Home manager Work, Jobs in Douglas, Eng (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Tenancy Services Manager
Isle of Man Government —Douglas
- £48,357 - £56,244 a year
- Full-time
- Relocation assistance
- Annual leave
13d
Aviation Manager
Hill Robinson —Douglas
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Store Manager
Mountain Warehouse —Douglas
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Merchandising
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Store Colleague - Part Time
GOOUTDOORS —Douglas
- Part-time
- Communication skills
- Employee discount
Quick apply
8d
Business Services Team Manager
Canonical —Douglas
- Remote
- Project management
- Bachelor's degree
- Travel
- Employee assistance programme
Quick apply
Customer Delivery Driver - Lake Road Douglas
Tesco Isle of Man —Douglas
- £13.28 - £13.75 an hour
- Full-time
- School
5d
Policy Manager
Isle of Man Government —Union Mills
- £48,357 - £56,244 a year
- Full-time
- Free parking
- Relocation assistance
6h
Director of Prosecutions
Isle of Man Government —Douglas
- £95,955 - £111,929 a year
- Full-time
- Relocation assistance
- Annual leave
3d
Pharmacy Support Worker
Isle of Man Government —Douglas
- £31,572 - £37,569 a year
- Full-time
- Patient care
- Free parking
- Relocation assistance
6d
Content Marketing Manager
Canonical —Douglas
- Remote
- Social media management
- English
- Project management
- Employee assistance programme
Quick apply
10d
Product Manager
Canonical —Douglas
- Remote
- Sales
- English
- Project management
- Employee assistance programme
Quick apply
Revenue Accounting Manager
Canonical —Douglas
- Remote
- Salesforce
- ERP systems
- English
Quick apply
Manager, Product Manager
Canonical —Douglas
- Remote
- Sales
- English
- Project management
- Employee assistance programme
Quick apply
Engineering Manager
Canonical —Douglas
- Remote
- Computer Science
- English
- C++
- Employee assistance programme
Quick apply
Sales Enablement Manager
Canonical —Douglas
- Azure
- Sales
- Salesforce
Quick apply
Technical Manager - Automotive and Industrial
Canonical —Douglas
- Remote
- C++
- Mentoring
- Agile
- Work from home
- Employee assistance programme
Quick apply
Deputy Head of Border Division (Law Enforcement and Compliance)
Isle of Man Government —Douglas
- £76,250 - £88,863 a year
- Full-time
- Relocation assistance
- Annual leave
9d
Community Support Worker
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Part-time
- Relocation assistance
- Annual leave
3d
Social Worker - Initial Response Team - Children & Families
Isle of Man Government —Douglas
- £52,143 - £60,667 a year
- Full-time
- Communication skills
- Relocation assistance
- Annual leave
6h

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Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction experience
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

home manager jobs in douglas, eng

Customer Care Coordinator

Tenancy Services Manager

Aviation Manager

Store Manager

Store Colleague - Part Time

Business Services Team Manager

Customer Delivery Driver - Lake Road Douglas

Policy Manager

Director of Prosecutions

Pharmacy Support Worker

Content Marketing Manager

Product Manager

Revenue Accounting Manager

Manager, Product Manager

Engineering Manager

Sales Enablement Manager

Technical Manager - Automotive and Industrial

Deputy Head of Border Division (Law Enforcement and Compliance)

Community Support Worker

Social Worker - Initial Response Team - Children & Families

I want to receive the latest job alerts for home manager in douglas, eng

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