Solution specialist Work, Jobs in Drumchapel, Glg (with Salaries)

Reservations Specialist - Travel
Macs Adventure —Glasgow
- £26,500 a year
- Hybrid work
- Travel
- Annual leave
- Work from home
Quick apply
Lecturer
University of the West Scotland —Paisley
- £50,253 - £56,535 a year
- Full-time
- Master's degree
- Teaching
- Annual leave
- Employee assistance programme
6d
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
13d
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Management
- Supervising experience
- Contracts
- Employee discount
Quick apply
Senior IT Specialist
AXL Creative Solutions —Glasgow
- £68,000 - £70,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
13h
Technician [Signalling Maintenance]
Network Rail —Irvine
- £45,669 a year
- Weekend availability
- Oracle
- Maintenance
- IT
- Annual leave
- Employee discount
8d
Digital Growth & Web Solutions Specialist
CITYCOM UK —Glasgow
- £29,000 - £33,000 a year
- Full-time
- Project management
- JavaScript
- In-person
- Free parking
Quick apply
6d
Lead Specialist Advisor
Scottish Environment Protection Agency —Holytown
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Project management
- Leadership
- Annual leave
8d
Specialist Advisor – Energy
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
Academy Co Ordinator
BAE Systems —Glasgow
- Up to £37,600 a year
- Microsoft Office
- Administrative experience
- SharePoint
9d
Software Engineer (Java)
CGI —Glasgow
- Full-time
- Hybrid work
- DevOps
- Java
- Travel
Quick apply
Fraud Specialist
Teleperformance —Glasgow
- Up to £28,500 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
13d
Solution Consultant
Redsquid Communications —Glasgow
- £50,000 a year
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
Quick apply
Business Support Service Administrator
T-Squared —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- COVID-19 protective measures
- Employee discount
Quick apply
Project Engineer
RSE —Cumbernauld
- Engineering
- Supervising experience
- Project management
- Employee discount
13d
Engineering Surveyor
RSE —Cumbernauld
- Engineering
- Driving
- Employee discount
NIHL Claims Handler
Davies —Glasgow
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Specialist - Aviation
Scottish Leather Group —Paisley
- £0.01 a year
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d

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Reservations Specialist - Travel

Macs Adventure
Glasgow

Quick apply

Job details

£26,500 a year

Benefits

Annual leave
Company pension
Work from home
Employee discount

Full job description

(Adventure Operations Specialist) - must be Glasgow-based!

Salary: £26,500
Location: Glasgow office based, with hybrid working available after induction. A minimum of 3 days per week in the Glasgow office is essential.

Are you an adventure-loving Operations specialist with an appreciation for the outdoors and active travel? If so, this role could be a fantastic way to fulfill your passion and progress your career in active, adventure travel!

Our Operations team are an integral part of our business, responsible for reserving all aspects of the customer’s trip after the sales team have found them their ideal itinerary.

You will be reporting to either Caroline Black, Sarah Smith, Mathilda Vissoud, or Shona Mourez. This is a fantastic opportunity to join an ambitious, fast-growing international business and progress your career in travel. This operations role is key to driving the Macs brand values, helping us reach our targets, developing customer loyalty, and delivering memorable adventures for our customers!

About Macs Adventure

We’re an adventure tour operator on a mission to be the leading global brand in self-guided, active travel.

Welcoming over 40,000 customers on walking & cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to lead, advocate & enable self-guided, active travel as a positive force for people and planet.

In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values-driven growth.

Our Culture

We're an ambitious, forward-thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action-oriented, fast-paced organization and we like to have fun along the way. We're looking for people who can grow with Macs and join us on our journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact, and align with our core values:

Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs’ unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace new opportunities. Carpe diem!

Take a different path: We’re not different for different’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?

Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers’, suppliers’ and each other’s shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing.

Go the extra mile: We know that creating a perfect #MacsMoment involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability – it’s yours, not someone else’s, problem. We step up and help our team mates when they need us.

What you’ll do;

Ensure that every aspect of the booking process is perfectly arranged so that our customers have an unforgettable experience throughout their journey with Macs Adventure.

You own the provisional to confirmed stage and are a specialist in your squad destinations.

Know your tours and be a real specialist in that area. Work closely with our product department to improve the trips & customer experience.

Find solutions for bookings where original requests are not possible and ensure suitable alternatives.

Adapt and react quickly to everchanging situations relating to operations such as accommodation closures, disruptions to travel schedules, etc.

Maintain positive working relationships with our suppliers. Manage supplier information in our back office ensuring it is accurate and relevant.

Ensure supplier costs are loaded at time of confirmation allowing accurate payments. Supporting smooth workflow between operations, finance & other stakeholders.

Understand the importance of the margin targets; you will ensure any necessary changes are always actioned with a balance of margin and customer experience in mind.

You will have your core tasks and work within your squad, however in an agile working environment, where we are always striving to optimize processes and workflows, you may be required to assist in other areas when needed.

What you’ll bring;

Passionate about travel and knowledgeable on the destinations we offer.

A strong team player, you understand the importance of collaboration and support your colleagues and the company in achieving shared goals.

Communicates in a tactful, polite, and friendly manner internally and externally.

Able to work under pressure, motivated to achieve targets and demonstrate a positive attitude.

Learning-orientated.

Resilient and flexible.

A hands on individual willing to go the extra mile for customers, colleagues and the business.

You share our values: Tread thoughtfully, Take a different path, Go the extra mile & Love the journey.

Not essential, it would be a bonus if you;

Previous operations experience.

Language skills.

The knowledge and skills we’ve listed represent “the perfect candidate”. No one’s perfect and we know the ‘confidence gap’ can stop brilliant people applying. If you love the sound of this opportunity please apply, we’d love to hear from you.

You could belong here;

To deliver adventures for more than 40,000 customers we need to build a company that’s reflective of their diversity. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

What we’ll offer

As well as your salary;

ANNUAL LEAVE: We’re an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years’ service.

BIRTHDAY BOOSTER: An extra day off on your birthday!

PENSION: We offer a contributory pension scheme.

DISCOUNTS: You are eligible for great discounts on Macs Adventure trips!

TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance.

FLEXIBLE WORKING: A flexible work culture you’ll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues.

GETTING TOGETHER: Regular team, management and leadership meetings and retreats.

CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business.

L&D: We support your self-guided learning journey to make the most of your strengths.

WELLBEING. We'll support you in looking after your health and wellbeing so you can do your best work.

TRAVEL: Occasional international travel may be required.

Quick apply

Refine Your Search

solution specialist jobs in drumchapel, glg

Reservations Specialist - Travel

Lecturer

Driver

Software Asset Manager

Senior IT Specialist

Technician [Signalling Maintenance]

Digital Growth & Web Solutions Specialist

Lead Specialist Advisor

Specialist Advisor – Energy

Academy Co Ordinator

Software Engineer (Java)

Fraud Specialist

Architectural Technician

Health and Wellness Sales Advisor

Solution Consultant

Business Support Service Administrator

Project Engineer

Engineering Surveyor

NIHL Claims Handler

Customer Support Specialist - Aviation

I want to receive the latest job alerts for solution specialist in drumchapel, glg

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