Helpdesk technician Work, Jobs in Dulwich, Gtl (with Salaries)

IT Support Technician
I-Media —London
- Full-time
- Hybrid work
- Software troubleshooting
- Time management
Quick apply
4d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
6d
Junior IT Support Technician - Starting 5th October 2026
The Children's Trust —Tadworth
- Call to connect
- Free parking
- Annual leave
Quick apply
4d
ICT Firstline Technician
GDST —London
- £30,000 a year
- Full-time
- Communication skills
- School
9d
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
3d
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
9d
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- IT
- Free parking
Quick apply
6d
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Maintenance Technician - Electrical Bias
OCS Group —London
- Remote
- Customer service
- Maintenance
- Driving
Quick apply

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IT Support Technician

I-Media -
London

Quick apply

Job details

Full-time
4 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

System administration
Software troubleshooting
Legal drafting
IT support
Time management
Help desk

Full job description

Job Title: IT Support Technician

Department: Technology
Reports To: CTO/IT & Cyber Security Lead

Location: London, UK (Hybrid: 3 Days in Office)
Employment Type: Permanent

About i-media

i-media is an intelligent motoring media network, powered by data, insights, and pioneering technology. We offer advertisers access to an attractive media-starved audience via full-motion DOOH, experiential, and in-app advertising solutions. A multi-layered communication platform delivering both broadcast and targeted audiences through the intelligent use of data and analytics, i-media is on a mission to digitise and redefine how brands connect with on-the-go motorists.

Role Overview

We’re looking for an IT Support Technician to ensure our team remains fully connected and our office technology operates seamlessly. As the first point of contact for technical support, you’ll troubleshoot day-to-day IT issues, maintain hardware and software systems, and create clear user guides to empower our teams.

Beyond reactive support, this role will take ownership of IT operations - from managing device lifecycle and implementing upgrades to partnering on governance and security practices that keep our business protected. You’ll work closely with our IT & Cyber Security Lead and CTO to deliver a smooth, reliable, and secure technology environment, enabling i-media’s fast-paced, growth-driven culture.

This is a great opportunity if you’re a hands-on technical problem solver with a knack for communication and a proactive mindset around IT best practice.

Key Responsibilities

Service & Support
- Provide first-line support across hardware, software, and connectivity issues
- Manage configuration and deployment of laptops, mobile devices, and shared office equipment
System Maintenance & Upgrades
- Oversee updates, patches and system health for endpoints and shared platforms
- Manage IT asset lifecycle and inventory control
Documentation & Training
- Create clear internal user guides and FAQs to promote self-service and reduce repeat queries
- Support onboarding and offboarding processes to set up team members for success
Governance & Security Alignment
- Collaborate with the IT & Cyber Security Lead on compliance frameworks, access controls and policy adherence
- Monitor recurring issues and recommend improvements to strengthen our security posture

Skills & Experience

Essential

Proven experience in IT support, helpdesk or systems administration
Proficiency in Microsoft 365 suite and managing end-user hardware/software environments
Strong troubleshooting skills and ability to communicate technical solutions clearly

Desirable

Awareness of cyber security principles (ISO 27001, GDPR compliance)
Experience drafting internal guides or knowledge base content
Prior experience in a creative, media or scale-up environment

Attributes & Ways of Working

Proactive and structured, with excellent time management
Clear communicator who can simplify technical concepts
Collaborative and solutions-oriented mindset

What We Offer:

Competitive salary with benefits package
Workplace pension
Monthly socials and collaborative team culture
Healthcare Cash Plan & free monthly 1-to-1 therapy sessions
Cycle2Work Scheme
Enhanced holiday allowance
Gym contribution
Hybrid working (3 days in the office)
Opportunities for growth, training, and career progression

Equal Opportunities:
We’re committed to building an inclusive workplace and welcome applications from all backgrounds. Diversity drives innovation, and we do not discriminate based on race, gender, age, disability, religion, or sexual orientation.

Data Privacy:
By applying, you consent to i-media processing your personal data for recruitment purposes in line with UK GDPR regulations.

Quick apply

Refine Your Search

helpdesk technician jobs in dulwich, gtl

IT Support Technician

IT Desktop Support

Helpdesk Technician (1st line)

Desktop Engineer -Gatwick Airport

IT Support Technician

IT Coordinator/ Helpdesk Technician

IT Technician

Service Desk Analyst

Service Desk Analyst

Junior IT Support Technician - Starting 5th October 2026

ICT Firstline Technician

IT Support Technician

Coach - Working Smarter with AI

IT Support Technician

IT Support Technician

IT Help Desk Technician

First Line Technical Support Engineer

IT Operations Engineer

First Line Technical Support Engineer (Shift Patterns)

Maintenance Technician - Electrical Bias

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