Software Work, Jobs in Dundee Dd4 (with Salaries)

IT Support Engineer
Eurolaser technologies —Dundee
- £2,000 - £2,500 a month
- Weekend availability
- Computer Science
- Customer service
- Windows
Quick apply
6d
Graduate Project Manager
NCR Atleos —Dundee
- £28,000 - £30,000 a year
- Hybrid work
- English
- Project management
- Travel
Quick apply
Software Engineer - Cloud &Systems
Lisle Design Ltd —Dundee
- £28,000 - £40,000 a year
- Full-time
- Azure
- DevOps
- SQL
- Profit sharing
Quick apply
Junior Software Engineer
NCR Atleos —Dundee
- Computer Science
- Engineering
- C++
Quick apply
Mid-Level Backend Developer
Waracle —Dundee
- Full-time
- Hybrid work
- Azure
- Annual leave
- Employee assistance programme
Quick apply
7d
UI Tools Programmer
Rockstar Games —Dundee
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
Software/Firmware Engineer - Media Handling
NCR Atleos —Dundee
- Computer Science
- Engineering
- C++
- Employee assistance programme
Quick apply
Customer Solution Engineer
Optimove —Dundee
- Hybrid work
- Engineering
- English
- SQL
Senior Software Engineer (Java) - 12 months FTC
Insights Learning & Development Ltd —Dundee
- Full-time
- Remote
- Java
- AWS
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Backend Developer
Waracle —Dundee
- Full-time
- Hybrid work
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
BTS Project Co-ordinator
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
- Employee discount
13d
Product Manager - Service Management Enterprise Platform
SSE —Perth
- £59,800 - £89,800 a year
- Full-time
- Employee discount
- Gym membership
9d
IT/OT Cyber Security Manager
SSE —Perth
- £68,100 - £102,100 a year
- Team management
- IT
- Leadership
- Employee discount
- Gym membership
SW Support Specialist
NCR Atleos —Dundee
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
Game Systems Engineer
Rockstar Games —Dundee
- Full-time
- C++
- In-person
Quick apply
OT Technical Support Manager
SSE —Perth
- £50,100 - £75,100 a year
- IT
- Employee discount
- Gym membership
Junior Project Manager
NCR Atleos —Dundee
- English
- Project management
- Travel
Quick apply
Senior Delivery Lead
SSE —Perth
- £68,100 - £102,100 a year
- IT
- Employee discount
- Gym membership
8d
Senior Technical Specialist
SSE —Perth
- £64,085 - £76,581 a year
- Full-time
- APIs
- IT
- Employee discount
- Gym membership
1d

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IT Support Engineer

Eurolaser technologies
Dundee

Quick apply

Job details

Fixed term contract
£2,000 - £2,500 a month
6 days ago

Qualifications

Desktop support
Operating systems
Computer Science
MCP
Customer service
Windows
Microsoft Office
Bachelor's degree
Computer hardware
Remote access software
Mac OS
IT
Active Directory
CompTIA A+

Full job description

BAND 1 JOB DESCRIPTION Job Description The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions a. Provide first/second level contact and problem resolution for customer issues. b. Work with Third Party Vendors to remediate complex AV issues as needed. c. Provide timely communication on issue status and resolution. d. Maintain ticket updates for all reported incidents. e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f. Should have basic knowledge of Mac operating system, to support Apple pc users. g. Install, upgrade, support and troubleshoot for printers, computer hardware. h. Performs general preventative maintenance tasks on computers, laptops, printers. i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l. his position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. 1. Candidate Required Minimum Qualifications and Skills a) Bachelor’s degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months’ years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

software jobs in dundee dd4

IT Support Engineer

Graduate Project Manager

Software Engineer - Cloud &Systems

Junior Software Engineer

Mid-Level Backend Developer

UI Tools Programmer

IT Technician

Software/Firmware Engineer - Media Handling

Customer Solution Engineer

Senior Software Engineer (Java) - 12 months FTC

Senior Backend Developer

BTS Project Co-ordinator

Product Manager - Service Management Enterprise Platform

IT/OT Cyber Security Manager

SW Support Specialist

Game Systems Engineer

OT Technical Support Manager

Junior Project Manager

Senior Delivery Lead

Senior Technical Specialist

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