Are you organised, polite, and eager to learn? St Augustine’s School is looking for a proactive and enthusiastic Admin and Exams Apprentice to join our supportive team!
This is a fantastic opportunity to gain hands-on experience, build strong professional skills, and work toward a recognised standard.
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As our Admin & Exams Apprentice, you’ll get a well-rounded mix of front-of-house, general admin, and specialist exams support:
- Front of House: Greeting visitors, handling phone calls, managing student requests, and keeping reception running smoothly.
- School Administration: Supporting workflows, updating student management systems (Arbor/Parent Pay), handling post, and assisting with school trip logistics.
- Exams Support: Helping organise internal and external exam rooms, preparing candidate materials, assisting invigilators, and ensuring exam compliance.
- Community Focus: Providing a warm, professional service to parents, staff, students, and external visitors.
Where you'll work
Sandybed Lane
Scarborough
YO12 5LH
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Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CRAVEN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learnCourse contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard:
- This is an Advanced Apprenticeship in Business Administration and will include a combination of on-and off-the-job training in the workplace.
- You will have monthly mentoring and guidance at work from a Craven College Learning and Development Advisor alongside weekly college attendance.
- Where a business administrator has not already achieved Level 2 English and maths (or equivalent), they must do so before taking the end-point assessment
- After approximately 18 months, you will be entered to undertake an End Point Assessment to complete your apprenticeship
RequirementsEssential qualifications
GCSE in:
- English (grade 4 or above or equivalent)
- Maths (grade 4 or above or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Passing a Disclosure and Barring Service (DBS) check.
About this employer
St Augustine's Catholic School is a co-educational secondary school located in Scarborough, North Yorkshire, England.
https://www.sasyorks.org/Contact/ (opens in new tab)
Company benefits
- Cycle to Work Scheme
- Discounted Leisure Access
- Wellbeing & Support Services
- Pension Scheme
- Free Access to My Money Matters
- Private Healthcare Option
- And much more
After this apprenticeship
On completion of the programme, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase responsibilities.
Pay: £15,392.00 per year
Work Location: In person
