Distribution team leader Work, Jobs in Derby, Eng (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
14d
Warehouse First Line Manager Rotational Shift
DHL —Derby
- £31,000 - £34,000 a year
- Rotating shift
- Management
- Leadership
- Communication skills
1d
Manufacturing Team Leader
Accrofab —Derby
- Full-time
Quick apply
Overhead Line Trainer / Assessor
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Branch Assistant
Booker Group —Derby
- Employee assistance programme
- Employee discount
Quick apply
7d
Store Manager Designate
Vision Express —Derby
- Microsoft Excel
- Leadership
- School
- Annual leave
- Employee assistance programme
Operations Team Leader
The Pallet Network —Swadlincote
- £36,001.71 - £47,988.87 a month
- Full-time
- Management
- Warehouse experience
- Leadership
- Free parking
- Employee discount
Quick apply
4d
National Fleet Manager
Greggs —Chaddesden
- £63,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Production Team Leader
Hovis Bakery —Nottingham
- Bakery
- Free parking
- Annual leave
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Cleaning Operative
Industrial Site Maintenance —Swadlincote
- £12.71 an hour
- Part-time
- Customer service
- English
- Driving
- Referral programme
Quick apply
Transport and Sub Contraction Planner
GXO Logistics —Nottingham
- Up to £32,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Manufacturing Team Leader - Late Shift
Accrofab —Derby
- Full-time
Quick apply
Stores Senior Operator Grade 2 (Driving Duties)
Almac Group —Loughborough
- Full-time
- Driving
- Warehouse experience
- Communication skills
6d
Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
1d
Driver Class 1 - nights
DHL —Derby
- £40,907.84 a year
- Night shift
- Driving
Warehouse Team Leader (Nights)
Geodis —Leicester
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
8d
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Derby
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
Warehouse Team Leader
Great Bear —Chesterfield
- £26,734.50 a year
- Full-time
- Supervising experience
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
14 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

distribution team leader jobs in derby, eng

Customer Support Team Leader & Account Manager

Warehouse First Line Manager Rotational Shift

Manufacturing Team Leader

Overhead Line Trainer / Assessor

Branch Assistant

Store Manager Designate

Operations Team Leader

National Fleet Manager

Production Team Leader

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Microsoft Dynamics 365 Support Engineer (Business Central)

Cleaning Operative

Transport and Sub Contraction Planner

Manufacturing Team Leader - Late Shift

Stores Senior Operator Grade 2 (Driving Duties)

Customer & Sales Support Team Leader

Driver Class 1 - nights

Warehouse Team Leader (Nights)

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Warehouse Team Leader

I want to receive the latest job alerts for distribution team leader in derby, eng

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