It service analyst Work, Jobs in Dudley (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
4d
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
13h
Data Analyst
PDSA —Telford
- £42,783 - £45,350 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
Graduate Data Analyst
West Midlands Combined Authority —Birmingham
- £29,031 - £32,601 a year
- Part-time
- Hybrid work
- Analysis skills
- No degree
- AI
- Annual leave
- Employee discount
11d
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Analyst
The Wrekin Housing Group Limited —Telford
- £41,437 a year
- Microsoft Excel
- SQL
- Analysis skills
5d
Analyst
Housing Plus Group —Telford
- £41,437 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
5d
SMR Performance Analyst
RAC —Walsall
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
5d
Business Analyst
University of Wolverhampton —Wolverhampton
- £41,064 - £48,822 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Doctoral degree
- Free parking
- Annual leave
User Researcher
Capgemini —Telford
- Hybrid work
- AWS
- No degree
- Travel
Technical Data Analyst
Convergence Group —Solihull
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Azure
- Data analysis skills
- SQL
Quick apply
Insight Data Analytics Manager
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Management
- Data analysis skills
- Master's degree
- Annual leave
- Employee assistance programme
4d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
8d
Service Support Analyst
XC Trains Limited —Birmingham
- £32,000 - £35,000 a year
- Microsoft Outlook
- Customer service
- Windows
Quick apply
8d
Rents & Service Charge Analyst
Bromford —Wolverhampton
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Sick pay
9d
Digital Operations Analyst (IT Support Engineer)
Mercury —Coleshill
- £25,000 - £30,000 a year
- Full-time
- Azure
- IT
- In-person
- Free parking
- Flexible schedule
Quick apply
10d
Data Analyst - Risk Data Excellence
Lloyds Banking Group —Birmingham
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
2d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
User Researcher
Capgemini Sogeti —Telford
- Hybrid work
- AWS
- No degree
- Travel
9d

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Desktop support
Microsoft Excel
Computer hardware
IT support
IT

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

it service analyst jobs in dudley

Service Desk Analyst / IT Support Help Desk Technician

Intelligence Analyst

Service Desk Analyst

Data Analyst

Graduate Data Analyst

IT Production Support Analyst

Analyst

Analyst

SMR Performance Analyst

Business Analyst

User Researcher

Technical Data Analyst

Insight Data Analytics Manager

IT Helpdesk Analyst

Service Support Analyst

Rents & Service Charge Analyst

Digital Operations Analyst (IT Support Engineer)

Data Analyst - Risk Data Excellence

Field Service Administrator

User Researcher

I want to receive the latest job alerts for it service analyst in dudley

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