Technical officer Work, Jobs in Datchet, Brk (with Salaries)

Technical Product Support Specialist (Smart Home & AV)
AWE Europe Ltd —Epsom
- £25,420 - £30,000 a year
- Full-time
- English
- Travel
- Computer networking
- Free parking
- Profit sharing
Quick apply
Executive Assistant to the CEO (Remote)
Percona —London
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
- Annual leave
- Flexible schedule
Operations and Office Coordinator (Maternity Cover)
Sister System —London
- £31,000 - £34,000 a year
- Part-time
- Administrative experience
- Human resources
- Recruiting
- Free parking
- Sick pay
Quick apply
5d
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —London
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Security Officer
Amulet —Iver Heath
- £12.71 - £14.50 an hour
- Weekend availability
- Microsoft Word
- Customer service
- First Aid Certification
- Annual leave
Quick apply
7d
Junior Graphic Designer
Metropolitan Police —Westminster
- From £36,228 a year
- Full-time
- Hybrid work
- In-person
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Technical & Compliance Officer
The Fish Society —Guildford
- £34,000 a year
- Full-time
- Bachelor's degree
- Quality control
- In-person
Quick apply
11d
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
Quality Officer
Alliance Healthcare —Woking
- Full-time
- Hybrid work
- Continuous improvement
- No degree
Technical Assurance Officer
Arvato —Datchet
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quality Control Officer
Vitabiotics —London
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- No degree
- Free parking
- Annual leave
Quick apply
Group and UK Data Protection Officer
Serco Group —London
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
Relief Security Officer
Amulet —Iver Heath
- £12.71 - £14.50 an hour
- Weekend availability
- Microsoft Word
- Customer service
- First Aid Certification
- Annual leave
Quick apply
7d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Data Cleansing Support Officer
Royal Aeronautical Society (RAeS) —London
- £15 - £17 an hour
- Temporary
- Hybrid work
- CRM software
- SQL
- Analysis skills
- Health & wellbeing programme
- Life insurance
Quick apply
Data Governance and Quality Officer
CIOB —Bracknell
- £39,869 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
Quick apply
13d
Software Developer - Technology - Counter Terrorism Policing HQ
Metropolitan Police —London
- £52,653 - £57,417 a year
- Full-time
- Hybrid work
- English
- Mentoring
- Software development
12d
Project Support Officer
Leidos —Farnborough
- £44,700 - £57,300 a year
- Full-time
- Continuous improvement
- Budgeting
- Communication skills
- Annual leave
- Work from home
2d
Projects and Operations Co-ordinator (Innovation Ecosystem)
Imperial College London —White City
- £42,505 - £47,213 a year
- Part-time
- Communication skills
13d

I want to receive the latest job alerts for technical officer in datchet, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Product Support Specialist (Smart Home & AV)

AWE Europe Ltd
Epsom

Quick apply

Job details

Full-time
£25,420 - £30,000 a year

Benefits

Free parking
Profit sharing
Company pension
Private medical insurance
Employee discount
Transport links
On-site parking

Qualifications

Technical troubleshooting
Sales support
GCSE
English
Technical support
Computer networking
Customer support
Customer interaction
Product demonstrations
Communication skills
Help desk

Full job description

Build a Career in Connected Home Technology

Do you have a passion for technology, home cinema, hi-fi, networking, smart home systems, or integrated home control?

Are you someone who enjoys solving technical problems, helping customers, and learning about the latest technology?

If so, AWE could offer the perfect opportunity to build a long-term career within one of the UK's most exciting and fast-growing technology sectors.

About AWE

AWE is one of the UK's leading specialist distributors of premium audio visual, networking, control and smart home technology brands. We work with professional installers, retailers and system integrators across the UK, helping them design and deliver exceptional connected home experiences.

Representing some of the world's most respected technology brands, we pride ourselves on expert advice, exceptional customer service, and industry-leading technical support.

As part of our continued growth, we are looking for a Technical Product Support Executive to join our team at our Epsom headquarters.

The Role

This is a varied and rewarding position that combines technical support, product testing, customer interaction, and ongoing technical development.

Working alongside our technical and sales teams, you will provide first-line technical support to our trade customers while developing in-depth knowledge across a range of technologies, including audio visual, networking, control, and smart home solutions.

This is a B2B role supporting professional integrators, installers and retailers, not end consumers. You'll have the opportunity to build relationships with customers throughout the industry while representing some of the market's leading brands.

Full product training will be provided. However, we're looking for someone who already has a good understanding of residential technology products and a genuine enthusiasm for the industry.

Initially, the role will focus primarily on first-line technical support and product testing. As your knowledge and experience develop, you'll have the opportunity to expand into more advanced technical activities including system specification, demonstrations, training, product launches and technical presentations.

Key Responsibilities

Provide first-line technical support via Teams, phone and email to trade customers
Troubleshoot product, system and potentially networking-related issues
Test products and evaluate solutions in our demonstration and training facilities
Assist with product demonstrations and customer presentations
Support sales and technical teams with product knowledge and technical guidance
Escalate more complex support cases where required
Maintain AWE's reputation for exceptional customer service and technical expertise
Continuously develop knowledge across AV, networking, control and smart home technologies

What We're Looking For

Essential

Excellent communication and customer service skills
A keen interest in technology and connected home solutions
Good problem-solving skills and logical thinking
Understanding of audio visual equipment and associated technologies
Networking knowledge an advantage
Ability to prioritise tasks and work effectively in a busy environment
Positive, flexible and proactive attitude

Desirable

Experience with hi-fi, AV, consumer electronics or technology
Experience working within an AV, hi-fi or custom installation business
Previous technical support experience and advantage
Knowledge of home cinema, distributed audio, networking, smart home or control systems
Relevant technical qualifications or training

Career Development

This role is ideal for someone looking to establish a long-term career within the custom installation and connected technology industry.

As your experience grows, you may become involved in:

Advanced technical support
System design and specification
Product demonstrations
Technical training and presentations
Industry exhibitions and events
Product launches
Technical content creation and video production
Brand and product specialist responsibilities

Location

Based at AWE Headquarters, Epsom
Occasional travel for training, events and customer-facing activities
Office-based role with opportunity for one day per week home working following successful completion of probation

Salary & Benefits

£25,420 - £30,000 depending on experience and capability
Company pension scheme
Opportunity to join the company health insurance scheme
Staff purchase scheme
Free on-site parking
Ongoing manufacturer and industry training
Potential profit-related bonus following successful completion of probation

Reporting To

Chief Technical Officer

Hours

Full-time
Monday to Friday
Exact hours to be agreed within our core operating hours of 8:00am to 5:30pm

Pay: £25,420.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Private medical insurance
Profit sharing
Transport links

Ability to commute/relocate:

Epsom, Surrey: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Audio Visual Equipment: 2 years (required)

Language:

fluent English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical officer jobs in datchet, brk

Technical Product Support Specialist (Smart Home & AV)

Executive Assistant to the CEO (Remote)

Operations and Office Coordinator (Maternity Cover)

Travel Sales, Associate - Velocity Black UK (Remote)

Security Officer

Junior Graphic Designer

Chief Technology Officer

Technical & Compliance Officer

Head of IT

Quality Officer

Technical Assurance Officer

Quality Control Officer

Group and UK Data Protection Officer

Relief Security Officer

Customer Support Officer (UK)

Data Cleansing Support Officer

Data Governance and Quality Officer

Software Developer - Technology - Counter Terrorism Policing HQ

Project Support Officer

Projects and Operations Co-ordinator (Innovation Ecosystem)

I want to receive the latest job alerts for technical officer in datchet, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected