JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Building Services Operations SpecialistBased – Raynesway, Derby DE21 (On client site Rolls-Royce)
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
A resolute Building Services Operations Specialists to join our 24/7 facilities management team. This critical role requires professionals who work effectively in a structured rotating shift environment, providing continuous coverage for building systems monitoring, maintenance and emergency response while maintaining the highest standards of service delivery and safety.
What your day-to-day will look like:
Building Services Operations
Monitor, maintain gas boiler systems ensuring optimal performance / safety compliance
Operate, maintain air compressor systems including routine checks & troubleshooting
Conduct continuous Building Management System (BMS) monitoring & respond to system alerts
Provide 24/7 alarm monitoring & response for fire, security, and building systems alarms
Perform routine plant room maintenance including inspections, cleaning, minor repairs
Maintain area cleanliness standards throughout plant rooms, mechanical spaces & operational areas
Additional site alarm coverage including perimeter security, emergency systems
Operational Duties
Work collaboratively as part of a team to ensure seamless facilities management
Participate in structured 15-minute handover periods to communicate system status.
Monitor & respond to building services requirements throughout the shift duration
Maintain accurate logs & documentation of all maintenance activities, alarm responses, & incidents
Emergency Response
Respond promptly to building system alarms and emergency situations
Implement emergency procedures for gas leaks, boiler failures, system malfunctions
Coordinate with emergency services & external contractors
Conduct safety isolations & system shutdowns during emergencies
Provide first-line technical support for building occupants & security personnel
Team Collaboration
Will function effectively as part of a wider facilities team organised into 3 rotating teams
Support team members during high-demand periods & emergency situations
Provide coverage for absent colleagues through overtime arrangements when required
Contribute to cross-training initiatives across all building services systems
Working Pattern
Shifts are 06:00 – 14:00 and 10:00 -18:00 5 days a week Mon - Fri
Essential Requirements
Technical Skills & Experience
Gas Safe certification or equivalent gas systems qualification required
Certified via the Boiler Operation Accreditation Scheme (BOAS)
Experience with commercial boiler operations, maintenance, safety procedures
Knowledge of compressed air systems operation & basic maintenance
Familiarity with Building Management Systems (BMS) & HVAC controls
Understanding of alarm systems including fire detection, security, plant monitoring
Basic electrical knowledge for plant room equipment & control systems
Mechanical aptitude for routine maintenance & minor repairs
Health & Safety
Current health and safety certifications relevant to building services
Understanding of DSEAR, COSHH, confined space regulations
Knowledge of gas safety procedures & emergency response protocols
Experience with risk assessment & method statement procedures
First aid certification preferred or willingness to obtain
Personal Attributes
Strong problem-solving abilities and capacity for independent decision-making
Excellent diligence for monitoring multiple building systems
Physical capability to work in plant rooms, confined spaces, varied environments
Ability to remain calm & effective during emergency situations
Professional communication skills for interaction with building occupants & contractors
Desirable Qualifications / Experience
City & Guilds qualifications in Building Services Engineering
Additional certifications in HVAC, electrical systems, or mechanical services
GA100 & GA101 (Gas)
Experience with computerized maintenance management systems (CMMS)
Knowledge of energy management and sustainability practices
Previous facilities management or building services experience
Confined space entry certification
Ability to work in plant rooms, basements, and rooftop locations
Physical fitness to climb stairs, work in confined spaces, lift equipment up to 25kg
Manual dexterity for operating valves, controls, maintenance tools
Visual acuity for reading gauges, displays, technical documentation
Hearing capability to detect unusual equipment sounds and alarm signals
What We Offer
Work-Life Balance
Structured schedule providing predictable extended time off periods
Fair rotation ensuring no permanent assignment to challenging shift patterns
Advance schedule notification enabling effective personal planning
Flexible annual leave arrangements within team coverage framework
Professional Development
Ongoing technical training in building services systems and innovative technologies
Support for professional certifications and continuing education
Career progression pathways within facilities management
Cross-training opportunities across different building services disciplines
Apprenticeship and qualification upgrade support
Application Requirements
Candidates must demonstrate technical competency in building services, commitment to shift work and proven reliability in critical infrastructure roles. Gas Safe certification, BOAS and relevant building services experience are essential for this position.
What you can expect from us
At JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.
As demand onsite changes, please note the shift patterns may change to meet the requirements on the site.
Alternating between day shifts (06:00-18:00) and night shifts (18:00-06:00)
Weekly Hours: 48 hours (4 × 12-hour shifts)
Where applicable: Time Off: 3 days off per week, with 4 days off every third week
Weekend Work: Approximately one weekend every three weeks
This position will require successful completion of background checks (including SC clearance), medical assessment for shift work fitness and technical competency evaluation. A probationary period applies to ensure suitability for this critical building services role.
#LI-DW2
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
