunities for Growth: With a growing business and a commitment to employee development, Kimberley offers opportunities for personal growth.

Fun and Excitement: From test-driving the latest models to organising customer events and rallies, there's never a dull moment at Kimberley. We believe in having fun while we work and creating memorable experiences for both our team members and our customers.

If you're passionate about adventure apply today.

The working days for this position are Monday to Friday 8.30am to 5.00pm, working the occasional Saturday. For any Saturday worked, you will be able to have a day off in the week.

Job Types: Full-time, Permanent

Benefits:

Company pension
Employee discount

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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motor vehicle service advisors jobs in darlington, dur

Service Advisor

Service Administrator

Service Manager - Toyota

Vehicle Customer Service Advisor (Full-time)

Service Advisor

Technical Service Advisor

Service Advisor

Service Advisor

Customer Service Advisor Apprenticeship

Service Advisor

Service Advisor

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