Client services specialist Work, Jobs in Doncaster, Eng (with Salaries)

Customer Service Advisor
CBRE —Doncaster
- Full-time
- Employee discount
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Databases
- Organisational skills
- Communication skills
Quick apply
Client Services Administrator
My Law Solicitors —Wakefield
- £21,500 - £28,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
11d
Sales Executive – eDiscovery & Digital Forensics
MD5 Limited —Normanton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
Soft services manager
Bardwood —Doncaster
- £42,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Presentation skills
Quick apply
Facilities Administrator
Stoneacre —Doncaster
- Part-time
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
Quick apply
3d
Trade Plate Driver - Vehicle Delivery
K3Moves Ltd —Doncaster
- £500 - £900 a week
- Full-time
- Customer service
- English
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Legal Recoveries Specialist
Flint Bishop —Sheffield
- Full-time
- Communication skills
Quick apply
Travel Sales Consultant
Trailfinders —Sheffield
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Hub & Helpline IDVA
IDAS —Rotherham
- £29,542 - £32,578 a year
- Annual leave
3d
Court of Protection Costs Specialist - Remote
Frenkel Topping —Doncaster
- £35,000 - £45,000 a year
- Remote
- Training & development
Quick apply
Customer Service Representative
High River Partners —Sheffield
- £14 - £16 an hour
- Full-time
- Microsoft Word
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
3d
Trainee Mortgage Adviser
The New Homes Group —Wakefield
- £26,600 - £35,000 a year
- Overtime
- Remote
- Customer service
- Presentation skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
GENERAL OPERATIVE
Laing O'Rourke —Doncaster
- £12.80 an hour
- Customer service
- Data entry
- Communication skills
Independent Sexual Violence Advocate
South Yorkshire Sexual Violence Partnership —Doncaster
- £30,811 a year
- Part-time
- Case management
- In-person
Quick apply
Outbound B2B Appointment Setter - Insurance
ant marketing —Sheffield
- £12.71 an hour
- Full-time
- English
- Communication skills
Quick apply
Cleaning Operative
Paragon Commercial Cleaning —Sandtoft
- £13.11 an hour
- Overtime
- Customer service
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Area Cleaning Supervisor
IPM GROUP HOLDINGS LIMITED —Doncaster
- From £14.30 an hour
- Weekend availability
- Management
- Supervising experience
- Driving
- Annual leave
Quick apply
11d
Recruitment Administrator
Flannery Plant Hire —Wakefield
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme

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Customer Service Advisor

CBRE -
Doncaster

Apply Now

Job details

Full-time

Benefits

Discounted gym membership
Employee discount
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Cost control
Customer interaction

Full job description

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect, Integrity, Service, Excellence
The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities are as follows: * Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification. * Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action. Provide the department with a task number, and detail to the caller the priority given to their call * Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls) to maximise time and also ensure a good responsive to customer service. * Regularly review logged calls on the database, to monitor completion times, and ensure feedback is given to the caller in relation to their request. * Ensure completed and partially completed tasks are entered into the database, to maintain the current status of tasks outstanding * Follow the logging procedures for the whole unit and be the focal point for all calls. * Responsible for passing on instructions to staff, recording such action in response to calls, requests etc, to enable the contract to fulfil its performance targets. * Accountable for the completion of standard or non-standard tasks within own area * Acts as part of a team to delivers activities which support operational objectives * Manages a variety of tasks and is able to plan accordingly within the short-term * Makes decisions within parameters set by manager, using job/specialist experience * Maybe subject to regular local supervision of progress against results and escalates issues when required * Interacts with stakeholders around specific work efforts and deliverables * Supports delivery of Health and Safety policy and standards * Supervises the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility * Identifies ways to reduce cost * Work within a given budget, usually without authorised spend of their own * May assist less experienced staff * Supports the delivery of a team and escalates individual performance issues
Person Specification: * Able to perform role to the required standard within a short period after completion of training * Previous experience working in a Call Centre environment - desirable * Capable of using the Microsoft Office packages (Work, Excel, Outlook) * Experience of building good working relationships * Customer Focussed

Our mission: To build a world-class business through exceptional service and exceptional people. Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Apply Now

Refine Your Search

client services specialist jobs in doncaster, eng

Customer Service Advisor

Bookings & Compliance Coordinator (Remote)

Client Services Administrator

Sales Executive – eDiscovery & Digital Forensics

Soft services manager

Facilities Administrator

Trade Plate Driver - Vehicle Delivery

Legal Recoveries Specialist

Travel Sales Consultant

Collections Specialist

Hub & Helpline IDVA

Court of Protection Costs Specialist - Remote

Customer Service Representative

Trainee Mortgage Adviser

GENERAL OPERATIVE

Independent Sexual Violence Advocate

Outbound B2B Appointment Setter - Insurance

Cleaning Operative

Area Cleaning Supervisor

Recruitment Administrator

I want to receive the latest job alerts for client services specialist in doncaster, eng

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