Night manager Work, Jobs in Dudley Dy3 (with Salaries)

Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Management
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
4h
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
General Manager - Hubs (Oldbury)
DPD Group UK —Oldbury
- Weekend availability
- Sick pay
Quick apply
4d
Casual Night Duty Manager
Serco Leisure Operating Limited —Newport
- Up to £13.57 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- First Aid Certification
- Employee discount
13d
Night Manager
ASDA —Telford
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Customer and Trading Manager - Nightshift
Sainsbury's —Worcester
- £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Cleaning Manager
ABM —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Night Shift Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Night Manager
Valor Hospitality —Birmingham
- £14.61 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Care Team Leader - Nights
Anchor —Tipton
- £15.41 an hour
- Night shift
- Leadership
- Communication skills
- Employee discount
- Referral programme
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Birmingham
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
14d
Kitchen Leader - Birmingham Airport, Airside-Night Shift
Pret A Manger —Birmingham
- £15.26 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
Duty Night Manager/ Night Porter (32 Hours)
Drayton Manor Resort —Tamworth
- Night shift
- Hospitality
- Bar
- Customer service
Quick apply
7d
Retail Shift Manager
Lidl —Wolverhampton
- £15.45 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
5d
Waking Night Team Leader - Children's Services
Courtyard Care —Walsall
- £14.80 an hour
- Night shift
- Communication skills
- Employee assistance programme
- Employee discount
Team Manager Nights - Lichfield Extra
Tesco UK —Lichfield
- Full-time
- Communication skills
- Employee discount
7d
Nights Assistant Reception Manager
The Belfry —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Nights Assistant Reception Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Night Team Leader
CareTech Group —Birmingham
- £13.79 an hour
- Weekend availability
- Cooking
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Night Manager Retail
Morrisons —Burntwood
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
14d

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Customer Helpdesk Manager

Trades 247
Darlaston

Quick apply

Job details

Permanent | Full-time
£37,500 a year
4 hours ago

Benefits

Free parking
Annual leave
Company pension
Sick pay

Qualifications

Management
Customer service
Facilities management
Help desk

Full job description

Trades247 is growing, and we're looking for a Customer Helpdesk Manager to lead the team that keeps our customers happy, day and night.

We're a 24/7 trades business, and our customer helpdesk is at the heart of how we deliver a great experience, whatever time our customers get in touch. We're now looking for an experienced Team Leader or Manager to take charge of our helpdesk team of 6 (and growing), own the rota that keeps cover running around the clock, and build a customer journey that's genuinely market-leading. This is primarily a Monday–Friday, 8am–5pm role, You will own the 24/7 rota and be the first point of contact if cover is ever needed, but you won't be working nights yourself.

What you'll be doing

Leading, coaching and developing our customer helpdesk team, currently 6 people and growing as the business expands.
Owning the 24/7 helpdesk rota and being the first point of contact should cover be needed.
Owning the end-to-end customer experience – every call, email and job logged, and every customer looked after.
Designing and delivering a customer journey strategy that sets us apart from the competition.
Managing day-to-day operations using our Job Logic system, keeping response times and service levels on track.
Reporting on performance and driving continuous improvement across the team.

What we're looking for

At least 3 years' Team Leader or Management experience, ideally within Facilities Management or a similar sector.
A track record of managing a customer service or helpdesk team, ideally with experience owning rota/shift cover for a round-the-clock operation.
Experience with the Job Logic system is preferred, but not essential.
A proactive, hands-on leader who's as comfortable coaching a team as they are shaping strategy.
You'll need to be able to work from our offices near Wolverhampton.

What's on offer

A salary of circa £37,500, dependent on experience.
A genuine Monday to Friday, 8am–5pm working pattern – no regular nights or weekends.
A company pension scheme, with employer contributions to help you plan for the future.
28 days' paid annual leave (inclusive of bank holidays) – a clear, guaranteed entitlement to properly switch off and recharge.
The full range of statutory employee protections – sick pay, parental leave and more – delivered by a stable, well-run employer.
The chance to build and shape a growing team, and genuinely influence the customer experience of a scaling business.

Sound like you? We'd love to hear from you – apply today.

*No agencies at this stage please

Pay: £37,500.00 per year

Benefits:

Company pension
Free parking
Sick pay

Experience:

Facilities management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

night manager jobs in dudley dy3

Customer Helpdesk Manager

Cleaning Manager

General Manager - Hubs (Oldbury)

Casual Night Duty Manager

Night Manager

Customer and Trading Manager - Nightshift

Cleaning Manager

Night Shift Service Delivery Frontline Manager

Night Manager

Care Team Leader - Nights

Travel Lifestyle Manager - Arabic Speaking | Overnight

Kitchen Leader - Birmingham Airport, Airside-Night Shift

Duty Night Manager/ Night Porter (32 Hours)

Retail Shift Manager

Waking Night Team Leader - Children's Services

Team Manager Nights - Lichfield Extra

Nights Assistant Reception Manager

Nights Assistant Reception Manager

Night Team Leader

Night Manager Retail

I want to receive the latest job alerts for night manager in dudley dy3

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