Implementation lead Work, Jobs in Denham, Bkm (with Salaries)

Customer Experience Executive
BYD Europe —Uxbridge
- Microsoft Powerpoint
- CRM software
- Data analysis skills
Place Insight & Evaluation Officer
Get Berkshire Active —Marlow
- £32,000 - £36,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analytics
- Free parking
- Work from home
Quick apply
Continuous Improvement Manager
Martin-Baker —Denham
- Continuous improvement
- In-person
- Annual leave
- Employee discount
Brand Manager
Bunzl UK & Ireland Portfolio Brands —Slough
- £40,000 - £60,000 a year
- Full-time
- Quality control
- SharePoint
- In-person
Quick apply
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
5d
Sales & Customer Success Manager
Info Technology Supply Ltd —Harrow
- £42,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Presentation skills
- Work from home
- Life insurance
Quick apply
Change & Delivery Lead - Defined Contributions/ Master Trust
XPS Pensions Group —Reading
- Full-time
- Remote
- Continuous improvement
- Employee discount
- Referral programme
Operations Director
Aiyara Partners —St Albans
- £100,000 - £120,000 a year
- Full-time
- Business development
- Continuous improvement
- Budgeting
Quick apply
10d
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Word processing
- Writing skills
- English
Quick apply
Security Officer
BidvestNoonan —London
- £52,250 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
Quick apply
Talent Development Manager
CITY ELECTRICAL FACTORS LTD —Reading
- Up to £80,000 a year
- Full-time
- Team management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Luxury Furniture Production Coordinator / Junior Production Coordinator
Ateliers London —London
- £30,000 a year
- Full-time
- Carpentry
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
6d
Implementation Success Senior Specialist - USA, Canada and UK
Storyblok —London
- £98,100 - £142,000 a year
- Remote
- English
- Annual leave
- Flexible schedule
Positive Behaviour Support (PBS) Lead
Chosen Care Group Ltd —London
- From £45,000 a year
- Full-time
- In-person
- Training & development
- Communication skills
- Employee discount
- Referral programme
Quick apply
Patient Advice & Liaison Service (PALS) Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Continuous improvement
- Team management
10d
People Transformation Lead
Heathrow —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
- Work from home
5d
Global Implementation Manager
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- Remote
- PMP
- English
- Continuous improvement
- Annual leave
Public Health Programme Officer - SES
Royal Borough of Windsor and Maidenhead —Maidenhead
- £39,526 - £43,613 a year
- Full-time
- Hybrid work
- No degree
- Free parking
- Annual leave
5d
Senior Project Manager - PMO Lead
Neara —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- English
- Communication skills

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implementation lead jobs near denham, bkm

Customer Experience Executive

BYD Europe -
Uxbridge

Apply Now

Job details

Qualifications

Microsoft Powerpoint
CRM software
Sales support
Driving Licence
Report generation
Stakeholder liaison
Data analysis skills
Microsoft Office Suite
Analysis skills
Presentation skills
Continuous improvement cycles oversight
Management reporting
Customer support
Customer interaction
Communication skills
Data analysis within retail industry
Progress tracking

Full job description

About BYD

BYD is one of the world’s most innovative and fast-growing automotive brands, leading the global transition to electric mobility. In the UK, we are scaling rapidly—expanding our retail footprint, accelerating brand awareness, and redefining what modern automotive marketing looks like. Our mission is simple: make sustainable mobility accessible, desirable, and unmistakably BYD.

About the Role

The Customer Experience Executive will play a key role in supporting the Customer Experience team across the BYD and DENZA retailer networks, helping both brands deliver an industry-leading customer experience.

This varied role combines customer experience reporting, data analysis, stakeholder management and retailer engagement. The successful candidate will analyse customer feedback and performance data, produce clear and insightful reports, and support retailers and internal teams in identifying and delivering meaningful improvements across both Sales and Aftersales.

Key Responsibilities :

Prepare, analyse and distribute regular Sales and Aftersales NPS reports.
Analyse customer feedback and performance data to identify trends, highlight key insights and identify opportunities for improvement.
Create clear and engaging presentations, reports and performance updates for internal teams and retailer stakeholders.
Support the implementation and ongoing management of Customer Experience KPIs, including NPS, Mystery Shopping and Sales Standards Audits.
Attend retailer meetings and conduct regular site visits to present performance findings, share insights and provide face-to-face feedback.
Constructively challenge retailer performance where customer experience, sales or operational standards are not being consistently met.
Support Sales and Aftersales Field teams in developing and implementing retailer improvement plans, monitoring agreed actions and tracking progress.
Complete administrative activities relating to CRM lead-flow and customer enquiry management.
Contribute to projects and initiatives designed to improve the end-to-end customer journey, from initial enquiry and showroom visit through to vehicle handover, ownership, referral and renewal.
Build effective working relationships with Customer Care, Sales, Aftersales, Technical, Training and Field teams.
Manage multiple priorities effectively, delivering accurate, high-quality work within tight deadlines and changing timescales.

What do you need to be successful :

Experience in Customer Experience, Customer Care, retail operations, sales support, data analysis or reporting would be advantageous.
Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and communicate key findings clearly.
Confident interpersonal and communication skills, with the ability to build positive relationships both remotely and face to face.
Comfortable presenting performance feedback and constructively challenging stakeholders to drive improvement.
Highly organised, proactive and adaptable, with the ability to respond effectively to changing priorities.
Excellent attention to detail and a strong focus on delivering high-quality results.
Able to work independently and take ownership of tasks while contributing positively to the wider team.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Experience using CRM systems, reporting tools or customer feedback and survey platforms would be advantageous.
A full UK driving licence is essential.
Willing and able to travel frequently to BYD and DENZA retailer locations nationwide.

Apply Now

Refine Your Search

implementation lead jobs in denham, bkm

Customer Experience Executive

Place Insight & Evaluation Officer

Continuous Improvement Manager

Brand Manager

Customer Experience and Operations Manager

Sales & Customer Success Manager

Change & Delivery Lead - Defined Contributions/ Master Trust

Operations Director

Team Leader - 21 Soho Square

Security Officer

Talent Development Manager

Head of Training

Luxury Furniture Production Coordinator / Junior Production Coordinator

Implementation Success Senior Specialist - USA, Canada and UK

Positive Behaviour Support (PBS) Lead

Patient Advice & Liaison Service (PALS) Manager

People Transformation Lead

Global Implementation Manager

Public Health Programme Officer - SES

Senior Project Manager - PMO Lead

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