Technical operator Work, Jobs in Darlington, Dur (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
VacancyTitle: Wastewater Operator
Northumbrian Water/Essex & Suffolk Water —Teesside
- £29,325 - £34,500 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
Apprenticeship - Information Technology Support Associate level 3
Cummins Inc. —Darlington
- Monday to Friday
- Computer literacy
- Continuous improvement
- Computer skills
1d
Regulatory Officer (Process Industry – Installations) - 34696
Environment Agency —Darlington
- £43,198 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Flexible schedule
Multi Skilled Machinist
The Danesmoor Group —Newton Aycliffe
- Full-time
- Continuous improvement
- Quality control
- Computer skills
- Free parking
- Referral programme
Quick apply
5d
Inspection Assembly & Packaging Operations Manager
GlaxoSmithKline —Barnard Castle
- Full-time
- Continuous improvement
- In-person
- Leadership
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Computer Science
- Up to 50% travel
- Maintenance
Solution Architect
ZIGUP —Darlington
- Up to £72,500 a year
- Remote
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Injection Moulding Technician
Icon plastics —Stockton-on-Tees
- £34,000 - £35,500 a year
- 8 hour shift
- Maintenance
- Quality control
- Mentoring
- Free parking
Quick apply
Manufacturing Engineer - Senior
Cummins Inc. —Darlington
- Microsoft Powerpoint
- Microsoft Word
- Schematics
Workshop Manager (Fleet Services)
Stockton-on-Tees Borough Council —Stockton-On-Tees
- £41,771 - £44,075 a year
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Production Operator
Dellner Glass Solutions —Consett
- From £12.71 an hour
- Full-time
- Forklift
- Quality control
- In-person
- Employee discount
- Gym membership
Quick apply
SPMT Operator
Mammoet —Stockton-On-Tees
- £16 - £30 an hour
- Overtime
- Maintenance
- English
- Communication skills
- Employee assistance programme
- Employee discount
QC Methods Engineer
PPG —Shildon
- Full-time
- Continuous improvement
- Quality control
Quick apply
Assembly Operator
Metador —South Bank
- Assembly
- Continuous improvement
- Quality control
Quick apply
Tool Store Operator
BAE Systems —Leeming
- Continuous improvement
- Annual leave
Photo Booth Operator
Hilights Entertainment —Durham
- £50 - £60 a day
- Weekend availability
- Cleaning
- Communication skills
Quick apply
Inventory Forecasting and Planning Professional
BAE Systems —Leeming
- Computer literacy
- Data analysis skills
- Analysis skills
- Annual leave
Powder Line Operator
Metador —Middlesbrough
- Assembly
- Continuous improvement
- Quality control
Quick apply
10d
Process Technician
NOVARES —Peterlee
- Continuous improvement
- Quality control
- Training & development

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technical operator jobs near darlington, dur

Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

Qualifications

Technical troubleshooting
Customer service call handling
Computer Science
Inbound customer enquiry call handling
Stakeholder collaboration
Ticket management
Ticket management systems
Technical support incident logging
Computer networking
Organisational skills
Technical writing
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Remote diagnostics
Help desk
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

technical operator jobs in darlington, dur

Technical Support Specialist (Hybrid)

VacancyTitle: Wastewater Operator

Apprenticeship - Information Technology Support Associate level 3

Regulatory Officer (Process Industry – Installations) - 34696

Multi Skilled Machinist

Inspection Assembly & Packaging Operations Manager

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Solution Architect

Injection Moulding Technician

Manufacturing Engineer - Senior

Workshop Manager (Fleet Services)

Production Operator

SPMT Operator

QC Methods Engineer

Assembly Operator

Tool Store Operator

Photo Booth Operator

Inventory Forecasting and Planning Professional

Powder Line Operator

Process Technician

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