Business associate Work, Jobs in Dewsbury, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Legal Secretary
France and Associates —Huddersfield
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Business Associate Apprentice
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- SharePoint
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
Associate Lecturer/Lecturer (Business Management)
CECOS College London —Bradford
- £28,000 - £34,000 a year
- Part-time
- Doctoral degree
- Master's degree
- University
- Flexible schedule
Quick apply
13d
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
Lead Warehouse Operative
Incora —Mirfield
- From £26,500 a year
- Full-time
- Warehouse experience
Document Production Associate
Williams Lea —Middleton Park
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Referral programme
Quick apply
Property Assistant
Heylo —Leeds
- £25,000 - £28,000 a year
- Weekend availability
- English
- Microsoft Office
- IT
Quick apply
14d
Recruitment (Executive Search) Project Support (6 month FTC)
Gatenby Sanderson Ltd —Leeds
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Work from home
- Sick pay
Quick apply
14d
Sales Associate
Brown and Gold Ltd —Seacroft
- From £12.71 an hour
- 8 hour shift
- Spanish
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
11d
Business Coordinator
Pragma and Associates Ltd —Doncaster
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Client Delivery Associate
The Private Office —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Financial services
Sales Associate
Coach —Leeds
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Event Planner
Restaurant Associates —Leeds
- £29,080.40 a year
- Full-time
- CAD
- Salesforce
- Microsoft Office
- Annual leave
- Employee assistance programme
5d
Warehouse Associate
Incora —Mirfield
- From £25,174 a year
- Full-time
12d
Presentations Associate
Williams Lea —Leeds
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
7d
Site Leadership - UK
CenCore Associates —Harrogate
- Weekend availability
- Microsoft Office
- Supervising experience
- Bachelor's degree
6d

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

business associate jobs in dewsbury, wyk

Service Desk Analyst - Tier I

Legal Secretary

Business Associate Apprentice

Business Development Manager

Associate Lecturer/Lecturer (Business Management)

Financial Planning Administrator

Leasing Associate

Lead Warehouse Operative

Document Production Associate

Property Assistant

Recruitment (Executive Search) Project Support (6 month FTC)

Sales Associate

Business Coordinator

Client Delivery Associate

Sales Associate

Associate Team Leader

Event Planner

Warehouse Associate

Presentations Associate

Site Leadership - UK

I want to receive the latest job alerts for business associate in dewsbury, wyk

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