Information security manager Work, Jobs in Dudley, Wmd (with Salaries)

CRM AI Enablement Manager
Ingersoll Rand —Redditch
- Hybrid work
- Sales
- Engineering
- Analysis skills
- Employee assistance programme
11d
Information Security & IT Manager
NetWatch Global —Birmingham
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- IT
- Flexitime
- Flexible schedule
Quick apply
14d
VMU Manager
DPD Group UK —Oldbury
- £65,893.63 a year
- Full-time
- Google Suite
- Computer literacy
- Maintenance
- Free parking
Quick apply
7d
General Manager - Hubs (Oldbury)
DPD Group UK —Oldbury
- Weekend availability
- Sick pay
Quick apply
8d
Senior Information and Records Manager
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
4d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Refugee and Migrant Adviser
Entraide (Mutual Aid) —Solihull
- £26,780 a year
- Full-time
- English
- Supervising experience
- Presentation skills
- Work from home
Quick apply
1d
ISMS Manager
Gateley —Birmingham
- Microsoft Office
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Mill -turner Night shift
Moog Inc. —Wolverhampton
- Overtime
- In-person
- Free parking
- Annual leave
Shift Manager - Nights (Dudley Port)
DPD Group UK —Dudley
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
1d
Manager, Senior Red Team Operator, Global
Deloitte —Birmingham
- Hybrid work
- Azure
- English
- AI
10d
Partner Manager - Remote
Jitterbit —Birmingham
- Full-time
- Remote
- Management
- Sales
- Salesforce
Quick apply
Sales Performance Coach
SIXT UK —Birmingham
- Full-time
- Remote
- Microsoft Excel
- Sales
- Customer service
- Paid training
- Annual leave
Quick apply
IT Manager
ALM Trading Ltd —Birmingham
- £55,000 - £58,000 a year
- Full-time
- Management
- English
- Analysis skills
- Free parking
Quick apply
Information & Cyber Security Manager
The Works —Coleshill
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
3d
Associate Head of Healthcare - West Midlands - FT
Mountain Healthcare —Wednesbury
- £50,000 - £52,520 a year
- Full-time
- BLS Certification
- Travel
- Mentoring
- Annual leave
- Referral programme
Quick apply
11d
Information Manager
AECOM —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Access
- Engineering
Head of Driver Policy (job-share)
Driver and Vehicle Standards Agency —Birmingham
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
General Manager
Aramark —Birmingham
- £45,000 - £50,000 a year
- Hospitality
- Management
- Contracts
- Annual leave
- Employee assistance programme
2d
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
1d

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CRM AI Enablement Manager

Ingersoll Rand -
Redditch

Apply Now

Job details

11 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Sales
Engineering
Analysis skills
Bachelor's degree
Product management
AI
Business
Communication skills

Full job description

Job Title

CRM AI Enablement Manager

Location

Redditch

About Us

Ingersoll Rand is a leading provider of mission-critical flow control and compression equipment and associated aftermarket parts, consumables, and services, which it sells across multiple attractive end-markets within various industries. Its broad and complete range of compressor, vacuum and blower products and services, along with its application expertise and over 160 years of engineering heritage, allows Ingersoll Rand to provide differentiated product and service offerings for its customers' specific uses.

Job Summary

We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations.

This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams, ensuring AI investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes.

Responsibilities

AI Strategy & Roadmap

Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy.
Identify high-impact use cases across customer journeys and commercial processes.
Assess emerging AI capabilities and market trends relevant to CRM.
Recommend investment priorities to maximize business transformation.

AI Opportunity Identification & Prioritization

Partner with stakeholders across Sales, Service, and Commercial Excellence to identify AI opportunities.
Lead AI discovery workshops and opportunity assessments.
Build business cases, demos, define success metrics, and prioritize initiatives based on value, feasibility, and scalability.
Maintain and govern the CRM AI opportunity portfolio.

Copilot & Agentic AI Enablement

Drive adoption of AI Copilots, Agent force solutions, and intelligent assistants.
Define business requirements in collaboration with IT, Data, and AI teams.
Reimagine CRM processes through AI-assisted and autonomous workflows.
Monitor usage, effectiveness, and business impact; drive continuous optimization.

AI Delivery Enablement

Partner with CRM delivery teams, Enterprise AI, and vendors to ensure successful implementation.
Align business requirements, outcomes, and success metrics across initiatives.
Manage dependencies, stakeholder engagement, and readiness activities.
Support deployment of AI-powered capabilities across CRM.

Analytics, Insights & Value Realization

Own the AI value realization framework.
Define and track KPIs for AI and CRM performance.
Analyze productivity gains, operational efficiencies, and customer outcomes.
Translate insights into actionable recommendations and executive reporting.

AI Governance & Responsible AI

Establish governance standards for CRM AI initiatives.
Ensure compliance with data, security, and Responsible AI policies.
Partner with Legal, Compliance, and Data Governance to mitigate risks.
Implement monitoring and oversight mechanisms.

Adoption & Change Leadership

Drive organizational readiness and adoption of AI solutions.
Define enablement, communication, and training strategies.
Build AI champion networks and feedback loops.
Ensure scalable and sustained adoption across the organization.

Basic Qualifications

Bachelor’s degree in Business, Engineering, Information Systems, Analytics, or related field.
5+ years of experience in CRM, Commercial Excellence, Product Management, Analytics, or Digital Transformation.
Proven track record leading cross-functional initiatives across business, data, and technology.
Strong understanding of CRM processes (Sales, Service, Customer Experience).
Experience developing business cases, roadmaps, and value realization frameworks.
Familiarity with Generative AI, Copilots, Agentic AI, and enterprise AI solutions.
Strong analytical mindset and experience with KPI frameworks and executive reporting.
Excellent stakeholder management and communication skills.

Travel & Work Arrangements/Requirements

Hybrid

Key Competencies

AI & Innovation

Generative AI, Copilots, Agentic AI
Intelligent automation
AI governance & adoption

Analytics & Data

CRM analytics & KPI frameworks
Dashboarding & executive reporting
Data storytelling & performance analysis

Business & CRM

CRM processes & commercial operations
Customer journey management
Business case development

Leadership

Strategic thinking & stakeholder management
Executive communication
Cross-functional collaboration & change management

What we Offer

25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
7% Employer Pension Contribution
Westfield Health Medial Cash Plan Cover
Death in Service Benefit of 4 x salary
Cycle scheme (After probation period)
Electric Car Scheme (After 1 year employment)
10% of salary in shares after 1 year of employment
Costco Gold Company member, allowing employees to join.
Employee Assistance Program
Enhanced Maternity & Paternity Policies

Apply Now

Refine Your Search

information security manager jobs in dudley, wmd

CRM AI Enablement Manager

Information Security & IT Manager

VMU Manager

General Manager - Hubs (Oldbury)

Senior Information and Records Manager

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Refugee and Migrant Adviser

ISMS Manager

Mill -turner Night shift

Shift Manager - Nights (Dudley Port)

Manager, Senior Red Team Operator, Global

Partner Manager - Remote

Sales Performance Coach

IT Manager

Information & Cyber Security Manager

Associate Head of Healthcare - West Midlands - FT

Information Manager

Head of Driver Policy (job-share)

General Manager

Proceedings Support Unit (PSU) Specialist

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