Client services specialist Work, Jobs in Ealing, Gtl (with Salaries)

Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
7d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
People Administrator (12 month fixed term)
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Driving
- Health & wellbeing programme
- Annual leave
Quick apply
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
Client Support Specialist - Remote
CareADHD —London
- £28,000 - £34,000 a year
- Remote
- Organisational skills
- Communication skills
Quick apply
6d
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Graduate/Entry Level Operations Specialist (Financial Advice)
Nova Wealth —London
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Flexible schedule
Quick apply
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- IT
- Annual leave
- Life insurance
Quick apply
Specialist, Sourcing - DC Operations
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Business
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
10d
Program Coordinator - International Private Bank, Client Skills Training & Practice Management Team
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
13d
London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)
L.E.K. Consulting —London
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
5d
Client Relationship Coordinator (Client Onboarding and Invoicing)
Withersworldwide —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Interim People Advisor (12-14m fixed term contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Bachelor's degree
- Driving
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Dual Diagnosis Recovery Worker
Change Grow Live —Southall
- £28,557.79 - £32,802.41 a year
- Annual leave
- Employee assistance programme
5d
People Services Specialist
Everest Group, Ltd. —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Sales acquisition assistant (Entry-Level)
NVA GLOBAL —Feltham North
- £400 - £500 a week
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
1d
Healthcare Recruiter
Paragon Home Healthcare —Richmond
- £30,000 - £33,000 a year
- Full-time
- Travel

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client services specialist jobs near ealing, gtl

Customer Service/Triage Specialist

Workplace Options -
London

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Job details

Full-time
£27,000 a year
7 days ago

Benefits

Employee mentoring programme
Employee assistance programme
Gym membership
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Who we are:

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.

Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.

Current Opportunity: Customer Service/Triage Specialist

Remote/Hybrid/Onsite: Must be UK based. Can be remote or hybrid depending on your proximity to our Ealing, London office.
Salary: £27,000 gross per annum plus competitive benefits offering.

What you will do:

Workplace Options have an exciting opportunity for a Customer Service/Triage Specialist to join our Information team in the UK. Our Customer Service/Triage Specialists provide personal and family assistance to members and their families.

Responsibilities:

Triaging client calls to the appropriate department: Counselling, Wellness, Financial and Legal.
Researching and referring clients to various resources in the community depending on the client’s situation.
Cases may involve research on Education-College/Financial Aid, Tutoring Services, Public/Private Schools.
Cases may require locating resources regarding Family Services-Adoption, Parenting Classes, Birthing Classes, Support Groups.
Support provided may be related to Relocation Services-Apartments, Estate Agents, Subsidised Housing, Moving companies.
Calls may be answered with regards to Social Services-Rental Assistance, Utility Assistance, Child Care Subsidy, Housing Subsidy and Financial planning.
Any additional tasks pertinent to the position, as deemed appropriate by management.

Required Skills:

To excel in this role, you will need the following skills:

Strong written and spoken communication skills.
Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service.
Proficient in conflict resolution skills.
Ability to organize and prioritize effectively.
Outstanding organizational, relationship-building and interpersonal communication skills

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Mentorship programme, CPD training reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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Refine Your Search

client services specialist jobs in ealing, gtl

Customer Service/Triage Specialist

Client Services & Support Specialist- London, UK

Health Advisor/FOH

People Administrator (12 month fixed term)

Guest Services Specialist

Client Support Specialist - Remote

Client Engagement Specialist, Newswires, EMEA

Travel Sales Consultant

Graduate/Entry Level Operations Specialist (Financial Advice)

Human Risk Analyst - Cyber Security Awareness Training

Specialist, Sourcing - DC Operations

Executive Engagement & Sales Associate

Program Coordinator - International Private Bank, Client Skills Training & Practice Management Team

London Office - People Advisor/ HR Advisor - Hybrid working (M/F/D)

Client Relationship Coordinator (Client Onboarding and Invoicing)

Interim People Advisor (12-14m fixed term contract)

Dual Diagnosis Recovery Worker

People Services Specialist

Sales acquisition assistant (Entry-Level)

Healthcare Recruiter

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